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My longest delay (still not delivered) was shipped Dec 2, tracked when leaving NJ on the 6th, then finally a scan in MI on the 23rd. Still not delivered, and it is a Christmas item. It’s a bit pricey, so I want the item back before I refund.
I have an area rug that was shipped out on Dec 10, and, other than the acceptance scan, nothing.
I just accept the return and let the buyer get the label from eBay.
I think the idea is if you have a discount from the USPS that is better than eBay or if you want the buyer to use FedEx or UPS, then you have the opportunity to send your own.
Usually, eBay provides the buyer with a label and takes the money out of your funds. The only time I’ve heard where the seller has to buy a label is when the buyer is outside of the US.
Is your buyer international? If so, you either have to go to their country’s post office website and figure out how to buy one, or you tell the buyer to buy his/her own label, and send you a photo of the receipt. Then you pay the price of the label when you receive the returned item back. At least, that is what I’ve read about an international return.
Hum, in that case, you might have to cancel the sale and ask your buyer to repurchase with the correct address. Another thought is to buy the label directly on the UPS site (you might pay more), and then copy and paste in the tracking number to the eBay sale.
I don’t normally use UPS, but, when I use FedEx, I don’t get charged for the label until I use it. I’m pretty sure UPS is similar. So, if you print out a label, don’t use it, and then print out a second one, you should only be charged for the one you use.
Google it to be sure.
12/21/2020 at 6:25 pm in reply to: Scavenger Life Episode 493: eBay Helping Buyers Understand Shipping Delays #84536I have a few delayed items, and I’m getting updated tracking for all but one. The one item is stuck in Michigan, and the buyer is not being patient (it’s also a Christmas themed item, so I get it). If I lose that one, I might have to pay the $15 to reroute the item back to me as it did have an $89 price tag.
I recently received an email from an international buyer wondering where his item was. He bought a book in May, but never paid for it. So, I agree, some of the NPB are those who don’t realize that they didn’t pay and they don’t check their email much.
Before the pandemic happened, I had an insurance case where the post office told me that I had to bring the item into a post office for inspection. Although I had already refunded the buyer, they did take it into the PO, but were denied because they had thrown out the packaging. So, yes, the post office is pushing back on insurance claims.
For a packing slip, I use the bulk shipping tool, and then print out the “picking list”. I cut up the list to make small packing slips. I use those to match the item with the label, and then throw it in the package before taping up. It has the item, the price, and the address. I always write “Thanks, Sharyn” on it for a personal touch.
Week of Dec 13 – 19
Total Items in Store: 1445 eBay, 27 Etsy
Items Sold: 23 eBay
Cost of Items Sold: $35 + $228 Commission
Total Sales: $841.22 eBay
Highest Price Sold: $257.70 for 6 sterling soup spoons (on commission)
Average price: $36.57
Returns: 0
Money Spent on New Inventory This Week: $0
Number of items listed this week: 29I had a really good week, but it was mostly due to several items on commission, so my COGS are high as well. I have one family friend that I sell for.
12/21/2020 at 2:07 pm in reply to: Scavenger Life Episode 493: eBay Helping Buyers Understand Shipping Delays #84526@Doublythumbs – Funny you mention the Kensington ware. I received a bunch of this stuff from my one consignor and listed it over a year ago. My first sale was in July, and I just had the second one yesterday. I have four to go. So, yes, not big sellers.
I think that the hammered aluminum look sells better.
Because of the snow storm that happened last week, I tried to get my garage clear so that I could actually park in there. No such luck, but I ended up listing most of the books I recently purchased in an online auction. I thought that would reduce the number of items in this month’s challenge, but I found two books based on US history that can be considered patriotic. Those two plus a blue item adds 3 to the challenge.
I listed 29 items in total.
Amatino – In looking at your poll, my May challenge of putting dead stock on auction really isn’t applicable anymore. The new rules allowing a huge number of items in the collectable category means that I’m not up against the 1000 items included in a premium store any more. I’ve been marking items I want to get rid of, and I’ll give them away in our town’s next freecycling event. Anyway, I had some good buys in November before the holiday frenzy started, so I voted for anything having to do with listing large items or moving death piles. I gotta stop sourcing and organize!!!
I’ve found that the bulk shipping tool works pretty consistently. Select the items you want to ship, pull down the shipping menu, select “Print shipping labels or invoices”, and then click continue. You can then adjust all the weights and box sizes, and then buy the labels when you are ready.
Maybe it is a holder for kitchen utensils, but I couldn’t find anything online.
No idea on the ceramic thing.
You meant to say that the wood piece is 8″ (not 8′). It kind of looks like a pipe holder (smoking pipes), but I’m not sure that the holes are the right kind. What does the sticker say?
You don’t pay for FedEx labels until they are used. So, if it never gets scanned, you should not be charged. Check your eBay invoice at the end of the month.
12/17/2020 at 5:23 pm in reply to: Nautical bow light, Built model, Xmas album, Nut bowl, Betamax, Train case #84415Oh, I can add this:
My husband ordered some furnace filters off Amazon, and the seller sent the wrong ones. They refunded us and didn’t request that we send it back. I sold them at about half price.
12/17/2020 at 5:17 pm in reply to: Nautical bow light, Built model, Xmas album, Nut bowl, Betamax, Train case #84413I remember going to my grandma’s as a kid, and she had one of those nut bowls. I never find them, but I do have some vintage nut tools for whenever I do.
Not too much to talk about …
I purchased some vintage clothing in an auction maybe two years ago, and they’ve been selling little by little. This jacket was some kind of work in progress with the word “SAMPLE” stamped in the inside. I figured it was weird enough that someone would eventually want it. Paid less than $1, sold for $25.
https://www.ebay.com/itm/183760440840
A neighbor was throwing this rug out, so I grabbed it off their curb. Just checked shipping, and it appears to be stuck at my post office. It’s supposed to go to Nebraska. Hopefully, the buyer didn’t wanted to use it for the holidays.
https://www.ebay.com/itm/184495544160
This vase was one of my commission items. I believe that it is a Haag vase, but I couldn’t find exactly the same scene in my research, and the markings didn’t show the manufacturer. I set the price higher than others, and either I priced it too low or I right priced it, because it sold overnight to someone collecting these types of vases.
Like anything, it depends. As Ryanne has mentioned a few times on the podcast, she has made some very good ROIs with china and ceramic. As you stated, shipping is difficult and time consuming, and there can be breakage even with very good packaging techniques. You have to make that decision.
Usually the best way to sell an incomplete set is to break it up. Often someone gets handed down a set, and they are looking to fill in the holes or to expand it to more place settings. So, they just buy what they need; not order another set.
Packing and shipping a full set would probably require 2, 3, or 4 boxes and even more boxes within each box. It would take significant time and effort, and might not be worth it. Plus, eBay doesn’t make it easy to calculate shipping for more than one box, so you have to estimate for an across the country purchase.
I have one set that I got for free, but I couldn’t find many sales of it on eBay. I think that it wasn’t a common pattern (or brand for that matter), so I decided to sell it as a set. However, I have it listed as local pickup. It has been sitting in my basement for about two years, and I’m expecting it to be there for awhile.
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