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There is a way to block messages from blocked buyers, but I had a rep help me with it. Not sure if there is a way to do it yourself — possibly buried in Site Preferences.
Yes, cool ones sell. We approximate size by the chest measure but provide all measurements so the buyer can decide. I have also done well selling vintage clothing lots.
I have sometimes seen edited photos revert back. I started cropping before I upload because I didn’t trust ebay’s photo editor anymore.
Julie, I do not offer free returns. I never had any messages or return request from the buyer. The case info said Ebay replied to the financial institution on my behalf, but no one was able to tell me the content of the complaint or how I was defended. I was not allowed to upload documents. I assume the tracking showing it was delivered was my defense. I’m just glad it worked out for me.
UPDATE. The Danish salad bowl was closed in the buyer’s favor, but ebay said I was covered by seller protection. I was never told the reason for the chargeback, but at least I’m covered.
I followed your advice and just cherry picked. Got three boxes of good things for $20. Thanks for the input.
Jay, this sale was one that started off with a whole lot of volume — a truly “packed” house. There was a ton of vintage. I spent two hours on the second day digging and I have already profited greatly from the things I bought then. I didn’t go on the third day but the family says they have a lot left over.
I’ve been considering cleanouts as a way to cut down the time and expense of sourcing. True, I don’t want to fill my store with junk. I think the advice to cherry-pick is good.
I’m interested in others’ thoughts about buyouts, like do you have to be a flea-market seller to get rid of the ordinary items?
I have had two chargebacks under Managed Payments. The first was a midcentury Danish salad bowl. No contact from buyer, just a chargeback through their financial institution claiming not as described. I have called ebay three times trying to defend myself, but they can’t even tell me what the buyer claims is wrong. I have no opportunity to upload supporting documents. They can’t even tell me what ebay replied to the institution. This case is still pending.
The second case was a can of Pledge with a discontinued scent. They went straight through their institution with no contact and no description of what is wrong. In this case I was given an opportunity to upload supporting documents. It required a PNG file so I created a PNG document saying item was as described, tracking shows delivered, I offer 30 day returns, I’ve had no contact from buyer and it appears buyer is trying to keep their money and the item. This case was decided in my favor.
Before managed payments I had maybe one chargeback every other year. I’ve had two since Managed Payments began for me on 7/31/20. I hope this is a coincidence and not going to be a pattern.
As an example from my invoice, I sold something through GSP for $49.95 with free shipping. I was charged $5.74 + 0.30 final value fee and $0.82 International fee.
Sorry, Jay. I meant to show that. I’ve copied and pasted what can be found at
https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822#section8
<h2 id=”section8″ class=”active”>International fee</h2>
If your registered address is in the US, we charge an International fee if either:- The delivery address for the item is located outside of the US, or
- The buyer’s registered address is outside the US (regardless of the delivery address for the item)
This fee is calculated as 1.65% of the total amount of the sale and is automatically deducted from your sales.
If your registered address is not in the US, please refer to the fee page for your country of residence for your International fee information.
In the past when buyers admitted to attempting to clean or “fix” an item, I was not required to accept the return. The ebay rep has always agreed with me and closed these returns without a refund to the buyer. Buyers are not allowed to “alter” items, and cleaning counts.
I’ve gotten the same notes since my store was converted to Managed Payments a day ago. The orders are listed in Waiting to be Shipped.
Thanks, Mike. I also use FlipperTools regularly, but I had not used the DIMM weight tool. However, I do measure EVERY package before I ship and I plug these measurements and weight into ebay when printing bulk labels. Just want to clarify, are you saying I cannot rely on ebay to be accurate and should always double check with this tool?
