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Thanks Sharyn for this post. We did indeed get swamped at our cafe in Luray where its peak leaf season.
We broken sale records this past weekend and current week as everyone is coming town to go hiking. Running a brick and mortar store is soooo much different than selling on eBay. We’ve been putting in a lot of hours at the shop. But we really enjoy the social aspect of meeting customers and hospitality. It also makes us proud with our local community is impressed by the whole busy scene.
Hope everyone is well. Numbers reporting will return on Sunday as normal.
You are logical and it makes your life easier 🙂 I think these might also be $5 cards so not much to lose?
For us, we do our best to be logical but our ego can get in the way. When we take time to buy, inspect, photograph, measure and list an item….and the buyer makes a dumb complaint (in our opinion), it’s difficult to not take it personally. Many of our items are over $30, so its not an insignificant to just say “keep it”.
This is why we now simple say “open a return and send it back for a full refund”. Makes eBay happy. Buyer has to take a an action and be serious about the return. And we get the item back to resell.
Just refund and move on. You can replay to the negative feedback with “Accepted return with full refund”. But otherwise, it’s just noise as long as it’s not a pattern.
We recently dealt with a couple buyers like this. Its not great that eBay has expanded the feedback limit where ranters can leave huge paragraphs of anger.
The Free returns and Free shipping is a function of Amazon getting buyers addicted to risk-free purchases. As a buyer, it is extremely wonderful to purchase things online knowing you can open it, try it, and send it back for a free refund. But its also a crazy business model for the seller.
If Amazon sellers and big retailers start pushing back on “no fee” returns, then maybe smaller sellers like us can do the same.
Nice sales. Glad they keep coming. Guess the people in suits will likely survive this recession more than other workers 🙂
I love that you have choices and are thinking of the lifestyle you want. The numbers are important, but it’s really about the life puzzle you’re trying to solve.
I love the NorthEast (why we love spending time in NYC), but doing geographic arbitrage to buy a house in rural Virginia was a game changer for us. Though houses in rural America are now more expensive than two years ago, its still much cheaper than a HCL area like NJ. Taxes are much cheaper (though will less services too).
Without knowing your specifics, I bet you could pay a mortgage on a small house in a rural area for what you spend on rent. You’d just have to be okay with less access to restaurants, variety of stores, etc.
It’s so fun to see people’s stores and scavenging evolve. There’s no wrong way to do it as long as you enjoy your time and are making the money you need to own your time. It’s important to take vacations or just time off!
How much do you need to net in a month to pay all your bills and have enough to enjoy?
My eBay inventory is one-third the size it was a year ago
I know you started sending thousands? of cards to that consignment company.
–How much are you averaging a week/month in sales there?
–Your time is spent looking for inventory, but how much do you list on eBay now that you have that consignment route?
–Can you see a time when all you do is have fun buying and sending it all to consignment? Or is eBay still a valuable use of your time?
Great sales on your end. Hope you feel better. It really is all about little consistent tasks with our eBay store.
Ah, here is the direct link to the website so its easier for others to browse it: https://www.goodwillfinds.com/
you mean this site? https://shopgoodwill.com/home
And if the Post Office is charging the customer for an underpayment of postage, the buyer will be paying retail rates. Post office wont charge the cheaper rate online that we all use.
Agreed. I can imagine buyers like to have the flexibility of making offers and deciding to pay (or not). And it makes sense to be lenient to buyers so they keep coming back.
But it is lost income for us and eBay when buyers don’t follow through on payment. I guess buyers can always just return items for a refund anyway. it’s just depressing when buyers don’t pay!
“confirms harm to stale listings”
Do you mean it’s positive or negative for stale listings?
If eBay is now telling seller explicitly that its good to relist each month, I wish they would just make it automatic.
