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This is one of those situations where it is likely the buyer knows exactly what they are doing. They are under no obligation to talk to you, and ebay will tell you that you have to somehow get the buyer on record stating they did something wrong. I’d venture a guess that the buyer is also an ebay seller who knows the system.
If you feel like it, raise a big stink and continuously ask to have your case escalated. Your basis for this is that you sent a sealed item to the buyer and got it back opened and damaged. Eventually if you make enough noise with ebay they will refund you to make you go away.
You made a good decision. Your simple professional response is usually all that is needed to put a “problem buyer” at ease.
Items in Store 946
Items Sold 19
Total Sales $390.17
COGS $57.00
Total Profit $333.17
Average profit $17.54
Average sales price $20.54Sold lots of low dollar items. The weekend was very slow. I’m accepting lower first offers on things that in the past I would have countered. I’m wanting inventory to turn over faster now because I simply have SO MUCH STUFF! Seeing stuff go out the door clears inventory space which makes me happy.
Had a great weekend going out of town to celebrate my daughters birthday and to scavenge. I scavenge every day on these weekend trips so it is a business trip with family time in the evening. On this trip I limited myself to only scavenging items I could list for $50+ and I STILL filled every extra inch of space in the van over the weekend.
This week I have challenged myself to list everything I scavenged this weekend. Considering they are all $50+ items I would be dumb not to!02/08/2018 at 9:27 am in reply to: Scavenger Life Episode 346: Frank Discussions. Gewgaws. Storage. #32518Faygo was the pop (soda, coke, tonic, or whatever your word of choise) of choice for poor kids whose parents didn’t buy name brand pop in the 80’s. ICP’s fan base was based on the poor kids who were teens/early adults in the 90’s when they came out.
IE, they all shared the bond of drinking crappy Faygo.
Not a Juggalo but my best friend was and he made me listen to their first album constantly.
I drank faygo as a kid…until the fateful day I tried the new “Chocolate” Faygo. Oh my gosh that was the most awful crap I’ve ever tried to drink. I spit it out and never drank Faygo of any kind again.
02/06/2018 at 11:36 am in reply to: Scavenger Life Episode 346: Frank Discussions. Gewgaws. Storage. #32283I gave up sugary drinks over a year ago. When I get tea it is unsweetened. Have you ever tried ordering unsweetened tea in a drive-thru in the south? It is an exercise in futility sometimes. Lol!
I have to say “UNNNN sweetened, plain tea. No sugar. Just regular plain tea”. Even then I’ll still have to test the tea and 50% of the time it is sweet tea. It’s like they heard you, buuuutttt they are assuming you really wanted the sweet tea because no self respecting person would order that “dirty water” in the unsweet tea container.
Lighting is critical.
At walmart in the lighting section they have LED 75 watt daylight balanced bulbs for less than a dollar each. If you don’t want to invest in a good lighting setup, this is the next best thing. Replace ALL of the lights in the room you are photographing with these bulbs. Next, for a backdrop. I am currently using blackout cloth curtains that I got at Goodwill. Blackout cloth is fabric on one side and a plastic like opaque material on the back side. If you can get the blackout cloth with the bright white plastic backing it is awesome as a backdrop.http://www.joann.com/roc-lon-budget-blackout-white-white/2117232.html#q=blackout%2Bcloth&start=1
So there you go, some super cheap tips to dramatically improve your iphone pics.
I personally create all my listings on a pc – everything but the photos. After I have a bin full of items I go to my photo setup and do all the photos in the app on the phone and then list. I have to manually crop and rotate some photos in the app – there really isn’t a way around it whether you use the phone, the pc, a DSLR or anything. It just never works out 100%.
02/06/2018 at 7:42 am in reply to: Scavenger Life Episode 346: Frank Discussions. Gewgaws. Storage. #32242Here in WV I’ve never heard any of the words you all are using! Trinkets and doo-dads are the sayings of choice here.
02/06/2018 at 7:40 am in reply to: Scavenger Life Episode 346: Frank Discussions. Gewgaws. Storage. #32241Before I organized, everything was grouped by list date. I use Good til Cancelled. Items are put in bins as I listed them. So when I sold something, I would look at my active items sorted by start date and then look for a bin that had items that were listed in that date range. So instead of looking for one item, I was looking for any 1 of multiple items to “zone in” on where the item was. If I had to relist an item due to a return I would lost the ability to locate it unless I put it with new listed items. It was a HORRIBLE system.
Eventually I started buying these nice metal racks that will hold 20 bins each. I currently have 3 of these racks. Each rack is assigned a letter, each row a number. So I label bins as A11-14, A21-24, B31-34, etc. I put bulky items that don’t fit in bins on the top shelf, so for them I would assign a SKU of A5R, which means on the right side of the top shelf of rack A.
Bins get labeled by printing the label in large print on a half sheet of paper and placing it inside a clear poly mailing label pouch. I can always just peel off the label and apply a new one if needed.
