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I’m so embarrassed I almost wasn’t going to post. Purchased a couple of pairs of NWT Hudson jeans for $50 each (RA at Marshalls) thinking that they would sell for $125 each, worst case $90 each. Ha! Still haven’t offloaded them.
Jay,
No, you cannot edit the listing if you have an active offer out to a watcher using this feature.I’m continuing to get sales using this feature. And I like not having to lower the listing price to do it – I like to leave that high for a while.
jumbleandclutter,
Did you try clicking on the link below that OP provided to see if you get the feature?https://www.ebay.com/mys/overview?MyEbayBeta&CurrentPage=MyeBayNextAllSelling&ssPageName=STRK%3AME%3
Sometimes the “Send Offer To Buyers” section doesn’t come up, and you have to refresh a few times to get it, or even try later.
I sent about 20-25 offers and got 5-6 sales. So I’m really loving this feature and wish it would allow me to do more soon. It stopped replenishing the list of items I could make offers on.
Just refunded a “didn’t like it” return and didn’t have to refund original shipping.
“But again, if the seller sends the exact item on time that the buyer purchases, why would anything other than positive feedback be left? The buyer’s opinion of the item has nothing to do with the seller’s performance.”
If you are talking about branded new in box items that you can get elsewhere and read product reviews about elsewhere, and provide your own product review elsewhere then yes, I completely agree. But in the case of used items, many without brands, where does the buyer get to review the product, as well as its condition and color (as compared to the listing description & photos)? You may not think it important to disclose a bunch of ink marks inside pants pockets, but if it’s important to your buyer, it’s their right for this to be reflected in their feedback. They like the item, they just think its condition was not accurately represented.
On Amazon I find A LOT of reviews (but still small percentage-wise) that talk about poor packing/delivery, different item, etc – things you judge the seller on. I find those really helpful too. I like Amazon’s system better, b/c the rating of 4 stars, which is one level down from a perfect 5 stars, isn’t considered to be “horrible”. But then again, I don’t have a huge problem with ebay’s system, but rather with people making such a big deal about the rare neutral/negative like it’s the end of the world. Of course people have the right to fight neutral/negatives as much as they want (run your store how you like), but sometimes the topic turns into non-productive buyer-bashing, which is inconsistent with the overall positive attitude espoused on this forum.
Note to self: At this point, I think I’ve said everything I have to say on this topic, some several times, so leave it at that and no more walls of text! 🙂
How about this: Would you be okay getting a negative feedback if you sent the buyer the wrong item by mistake, even if you did everything in your power to fix the problem (but could not, b/c the right item went to another buyer overseas, say), and even lost money on the whole transaction in the process?
Cool video. Great to see you guys! Love the Patagonia gear, which I’m sure you got great deals on.
🙂
Upon further thought, I think the problem with feedback is that the levels of feedback are not well-defined, and there’s only 1 choice for positive feedback. Many people don’t want to leave the highest possible feedback if their experience wasn’t absolutely fantastic, and the only other choice is neutral or negative. I think that if ebay had 2-3 levels of positive feedback (Fantastic, Good, Fine) and clearly defined negative feedback as something like “Unacceptably bad experience”, then it would give *slightly* grumpy buyers like myself a way to express our opinion about the imperfections in our experience (via choices like “Good” or “Fine) without making it seem like we’re saying the seller is horrible.
Thanks for translating, AF. I only read it once, couldn’t figure out what they were trying to say, started getting an anxiety reaction b/c it brought me back to my corporate job days, and quickly closed that web page. 🙂
“Anything less than neutral/positive feedback means you did something wrong.”
I think I’m in the minority of sellers here who think this, but I disagree with this statement. Negative feedback can just mean that the buyer doesn’t like something about their item or experience, but doesn’t necessarily translate into something the seller did wrong. For example, very often on this forum people say things like “I can’t believe that they buyer gave me negative feedback after I offered them a complete refund.” IMO as a buyer, it’s great to get a full refund when I’m not happy with the product, but that doesn’t take away from the annoyance that the item is not, for example, up to the level of quality that I expected, and now I have to go shopping again to find what I want. Sometimes things just look better in the photos than they do in person. Or maybe I got a great item that I really like, but the buying experience was frustrating b/c the photos were bad and I was nervous about whether I made the right decision in making the purchase. That’s also something that would cause me not to want to leave positive feedback. Does that make me a grumpy buyer? Or is it the seller who is grumpy who cannot acknowledge that they are not seen as perfect by all buyers?
I continue to wonder why sellers worry about neutral feedback at all. Does anyone really think that 1 or 2 neutral feedbacks a year is going to stop even one person from making a purchase from you? As for negative feedback, do you know anyone who would not purchase from a seller with feedback of 98% or higher? Particularly when they are selling unique items?
Time is something to be scavenged as well. And one piece of low hanging fruit wrt to getting back more time in the day is to stop spending time on neutral and negative feedback (other than perhaps writing a feedback response in some cases) unless there is some risk of falling below 98% positive rating (or pick your own threshold).
Stepping down off my soap-box now.
“I am okay with going into a thrift store and only finding 2-3 things”
Me too! I am in that same mode right now. I decided that since I love the hunt but hate photographing/listing and storing lots of lower-value items, it will work best for me to go in with a “less is more” attitude while shopping. And so far I like it and am having more fun. Of course, I am not full time. Not sure if/how my approach would change if that were the case.
What’s to report? That he’s unhappy with a lot of his purchases? I don’t think it’s against the ebay rules to be a person who is difficult to please.
I would move on.
I think the post already answers your first 3 questions: “So are you going to build one house and sell, then use that money to build each additional house?
–Or are you going to build all four at once while you have men and equipment on site?
–How much are you borrowing from banks, investors, or your own bank accounts?”– We can build a house from scratch in 4 months +/- weather, rain or cold depending. We are going to do the first two slab ranchs fairly clsoe together, then the 2 walk outs late next year.
The money comes from several sources. A small investor friend who has kicked in enough for the land and we will re-pay out of first house, the we will self fund the 2nd house, using personal resources. Then use the roll-back retained earnings for the last two.
And we could of course go to the bank and do a construction loan of but prefer not to go that route if we can help it.
oh, and also
d) I think getting a time-limited semi-exclusive offer instills more urgency in the buyer than a sale or price reduction.
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