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Hello all: I am going out of town for a few days so I tried to set my handling time to 5 days instead of 1 day. However, when I try to implement the bulk handling time change it updates some of my listings, but most of them fail with the error message, “Package weight exceeds the maximum limit.”. I thought I had First Class in my business policy for items over 1 pound, but that was not the case. I had Parcel Select, Retail Ground and Priority Mail. My international postage is Priority Mail International. I called Ebay. They told me I cannot change the handling time for items with “Buy It Now”. I am quite sure this is false, but I don’t understand why this fails. Any ideas?
Geoff:Yes, I don’t normally sell using auctions, but I do fairly regularly sell some electronics on consignment for a friend. Selling electronics on auction on eBay, especially with auctions is notorious for nonpayment.
I wish eBay would implement a policy where if you had an item listed twice and the buyers did not pay that on the 3rd go around you could restrict bidders to people who have at least 5 feedbacks or some similar criteria. I understand that eBay doesn’t want to exclude new buyers from the platform, but if you’ve been unpaid twice for the same item there aught to be some leverage for the seller.I’m surprised this is new to me too. I learned something new from the podcast/forum that I should have already known! Thanks.
How does “Require immediate payment” actually help? If I am a shill buyer I can still bid or commit to a BIN item without paying, can’t I? I hope I am wrong here because this could be a very desirable feature if it prevents bogus buyers from jerking me around. I often have this problem when selling electronics.
Thanks. I have updated my business policies and now have access to the “Require immediate payment” option. This can be handy as I sometimes sell electronics and I get lots of bogus buyers.
Yes, I agree. I prefer to have all communication via the ebay messaging system, but as Ryanne pointed out some buyers don’t look at these messages. I always start with the eBay messaging system.
How are you indicating immediate payment is required? Are you referring to a BIN as opposed to an auction? I don’t see an indicator for, “Immediate payment required”. Thanks.
Ryanne: Could you describe again how to reach the page where the buyer’s email address appears? I have an unpaid buyer and can’t locate the person’s email address. Thanks.
Ryanne: Never mind, I just learned how to locate the buyer’s email address. For anyone else:
1. Go to Seller Hub.
2. Click on the combo box (the list of options) next to the item you sold.
3. Select the “View record” option.
4. The page will display that has the buyer’s email address.Does anyone have the URL to that site that will tell you how many images your listings have?
9 out of 220 of my items were affected by eBay’s goof with the images. 4% of my store was affected. Ebay sent me a, “We’re sorry” message today. I assume many of you received it too.
T-Satt: I would like eBay to provide a page or some mechanism that will tell me when my listings violate the “No duplicate listings” rule. To clarify, some time ago eBay implemented a rule that, when violated slows down your sales because you have duplicate listings. This was implemented to prevent sellers from listing the same item many times in an effort to have better search results. That is a good desire. However, for instance I had multiple HP laptop bags that look different, but have the same dimensions, color etc. Since they all have roughly the same attributes my listings could be violating the “no duplicate listings” policy and I would not know it. If they had a page where I could go and see whether any of my listings violate this policy I would be good. I just don’t want to be in the dark and I don’t want to violate the rule.
Jay: Today, I received an email from eBay with a request for me to fill out a survey. They asked me how eBay could be improved. I suggested they implement http://www.ebay.com/status and use this URL to display ongoing issue with eBay for the reasons you’ve mentioned.
Jay: In response to your question about how often the new eBay payment policy would put your sales $ into your bank account: eBay stated that they would process these payments multiple times a day so I don’t know if they are guaranteeing that you will receive your $ in the same day as the sale occurred, but it will be much quicker than having it go into your Pay Pal account and then having the seller transfer it to a bank account.
