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he has 172 followers, and I’ll bet his view counts are enviable. But is it an effective marketing technique? Hard to say….
Perhaps ebay has changed its policy, but if not, what CS told you is correct: the buyer is entitled to his opinion, and that’s all it is, an opinion. While it is annoying, you are right: it isn’t really going to impact your ability to sell.
If you must do something, you can post your feedback response, but keep it professional, factual and impersonal. Something like: Buyer returned item, full refund granted. Item is authentic.
And then forget about it and move on.
Brian,
I wouldn’t call this vague: “We don’t permit the sale of items that claim to be pre-embargo because we cannot determine when an item was removed from a specific country”
Seems pretty clear. Not saying don’t try it, but recognize the risk.
Jay,
http://pages.ebay.com/help/policies/accepted-payments-policy.htmlcityseller,
Unless ebay has changed their policy, those options must comply with the rules I provided. In other words, yes, you can choose “personal check” but only for those categories where it is permitted.
Maybe something has changed,but I’m not aware of it….
Jay,
As a practical matter, I think sellers can still get away with accepting such payments occasionally. But soliciting them, even indirectly, is a pretty big no-no. I’m not sure if the OP is asking about accepting a proffered payment, or if he is asking if it’s OK to say he will accept them in his listing.categories where other payment options are permitted:
Coins & Paper Money > Bullion > Wholesale Bullion
Motors > Boats
Motors > Cars & Trucks
Motors > Cars & Trucks > Collector Cars
Motors > Motorcycles
Motors > Powersports
Motors > Other Vehicles & Trailers
Motors > Automotive Tools & Supplies > Air Compressors
Motors > Automotive Tools & Supplies > Shop Equipment & Supplies > Brake Lathes
Motors > Automotive Tools & Supplies > Shop Equipment & Supplies > Auto Lifts & Frame Machines
Motors > Automotive Tools & Supplies > Shop Equipment & Supplies > Other Shop Equipment
Motors > Automotive Tools & Supplies > Shop Equipment & Supplies > Paint Booths
Motors > Automotive Tools & Supplies > Shop Equipment & Supplies > Tire Changers / Wheel Balancers
Motors > Parts & Accessories > Aviation Parts > Engines
Motors > Parts & Accessories > Boat Parts > Motors/Engines & Components > Outboard Motors & Components > Over 200 hp
Motors > Parts & Accessories > Car & Truck Parts > Engines & Components
Motors > Parts & Accessories > Motorcycle Parts > Engines & Components
Motors > Parts & Accessories > Performance & Racing Parts > Auto Performance Parts > Engine & Components
Motors > Parts & Accessories > Salvage Parts Cars
Motors > Parts & Accessories > Vintage Car & Truck Parts > Engines & Components
Business & Industrial > Construction > Buildings, Modular & Pre-Fab
Business & Industrial > Healthcare, Lab & Life Science > Imaging & Aesthetics Equipment
Business & Industrial > Heavy Equipment (all subcategories)
Business & Industrial > Heavy Equipment Parts & Accessories (all subcategories)
Business & Industrial > Manufacturing & Metalworking > Woodworking > Equipment & Machinery
Business & Industrial > Industrial Supply & MRO > Cleaning Equipment & Supplies > Sweepers & Scrubbers
Business & Industrial > Industrial Supply& MRO > Fork Lifts & Other Lifts
Business & Industrial > MRO & Industrial Supply > HVAC > HVAC Units
Business & Industrial > Printing & Graphic Arts > Bindery & Finishing Equipment
Business & Industrial > Printing & Graphic Arts > Commercial Printing Presses
Business & Industrial > Printing & Graphic Arts > Plotters, Wide Format Printing
Business & Industrial > Restaurant & Catering > Commercial Kitchen Equipment > Cooking & Warming Equipment > Ovens & Ranges
Business & Industrial > Restaurant & Catering > Concession Trailers & Carts > Concession Trailers
Business & Industrial > Restaurant & Catering > Refrigeration & Ice Machines
Real Estate
Everything Else > Adult Onlyper ebay:
What are the guidelines?
