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Amazon has a much better system. Basically the buyer can change their address at anytime. If the seller has already shipped, the buyer can change the address. Thats it.
I think some larger buyers, have the option to turn the address change off. But that’s it.
In cases like this where you just aren’t sure, I say go for it. If your per item cost is $5.00 and you buy 40 items, could you afford a $200.00 loss? At $5.00 per item, it sounds like that you should be able to recoup at least your initial investment.
I am not chemist, so I don’t exactly understand what these machines do. If they look cool – you can probably just sell for eye candy at $10.00 a pop. The real risk here is the time of your sweet equity.
Go for it, if nothing else you will pay to learn never to buy that specific item again.
The partial refund should be run through Pay-pal. Just make sure you don’t send money directly (i.e. a friend and family payment or a payment using their email address). Instead, go to the original payment transaction in Pay-Pal Activity and select a refund. eBay is able to see all of this transaction history.
Regardless if you provide a partial or full refund, the customer is still able to leave feedback. I think the only time a customer cannot leave feedback is if they cancel the order before paying.
Even if you can’t reach customer service by phone, you can dispute the return through written forms on the Ebay website.
When you receive the negative – 2 things.
1. The world will not end. People will continue to shop at your store.
2. You can respond to the negative feedback. Your response will show up right below the crazy customers rant. While you need to stay factual, you should let others now that the customer returned the item in poor condition.
08/13/2020 at 8:45 am in reply to: What should I do about returned item when I rejected the return? #80647I just had a similar situation with a crazy person, who opened a case with Paypal. Paypal “investigated” the matter and then sided with the buyer. They gave the refund to the buyer AND charged me a $35.00 processing fee.
However, all I had to do was call PayPal and verbally contest the decision. My case was so “open and closed” (I shipped to the verified address with a tracking number), the customer rep reversed the decision over the phone.
While I only have this one data point, I suspect PayPal usually sides with the buyer. But as a seller it is worth jumping through a few extra hoops.
@abewine please do not provide a refund. This only encourages bad consumer behavior.
08/12/2020 at 10:21 am in reply to: What should I do about returned item when I rejected the return? #80617I am with @Zach. They gave you present. After 90 days they can’t even leave negative feedback. If they leave negative feedback get eBay to remove. Wait until 90 days is up and then and then relist.
No Refund for you!
08/10/2020 at 9:22 am in reply to: Scavenger Life Episode 475: Spotting Problems, Solving Problems #80505W/E 8/8/20
My store: DEBITENDCREDITS
Total Items In Store: 2,344
Items Sold: 33
Cost of Items Sold: $208.25
Total Sales (Sales + Shipping does not inc sales tax) $1,395.66
Ebay / PayPal / Shipping Costs / Fees $433.30
Net Profit: $962.36
Highest Price Sold: $150.00 Vintage 1920 Smith Corona Typewritter
Average Price Sold: $29.16
Number of items listed: 70Scavenge of the Week: a HUGE lot of 8mm Home movies with footage shot all of the world between 1960 and 1986. The first two 30 minute reels contained footage of 1960s Dog Sledding, President Eisenhower on a military base, jets flying, a baby in diapers playing poker, and a zoo trip. Whoever took these films, knew how to compose shots, follow subjects, and stay in focus. I have only begun to explore this treasure trove.
Most Satisfying Sale Sold a Vintage GE General Electric Radiant Space Heater for $60.00. I rescued it for our local recycling bin—a truly scavenged item.
08/06/2020 at 10:49 am in reply to: Scavenger Life Episode 474: How Do We Only Sell High Priced Items All The Time? #80403On the China go to replacements.com. They might be a good halfway between list and wait on eBay and consign and get less money. They will make an offer on your China and buy direct. Great way to move stuff quickly if that is a concern.
08/02/2020 at 11:54 pm in reply to: Scavenger Life Episode 474: How Do We Only Sell High Priced Items All The Time? #80294@Jay limited run Board games are BIG collector items especially the ones made by small batch designers (i.e. not Milton Bradley). Some of these new in the box titles by Game Designer rock stars go for big bucks. With a cult film like Big Trouble in Little China I knew that I would at least break even.
08/02/2020 at 7:56 pm in reply to: Scavenger Life Episode 474: How Do We Only Sell High Priced Items All The Time? #80286DebitEndCredits Sales for W/E – 8/1/20
Total Items In-Store: 2,303
Items Sold: 50
Cost of Items Sold: $248.01
Total Sales (Sales + Shipping but does not include sales tax) $1,754.31
eBay / PayPal / Shipping Costs / Fees $512.63
Net Profit $1,241.68
Highest Price Sold: $299.99 Big Trouble In Little China Board Game
Average Price Sold: $24.83
Number of new items listed: 78Scavenge of the Week: Big Trouble in Little China Board Game
Found at GoodWill – it was priced at $75.00, but I knew I could flip it quickly. It was in my store for less than 24 hours before it sold!07/29/2020 at 8:53 pm in reply to: Not Ivory / Not Bone / Probably Plastic – But still old – How would you describe #80159@jay Agree definitely resin. Not super valuable but trying to find a good description so I can net 10 to bucks.
07/29/2020 at 7:11 pm in reply to: Ebay First Class Shipping — Fractions of an ounce question #80146I have been told at the post office that when you use an eBay prepaid label the recipient will not be charged for any additional postage due. Instead, the overage will be billed back to you through eBay. If I am right on the bubble between weights then I will usually round down and roll the dice. I figure the worst thing that can happen is I will get a charge back from eBay.
I have never received a bill back and I have never heard from a customer that they received something postage due. But to be clear this is when I am super close (weight between .001 and .01 ounces over the next tier).
I didn’t think about the selling fees. I think paypal charges their fee on the global shpping fees (even though you don’t see the actual total). I have notice that my paypal fees when shipping through GSP don’t match the .30 + 3% formula.
07/20/2020 at 2:12 pm in reply to: Customer paid but asks to switch Fed Ex to USPS and “refund the overage” #79785What does that even mean?!
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