Once a bin gets low, I will redistribute the few straggler items to other bins so that my bins always stay full.
Shoes just get put in bins as good as they will fit. Clothes I fold and stack in a bin laying on its side. I fold so the label is pointing up. This way I can just thumb through the clothes to find the item I’m looking for. Typically I get 12-15 pair of shoes per bin and 20-25 clothing items per bin.
I also have two wardrobes that I custome built into framing with a shelf above them. I hang coats and suits in the wardrobes. They are labeled W1 and W22. The shelf on top of each wardrobe is W11-W14 and W21-W24. I have more wooden shelves I’ve built but they currently have unlisted inventory on them. Eventually I’ll have shelving in my garage and a storage trailer I have.
Now how did I get started? I started with a single rack and a single bin – A11 and just went from there until all of my inventory had a SKU.
Hope this helps!
02/05/2018 at 2:20 pm in reply to: Late shipping seller performance doesn't seem to be accurately reading tracking #32181I was under the impression that if the tracking is working that the buyers would never be asked. IE, buyers are only asked in cases where there is no delivery scan.
If you ship on time buyers can’t even use the star system to rate your shipping performance. Why would ebay ask them if the package was on time?
02/05/2018 at 1:37 pm in reply to: Scavenger Life Episode 346: Frank Discussions. Gewgaws. Storage. #32172I’m one of those folks who are “obsessed” with you all getting a proper inventory system. Lol!
It boggles my mind how you can just non-chalantly pile 6000 items into your new building without any system and still know where everything is! How quickly can you find each item? Do you have to search multiple bins on a regular basis?
I go into my storage building with the full ebay page up in the browser on my phone. That gives me access to the Custom SKU in the orders page. Last night it took me less than 5 minutes to pull 18 items for shipment. My system has paid for itself in spades and it really wasn’t that hard to do. Just start with a single tub and go from there. It will have no effect on your current system. If it has an SKU, then it’s in new system – no SKU, then its in the old system. Simple!
Get with the program you two! Have you no decency!! THINK OF THE CHILDREN!!!?!
Just kidding. You do what you want. Hehehe.
02/05/2018 at 1:30 pm in reply to: Scavenger Life Episode 346: Frank Discussions. Gewgaws. Storage. #32167I’m also tinkering in suits. My #1 piece of advice – take the suits over to a window or very good lighting and inspect it 100% BEFORE you buy it. Several of the suits I bought have had moth hole damage. Now I inspect fully. Giving it the ol’ once over is definitely not good enough.
02/05/2018 at 12:03 pm in reply to: Scavenger Life Episode 346: Frank Discussions. Gewgaws. Storage. #32149Items in Store 966
Items Sold 31
Total Sales $751.00
COGS $91.20
Total Profit $659.80
Average profit $21.28
Average sales price $24.23
Highest Price sold: $100 Banana Republic Womens trench coatWhoah, I sold 31 items and it still felt like a slow week. 31 items is the most items I have ever sold in a week – how could that feel slow?!?
J&R often speak of “building pipelines” in their podcast. Here is some of my data this week to show how my pipelines are helping my numbers:
I sold 11 men’s button down shirts for $225, so that pipeline is paying dividends. (most cost $1)
5 pair of jeans for $96 – another solid pipeline (most shirts cost me $1 as well)
10 pair of shoes for $267.So those bread ‘n butter $20-30 items generated almost $600 in sales this week. That’s the power of pipelines.
Also of note is I’ve made two changes in the past month:
1. I have promoted listings on
2. I’m accepting lower offers on older items.Promoted listings has netted me almost $900 in sales since I enabled it on January 13th. So once all is said & done I should have $1k in promoted listings sales in the first 30 days. That is huge! Sometimes you have to look past the annoying fees and see the big net profit picture. Would you pay $80 to get $1k in sales? That’s effectively what I did.
02/02/2018 at 10:16 am in reply to: Gallery Plus Checkbox Glitch Happening When Revising Listings #31912I had this happen last week on one listing. $4?!? Does anyone actually pay for that?
I have to pay very close to every single line in a listing because there are always random things changed from my template. Every time I do listing it is different. My default preferences are never right.
02/01/2018 at 12:45 pm in reply to: Looks like Ebay is partnering up with another Payment Processor #31848Oh yeah, many older people I know HATE that paypal wants your bank info in order to access the funds. They aren’t aware that Paypal is a major 100 billion dollar global business and still think of them as a shady scammer “internet thing”.
02/01/2018 at 11:57 am in reply to: Looks like Ebay is partnering up with another Payment Processor #31844I’m excited for this change. We take paypal for granted because we use it all the time. There are lots of people who find it an extremely daunting task. I’ve had several international buyers message me telling of their difficulty using paypal to make a purchase. The idea that ebay buyers can simply whip out their pay method of choice directly on ebay would be awesome!
Ebay is missing out on a TON of money not being a part of the payment process. Paypal is worth more than 2x what ebay is.
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