Allowed
Allowed
PayPal
To make checkout faster, you’ll now log in to your PayPal account on the checkout page. To skip PayPal login altogether, select the checkbox that says “Remember me for faster checkout on eBay” on the PayPal login box.
PayPal Credit
Credit card or debit card processed through the seller’s Internet merchant account
Your payment is safe and secure. You can choose to save your card to your eBay account. Remove a card anytime in your My eBay account settings.
Payment upon pickup
If you offer payment upon pickup, you’ll also need to offer one of the approved electronic methods, and may include this statement in your listing: “Contact me for payment methods to pay on pickup.”
Restricted
Restricted
Bank-to-bank transfers (also known as bank wire transfers and bank cash transfers)
Checks
Money orders
Online payment services: Allpay.net, CertaPay, hyperwallet.com, Fiserv, Nochex.com, XOOM
You can only use these payment methods in certain listing categories. See the full list of categories that allow bank-to-bank transfers, checks, money orders, and online payment services.
Not allowed
Not Allowed
Sending cash through the mail
Sending cash or money orders through instant, point-to-point cash transfer services (that aren’t banks) such as Western Union or MoneyGram
Mailing checks or money orders (except for items in categories specifically permitted)
Paying through bank-to-bank transfers (except for items in categories specifically permitted)
Paying by “topping off” a seller’s prepaid credit or debit card
Paying using online or other payment methods not specifically permitted in this policy
Asking buyers to contact you for additional payment methods
Offering a payment method to some buyers and not to others
Discouraging buyers from using any payment method you specified in the listing
Asking buyers to pay using a method not mentioned in the listing
Paying with Virtual or Cryptocurrencies
These rules apply to all transaction-related correspondence between a seller and buyer, as well as to the listings.
In addition, you aren’t allowed to make statements such as:
“Contact us for payment information.”
“Contact us for other payment methods.”
“Contact us for your preferred payment method.”
“Buyers may request to pay by check or money order.”cityseller, where did you “see this as an option”?
In the very early days of ebay, this was fairly common, today, as far as I know, it is prohibited by ebay policy. For a long time, you could accept such payments, but could not indicate that in your TOS. I think within the last few years ebay changed it policy so that these are no longer acceptable payment methods….I could be wrong though.
One thing: I think there might be a few categories where ebay does permits this.
Markdown Manager The recent webinar on Promotions Manager strongly hinted that ebay is reviewing Markdown Manager. However, whether any changes will incorporate your suggestions, I don’t know. Sounded more like they are trying to figure out how to plug it into “sales Event” in Promotions Manager….as it is, it’s a clumsy process to use the two together.
I’ve never been to the one in Lancaster. That limitation seems kind of silly, but I guess it’s their store, they can make the rules…I’m going to have to watch myself at their shops…try not to go overboard LOL
AJ, Just curious…how crowded was Opening Day? I was at the Opening in Selinsgrove and it was pretty crazy….my better half is not a fan of crowds, which is one reason we didn’t go to the opening in Harrisburg.
AJ, I’ve been to the one in Selinsgrove a few times…it IS huge LOL Couldn’t make it to the grand opening of the one in Harrisburg, but hope to get there within the next few weeks sometime.
I can pretty much guarantee that clerk that a hefty percentage of his buyers either sell online and/or at flea markets, antique malls etc…I don’t know of any thrift stores that prohibit resellers from buying there. Sounds like the clerk is new….shouldn’t be too long before he can identify his regular resellers by sight, and hopefully he’ll learn not to say anything about it.
I didn’t get an email. But in Seller Hub, go to “Marketing” > “Promoted Listings”…there should be a message with a link at the top of that page. the selected categories for now are: Sports Mem, Cards & Fan Shop, Stamps, Antiques, Consumer Electronics, Art, Video Games & Consoles, Musical Instruments & Gear.
