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Thanks for your help, Mike.
How do I get you my email address so I can get the docs, too?
😉How do I ‘professionly’ and without emotion, let him know that he has to get the item to deleware on his dime?
The buyer used an address in Delaware… which was a drop ship (or freight forward) location (they usually buy from many items, all going to the drop ship address, they save money that way as everything is forwarded in batches to Moscow.)
I have found Ebay is less knowledgable than folks on this board. I have gotten bad advice, or they know even less than I do. But mostly they pretend to note the transaction but can do nothing unless a claim is filed.
Anyone??
No. Free. Returns. Clothing/shoe/vintage/odds&sods sellers… it makes no business sense. And I love a Debbbie Downer now and then… we keep the optimists in check around here. 😉
Kidding, kidding….So Sharyn, ending the item manually won’t screw up things on ‘our/the seller’s’ end?
I feel after about 4 years of Ebay selling I’m forever jumping their mostly arbitrary corporate hoops every few months; with no uptick whatsoever in my business. My numbers take a dive every time their is a ‘seller update’ which I obediently observe and conform to, with ever decreasing results. I’m constantly upgrading photos (Pixel 2XL, best smartphone camera on the market, just a tip, incredible camera on this), inventory, sourcing, viewing ‘Solds’ in other venues… I am a student of reselling at this point. I do this 24/7 because I HAVE to financially. It was fun, a lot of fun, but increasingly depressing because of the hoops.
Not looking for a brighter outlook, just want folks to know that they are not alone in their burnout. 😉
Between ‘Promoted Listings’ and ‘Sale 15% off’, eventually that $1 becomes nominal in the big picture. It would never offset the $ from restocking fees and never refunding original shipping (unless inad, of course, which is much less often than a regular return, thankfully).
Thanks for everyone’s input… I have messaged the buyer. I will give her a couple of days, then just put the return through. Bullocks.
Thanks AdventureE…
I have not contacted the buyer yet… I just got the return and wanted
to post for advice first. 😉Hi, thanks for your help. When you say ‘accept the return’ do you mean accept the return through eBay, or just write the buyer a message addressing the issue. If I accept through eBay, I accept the reason the buyer chose for the return, which I don’t agree with. This is where it gets confusing.
Hi guys…
Wonderful podcast, as always. Thanks!
One thing I wanted to point out… you said ‘We laugh at the Joneses’ This comment came after a several comments re: your renters’ choice in car rentals. It’s as if in order to make your point, you did it at the expense of the nice folk who do business with you. A little judgemental & condescending… that’s how it came off.
Many folks might are frugal at home (drive a 12 year old car perhaps) and are spoiling themselves while on vacation…
T
