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Nancy, They are rolling the single listing option out gradually…ebay has said it should be available in all categories by the holiday season.
coverclamp, In Seller Hub, go to “Seller Level”, click on the little arrow to the right of that, then look for Transaction Defect Rate, click on the little arrow, and look for:
Transactions you canceled for being out of stockebay might not have anything there yet, but I believe if you issue a full refund from PayPal without ever having sent anything, ebay will treat that as an out of stock seller cancellation.
Seller Performance requirements:
The transaction defect rate is the percentage of your transactions that have one or more of the following defects:
eBay Money Back Guarantee and PayPal Purchase Protection cases closed without seller resolution
Seller-initiated transaction cancellation
To meet our minimum standard, you can only have up to 2% of transactions with one or more defects over the most recent evaluation period. To qualify as a Top Rated Seller, you can only have up to 0.5% of transactions with one or more defects over the most recent evaluation period. Only your transactions with US buyers count toward your seller performance rating on eBay.com.The defect rate won’t affect your seller performance status until you have transactions with defects with at least 5 different buyers, or at least 4 different buyers to impact Top Rated status, within your evaluation period.
You can have a maximum of 0.3% of eBay Money Back Guarantee or PayPal Purchase Protection closed cases without seller resolution over the most recent evaluation period. That means the buyer reported they didn’t receive an item, asked to return an item, or opened a PayPal Purchase Protection case, you weren’t able to resolve it, the buyer asked us to step in and help, and we found you responsible.
Sellers with 400 or more transactions over the past 3 months are evaluated based on the past 3 months and sellers with fewer than 400 transactions are evaluated based on the past 12 months.
Jay, I agree,the real money is in the new stuff. and there is much less of a moat these days for the used stuff—people can sell at yard sales, flea markets, Facebook Craigslist etc—there’s no way ebay could ever be the be all and end all for the secondary market. BUT ebay WANTS us because we are one of the major ways ebay can distinguish itself from Amazon and the other big players.
Amatino, I think the all in one color is how it will appear on the tape and stickers…which will be offered in multiple colors. The background changes colors, ends with blue, but it’s those colors that are being used for “colorful”….
Pushing out of the secondary market? Well, Amazon started as a place to buy books…are you under the impression that Amazon has pushed out of the book business? last I looked they were still offering millions of books for sale. I don’t think ebay is pushing out of the secondary market, but they are…and have been, for many years, expanding beyond it—but that doesn’t mean they are pushing out of it.
So, I don’t think we secondary market people have to worry that ebay wants us gone.
yep, green round stickers are available:
http://www.ebay.com/itm/Green-Round-eBay-Branded-Stickers-3-x-3-/252839152985
The tape and stickers in the commercial should be available by the end of July…I think it’s being unveiled at eBay Open. I think there are some stickers already available, but not all colors…
Yep, the wheels of commerce will keep turning! So…where have I heard this before? LOL—-KEEP LISTING!
I don’t think there’s too much stuff on ebay all of a sudden. ebay has been warning us about slower moving inventory for a few years now, so this should not really come as much of a surprise. And as you say, I think re-listing the stuff is the simple work around. I don’t think this is as drastic as it may seem.
But I agree with those who say if ebay sees this as a teachable moment, and sellers don’t get the lesson, ebay will find a stricter way of getting their point across.
Jay, I am quite sure ebay has no upper limit in mind for the number of listings on the site. Years ago, they were worried about it but they can buy more servers to maintain more inventory. The biggest impediment they faced years ago was that the default search was “ending soonest” which made sense for a relatively small auction site, but not for a site that has tons of fixed price items. People complain about “Best Match” ad Cassini, but without them, ebay would be a much, much smaller site in terms of inventory.
I don’t think ebay is looking to cull inventory so much as trying to modify seller behavior—to get more sellers to think about sales velocity as an important part of their business. To us long tail sellers, velocity is not as important, but it wouldn’t hurt us to give more thought to it.
One problem is, I don’t think ebay gets a lot of real input from many of the small long tail sellers, so they tend to lump us in with the multi-item listing sellers, and the business models aren’t really the same.
Jay, A dumb thing? Yes and no. While everyone seems to be getting caught in the net, I’d say the net makes sense for multi-item GTC listers. A seller selling a new model iphone, who has 100 in stock, and one listing to represent the 100….if that guy hasn’t sold even one iphone in a year’s time, then, yes, it’s time…past time…for that seller to figure out what he can change to start selling them.
But I just wonder, how much of a problem this really is? If a seller has money tied up in 100 iphones, he is likely to make changes long before a year is up. I suppose if one is using a drop shipper that could be different…maybe less self-imposed pressure to make changes because the seller doesn’t have a lot of up front money tied up in the inventory.
The question is: why not exclude sellers like us, who are mostly selling long tail one-offs? As you say (and I agree), lowering the price or making other changes is often not at all necessary….patience is necessary. Still, if I think back to my days setting up in antique malls, the most successful malls were the ones that strictly enforced rules about fresh inventory. Most malls depend heavily on a core group of regular buyers, and if those buyers are seeing the same old stuff over and over again, they stop coming. Harry Rinker taught a course years ago (pre-ebay) for mall dealers, and one of the things he talked about was maintain fresh inventory. And if you have nothing new to put in your booth, move the stuff around to create at least the illusion of change.
I’d like to figure out an easy way to cycle things in and out of my store (I could probably do this with SixBit if I took the time to figure it out.)
One thing I might try: I don’t use GTC, but I do relist over and over again, usually without changing anything. I think I might start switching out the gallery photo, replacing it with a different photo from my assortment (where feasible). ebay is a very visual environment, and doing that might be the online equivalent of re-arranging an antique mall booth. Will it increase sales? I don’t know, but it’s worth a try, especially during this “slow season”
How does ebay define “seller”?
As I recall, years ago ebay defined a “seller” (for purposes of their SEC filings) as someone who had listed at least one listing within the past 12 months. Has that changed?
That said, I don’t think your calculations really make sense. First, the one billion items are active listed items. That means, on average, all ebay sellers together have a billion listings up. Once a listing is up, its up (apart from glitches). If I have 1000 listings up, they are up…ebay doesn’t choose 40 of them to be live and hide the rest.
And the comment about ebay taking down old listings because their servers can’t handle more than a billion listings. ebay is not afraid to spend money on more servers if they need them. They would happily pay for more servers in order to hit 2 billion listings.
I sue Sixbit, but for ebay only. And I’m not sure, but I think if you want to use it for both ebay and etsy, the price increases a fair bit. Since I don’t sell on etsy, I haven’t looked into it in any detail.
I like puns. Not everyone does, but I do. That’s why I entered an online pun contest. I submitted ten puns that I thought were pretty darn good. How many won, you ask?
No pun in ten did.
