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11/11/2020 at 6:23 pm in reply to: Anyone know what Kind of Jewelry this is and how would one wear it? #83379
Close up here.
I had a similar problem with something I sold on Amazon (no pay-pal involvement – but I was a low level seller not entitled to phone support).
You need to deal with the support people via whatever email mechanism is available. Sadly you will probably have to repeat the same information 3 or 4 times.
Amazon kept sending me links to solve my problem that didn’t work. Each time I resent my complaint – I put in the headline “2ND ATTEMPT TO SOLVE PROBLEM – PLEASE READ FULL COMPLAINT – NEED THIS CLAIM ESCALATED TO A SUPERVISOR”.
Be sure to describe the problem as succinctly as possible AND make sure you tell them that you no longer has access to the email the funds were sent to. Include any transaction numbers or IDs that are linked to the transaction.
I am sure the people who read these emails go through 20 or 30 in a hour and they often don’t read closely. Just keep plugging away eventually, you will luck out and someone will help.
Good luck
Interesting I have never seen that note. My oldest listing dates back 12/2/2018. I don’t see any notes or recommendations in the seller hub. Not a change for me.
I have 2500 items in my store. Each morning I look at what is scheduled to “end” and make tweaks or revisions as I see fit. It takes 20-30 minutes each day, but I enjoy it.
@murmmmers Since I discovered Pirateship, I seldom ever use flat rate packages (flat rate padded is the one exception that one continues to be a good deal for mugs).
Pirate charges by the size of your package, rather than the weight. Their rates are almost always cheaper than flat rate.
However, for larger odd ball items (especially those that are light weigh but take up a lot of space) Fed Ex ground has turned out to be a great deal.
In this case there was a happy ending. I went back to the post office today and asked what would happen to the package. To my surprise, they went in the back and found it. All I had to do was tell the postman who the package was going to, and he handed it back to me.
I printed a Fed Ex label on eBay and then dropped it in the mail drop.
Call the post office? Adorable. I don’t think there is a way to call the office.
I’m assuming they will either forward to Fed Ex, send back to me postage due or loose it in the back somewhere for a decade.
i may stop by on Monday to make an inquiry.
Thank you!
Same here. As long as my weight specifications are accurate, customers are being charged the same rate I am paying.
Thanks team! This help immensely. You save these from being shunted to the death pile.
More photos here…
I have made that mistake quite a few times. My biggest blunder is running too quickly and mixing up percent-off with offer-amount.
When this happens, I don’t stress it. If the discount is small, I just go with it. If the discount is ludicrous, I just cancel the sale.
For instance, I had a piece of artwork listed for $100.00. I meant to offer $90 and instead offered a 90% discount. I just canceled the sale and sent a polite explanation to the buyer.
In the past two years, this has happened 3 or 4 times. I have never received negative feedback, and I am still a top-rated seller. People are generally understanding, and if you sell enough inventory (I average about 100 to 150 items per month), a few canceled sales won’t hurt your top-seller status.
When scavengers are able to stay off the drama train, they should give out coins like they do in AA.
Congratulations!
As more time goes by, I find the Ryanne & Jay method, “list high with best-offer,” works best.
In December, my “list and hold store” will be two years old. There are items I listed in 2018 that still sell for full price. If you have space and can wait – everything eventually sells. If I get a low ball offer on something dating back to 2018, I am more inclined to accept than I am for an item I just listed last week.
If an item is easy to ship, I counter with the listing price, less the estimated cost of shipping. For those who like to feel like they “got a deal,” the estimated shipping discount is usually just enough to make the sale. Those who want to feel like they got “something for almost nothing” will never be satisfied.
If the item is something you want to get rid of and it’s been clogging your inventory for years, by all means, accept. If not, counter. If you lose the sale, you at least have gained an important piece of data about the item. If you have a unique widget listed for $99.00 and 5 people offer $20.00, it is probably overpriced.
Agree thanks for the great response. I went with this:
Multi-Colored Glass and Wire Decorative Garden Butterfly
https://www.ebay.com/itm/164439189009
Don’t forget to post the link – for your coffee sales.
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