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Huh… not sure why the refund I issued initially didn’t go through then. I had the money from the sale that was to be cancelled in Paypal. The buyer requested the cancellation and I cancelled/refunded within minutes–that money from the cancelled sale should have matched the amount needed for the refund if Paypal wasn’t holding onto its fee.
Anyway, the e-mail support worked and I even got my final value fee credited back.
It didn’t used to be a risk. Last year, this would just trigger a e-check from linked bank account. But for an unknown reason, this was changed at end of last year.
I don’t know what will happen with managed payments. eBay lets fees be charged to credit card now so maybe this will apply to shipping costs also????
By transferring the funds out, then my shipping costs go on my credit card which gives 1% cash back. This adds up over time
Follow-up: after some back and forth with eBay on e-mail, I refunded on PayPal using a partial refund for the full amount that I needed to refund. After I did this, then the refund summary showed that eBay refunded the sales tax also. This just didn’t show up ahead of time. The eBay rep also said on the e-mail that my final value fee would be credited back, but that hasn’t happened yet so I may need to follow up again for this.
The Post Office is running dangerously close to bankruptcy at the moment. There is even a movement trying to get people to buy stamps in order to give it time for some sort of deal to be reached in Congress. I would think shipping eBay packages is a good thing to help keep the Post Office afloat right now.
EDIT: this was meant as a reply to Jimi-P. I must have clicked reply to the wrong message. Sorry
I do have this as a requirement so you might have figured out the reason this is happening. I’m not too worried about this particular item since I’ve sold similar in the past so it will find another buyer but I don’t want this to happen again with other items
Caprica was good! I was sad when it was cancelled. I’ll have to try to find Humans and Real Humans to watch–thanks for the recommendation
I’ve had packages that didn’t get scanned on pickup not get scanned until much later. With all of the chaos, it may be later in the process that your packages finally get scanned. My regular mailman is great about scanning on pickup–as Jay advises, we talked with him when we moved here. But last year around Christmas, there were a lot of substitutes who frequently would not scan at pick up. Much more stressful, but everything did eventually get scanned.
My mom gave me a huge stack of puzzles when she moved last year. But after checking the prices on Ebay at the time, I only listed one new one and donated the rest to a senior center. If only I had known puzzles would be the hot new thing… Oh well, at least they went to a good home 🙂
Atomic Star– you may not have to worry as much about your postal carrier scanning during this time since eBay posted “Seller Protections: We want to reassure you that you will not be penalized for being unable to get an item out the door as fast as usual or if you have to unexpectedly cancel an order. To this end, Seller Performance Standards will not be negatively impacted for the next 90 days. For more on this topic, check the announcement board where we post frequently.” as part of their announcement https://community.ebay.com/t5/Announcements/Helping-each-other-through-COVID-19-in-ways-that-matter-the-most/ba-p/30787142
It still would be best if postal carriers scan at pick up but it seems as if there is a more protection than usual.
Most of us on this forum have opportunity piles to list during this time. But with eBay now offering 50,000 listings free to store subscribers, they probably are taking a hit in new listings. I imagine big sellers have interrupted supply chains and also big sellers would have lots of employees and a warehouse so if not considered essential business would need to shut down. And there probably are some sellers who were better at keeping up with listing everything so don’t have piles and now thrift stores, garage sales, auctions etc… are closed. Perhaps this decrease in fresh inventory will hurt or help depending on competition and who knows how buyers will react–more time at home to shop online but more worry about finances probably. My sales have been slow this week but were ok last week.
Our recent sales have been higher than Q4 (which was lower than expected) so maybe there is more online shopping going on. I’m very worried about the coronavirus because my mom is 80 with respiratory issues. She still lives independently but we help her out, so I don’t want her to catch it or for me to catch it and give it to her. And remembering last year when I was going through chemo, I can’t even imagine how scared the people are who are currently in chemo
Thank you to everyone for all of the help! I really appreciate the possibilities (which I will check out further) and key title words. Thanks!
I got hit with this yesterday. I had described a pair of men’s workboots that were beat up as well worn after seeing other listings like this and not realizing it was a foot fetish term.
The eBay message did say that all clothing and shoes should contain a statement that they are clean which none of my listings do and most other sellers don’t seem to have either. I’m hoping that this issue really was just about the well-worn term and I don’t have to modify all of my clothing and shoes listings.
