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Ring sizer, purchased from Amazon, thank you.
No paperwork… I don’t think the artist’s authenticity will be questioned, I worry about gold & diamond info. I can purchase a gold tester, is there a diamond tester?
Would any jeweler give me this info if I walk in? Or pawn shop? Or is that not an option? I have no contacts in this area, so I would be a stranger to them, and a reseller. 😉Too much of anything, is too much. ;-).
My best hat sales (pre-owned) were when they were higher-end (D2squared, for example or Gucci). I also don’t buy anything ‘made in china’, especially baseball caps, the market is over-saturated. (now a lot of insane clown posse hats, that was a brilliant find.)
I have done well with old office supplies (thank you Jay and Ryanne’s podcast). I still have hundreds of pencils left over, I wait for the mood to strike (when I’m sick of listing clothe) and I’ll list a couple of rare ones, but the big $ was in the earlier sales (pens etc) from the same lot.
MPRW77…
Great thread, congratulations. This is the kind of thing I pray for but mostly find ‘one-offs’
Are you experienced, in general, at auctions?
Did you view the auction items before bidding?
Was a little bit of everything in different categories being auctioned? (furniture, hat collection, knick knacks, books etc) I mean, did you expect the ‘hat’ lot? Did you know anything about hats (what sells etc) prior to bidding or were you taking a chance?
Was this an auction near where you live?I pray for something like this to happen while scavenging. I have lost my shirt more than once taking a chance of large lots etc, so I’m gun shy these days. You post gives me a little hope.
Thanks so much… you’re right, no reply is best. I didn’t even think of that.
$25 is a lot, I know, sorry. I will refund fully in this instance; it’s an unusual vintage top, very light postage and will resell. The Ebay rep this morning was giving me lip service, it felt very scripted. She agreed it was buyer’s remorse and told me to call back in three days and ‘no need to worry, it will close in your favor’ didn’t work for me this time.
Hi Elle
That is how one of my returns went (Ebay paid me back for giving me the wrong advice re: a return). I called Ebay this morning re: this morning’s return. Ebay ‘agreed’ it was buyer’s remorse, told me NOT to accept the return, message the buyer and tell them they have to ship it back on their dime… call them back by Monday to close the case in my favor. Sure. Not going to happen. 😉
I just accepted the return: it was lightweight, under $100… and I sense the buyer wasn’t looking for free return shipping and/or getting out of a restock fee.
Good luckBam… just got hit with another one. Just like you ThatAnonymousW. Same thing, doesn’t match description or photos etc’ and in the comments ‘loved the blouse! It just doesn’t fit.’
And once again, I freeze up? Do I call Ebay, how do I have the buyer change the reason for return? I’ve tried various ways and it’s usually a big mess (Ebay gives wrong advice, buyer doesn’t respond etc) I wish it was a cleaner system. I’m all ears!02/22/2018 at 6:22 pm in reply to: How to Deal with Returns Arriving in Different Condition…. #33727First gal never sent the return, I closed it out. Second one Ebay gave me bad advice on how to not accept the return as INSAD, so they made good on the 20% restock and shipping both ways. The buyer, however, didn’t take the $ blow, Ebay did. And this last one I jus let go; very sorry I didn’t call Ebay to dispute it (buyer clearly opened the item – rare loose-leaf sealed textbook – took what he needed and sent it back opened, dirty and cherry-picked), but was too burned out to deal. None of these were under $100.
It comes in waves, these things. Like you said in your podcast. Returns for whatever reason.
02/22/2018 at 6:03 pm in reply to: How to Deal with Returns Arriving in Different Condition…. #33719This year. 😉 3. I posted about one a couple of weeks ago.
Edited to say: I really regret I let that buyer get away with it.-
This reply was modified 8 years, 8 months ago by
LAwoman.
02/22/2018 at 1:26 pm in reply to: How to Deal with Returns Arriving in Different Condition…. #33683Bully for you, Jay. But not all of us sell 3000 items a year or bring in $2k a month. And so it does cut into costs for many of us, actually. 😉
02/22/2018 at 1:09 pm in reply to: How to Deal with Returns Arriving in Different Condition…. #33679Unfortunately when folks lie, use items, then do a ‘not as described’ unless you want to go into battle, restocking fee is useless. ;-(
Hi…
Yes, I have a restocking fee (20%), but as I understand how it works (maybe I’m wrong) I can’t charge the restock fee as it was INAD (missing parts – on a textbook!). Is restocking fee an option, or do I have to escalate in order to use it.
Business is so slow, I am willing to take the time ($40).Follow-up…
As expected, item returned, opened, pages out of order etc. Item was new, sealed.
Should I pursue this with Ebay, escalate it? Or is that going to hurt me, as a seller, in the long run.I just got off the phone with Ebay. I’m a little stunned by their suggestion:
As per Jay’s excellent recommendation, I kept it simple and reported facts, in order. ‘Issa’ at Ebay then gave me the buyer’s phone number, and told me to call him. I asked about privacy issues, she brushed it aside… anyone who has a completed transaction can get the buyers phone number AND visa versa. So if a buyer wants the seller’s phone #, Ebay will give it to you.I asked how will calling the buyer, talking with them, show as proof or a paper trail. The response was: just ask for their email (or messaging) and tell them you will use that once they agree to talk to you.
Huh??As far as the return goes, I’ll just authorize it, screw it. But Ebay’s advice sits very strangely with me. Others??
Hi Jay…
Buyer is not responding to photo requests. No response at all. I will all Ebay tomorrow.
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This reply was modified 8 years, 8 months ago by
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