Forum Replies Created
-
AuthorPosts
-
Sigh
thanks unfortunately eBay gave me the wrong advice
I do have his listed phone number may call it and see where it goes
should I bother to leave fb?
Thanks so much Sharyn.
Update
I contacted my debit card chase and they put a dispute in.I already have a temporary charge back to the card so at least they took care of it for me.
Hope that GW fixes theirs payment system .
Update
They still have not contacted me regarding my being double billed. I
going to contact my bank but it is a debit card so not sure what they will do.
FYI GW Duplicate Charge
I ordered the Trifari set and a couple pairs of earrings. The day before the order kept telling me it did not go through. Just checked my bank account. I was charged twice for the Trifari one on each day.
The only way to contact them is via their email page online.
I sent an email with screen shots of the charges. Last time I contacted them I didn’t hear back for 2 weeks.
Thanks! Chel.
FYI
One good thing is you can target your search and it’s fairly accurate. I searched for certain vintage jewelry makers and they all come up together. Also generic searches like vintage toys wind up toys etc.
I had that problem yesterday Sunday. I tried again this morning it worked.
I picked up a Trifari crystal set necklace bracelet and earrings for $60.
Hoping to double that. It’s very nice. But I agree their prices are all over the place.
Some good and bad pricing.
Thanks for the info.
I thought it was worth at least $300i paid $150 but may hold onto it for a while because I truly love it . I collect a lot of pottery.
I am out of town but will take a photo of the bottom and interior . I was unsure of the age because it is in such good condition, a lot of times you find cracks chips but this seems to be in excellent condition .
I only discovered it a couple of months ago and love it. I do get a lot more hits than using the camera in the ebay app.
In the iPhone I downloaded the google app and it comes right up with the camera.
Feedback has been removed !
thanks to all for your help advice and suggestions
I always learn so much from this forum . 😀
From ebay
I took time checking all the details of your concern up to the issue of the feedback and I appreciate that you took the time and the initiative to get in touch with the buyer to try to work things out. We’ve looked into the feedback you’ve received for this item and I know how it feels to get a negative Feedback when you feel it is undeserved. I honestly believe that you have done your responsibilities for this transaction to go smoothly as possible.
With this, I am pleased to inform you that I have granted your request and have taken the liberty of removing the feedback left by the buyer. Since the buyer’s comments regarding this transaction falls under feedback extortion since they demanded for a compensation even if you already advised them to return the item. You have nothing to worry about as this issue has been resolved. This case will not count as a defect from your monthly evaluation.’
Spoke with 2 different people got escalated to an appeals dept. about an hour.
Both people I spoke with agreed with me fb extortion and that I handled the situation correctly.
Now I have to wait up to 3 days for an ebay response. Apparently the original denial was ‘looked’ at by someone but I hope now it gets removed. They also told me to block him from future sales.
Okay after going through the automatic contact ebay several times I figured out how to get a phone call back ….I am now talking to someone keeping fingers crossed.
They don’t make it easy to talk to someone anymore!!
UPDATE
So he left me a big fat negative
“Many of the pins from the lot are not original from the vintage era and are now redone, the seller also stopped communicating.”
I also never said they were ‘vintage’.
last week I reported him thru ebays auto report a buyer and and wrote about his not being willing to return item only wanted $$ back with a threat for neg fb.
I received an auto response we are looking into it.
Now I sent in for a fb revision. How do you call on the phone now ? It says no longer accepting calls.HERES EBAYS RESPONSE
Thanks for contacting us about this feedback that you received:
From: rusman2018
On: 2021-08-03 00:54:10-0700
For the item: (<span dir=”ltr”>174826898556</span>) Harley Davidson Lot of Pins 36We’ve looked carefully at this feedback and see that it doesn’t qualify for removal.
Feedback is a way to let our members share their experiences with other members. Feedback that breaches the feedback policy may be removed by eBay. We won’t remove feedback on the grounds that a seller believes a comment is untrue or undeserved.
While feedback doesn’t affect your seller performance metrics, we understand that positive feedback is important to you. You can try to resolve the situation by asking the buyer to revise their feedback. It’s important to resolve their concerns before asking about feedback revision.
If your feedback revision request is unsuccessful, you can reply to your buyer in the Feedback forum. Other buyers will be able to see your reply, giving you the opportunity to tell your side of the story.
For more help with replying to feedback, see:
https://www.ebay.com/help/selling/leaving-feedback-buyers/disputing-feedback-received?id=4102We appreciate your understanding and wish you the best on eBay in the future.Thanks,
eBayPlease don’t reply to this message. It was sent from an address that doesn’t accept incoming email.
I also cannot find a way to respond to the neg.
Thanks for all the help to all.
I am trying move a bunch of stuff selling in auctions as wholesale lots.
I never should of filled out item specifics however. he does not really say how he knows they are not authentic just claims they are not. and I believe they probably are real. They are inexpensive harley pins I looked them all up on eBay for pricing ideas before deciding to sell as a lot and found the same ones on eBay all saying Harley. Same as me .
he may do this with other sales who knows?I have 100% pos fb anyway I was going to respond and tell him I don’t do fb retaliation but I will just go silent as recommended . 😊
-
AuthorPosts