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Could be that he is seriously pissed, or he could be trying to get a refund. You did what you needed to do as a seller. The only thing now is to wait and see. Hopefully, he will go away.
This happened to me years ago when I was a newish seller. I sold a belt, and he said it was a woman’s belt not a man’s. It had an artsy belt buckle, but he could see the photos as well as anyone. I told him to return it, but first he said he gave it to a coworker. Then he contacted me a couple of weeks later and said that he gave it to a homeless man. In any case, he was trying to get a refund, but I wouldn’t without a return.
Wow – eBay reps being more informed than PayPal reps? That’s one for the books!
I would do #2, tell them that you are sorry that they didn’t understand that the whole system wasn’t included and that you take returns.
While it may result in you having to take the return and pay for shipping, it will show that you were being professional and willing to work with the customer. That may help in removing negative feedback.
I also had this problem on Friday. When I couldn’t do the return, I called eBay, and the customer rep asked me whether I had enough money in my PayPal account or not. She made it seem like this was a normal rule and not a glitch. I had recently decided that I wanted the cash back on the credit card, so I had just started to drain my account on a regular basis.
I had needed maybe another $5, so I woke to a $15 sale and was able to do the return.
That was from back in the day; dial up, no photos, old eBay website, etc. But, I guess it paints eBay as the old dinosaur that hasn’t expanded to the latest style of social media type apps.
Does it make fun of eBay? The part I saw said that the newer apps resonate more with younger people because they can follow sellers they like. The newer apps are more social, and eBay is less so.
Patagonia is mentioned as a company that left Amazon because of the reselling. I assume they mean people who resell new stuff. I had heard that the company stands behind reselling of their used clothing, am I correct?
I loved the UK accents!
I guess we should be happy with what we get. From what I understand, the USPO is thinking about charging for their supplies.
A Chromebook won’t connect to the Dymo. Someone mentioned that on the forum before, so I tried it with mine. No go!
Too bad, I love mine although it told me that software updates are expiring in June. Apparently, they won’t continue updating the machine forever.
Finally back from the auction. Not my favorite one, but I did decently well.
From what I’ve seen previously on the forum, the person with the code has to order the supplies.
@Antarestar – I know you won’t do anything nefarious with my information! But, what we say here is open to anyone on the web even if they don’t sign up with the forum. I’ve created a “junk” email address: sharynjunk@yahoo.com.Go ahead and send me an email with a message (anything really). AFTER you send me the email, post here with what you sent. No one can post that with your username, so I will know it is you. After that, we can exchange any information in privacy.
Thanks so much!
I am heading out to an auction and will be back later in the afternoon.
Do I create a junk email address? Can Jay and Ryanne connect us “behind the scenes”?
I would have to pay you the $25 plus any overage through PayPal and give you my order and address. Then you would order what I’ve requested and change the shipping address to my home.
Would that work? Just not sure how to exchange information privately.
Thanks!
NikeGuy’s post (forum has some glitches and posts sometimes disappear):
Hi Jay!
I like to think we are similar in the fact that we buy undervalued stuff that we can sell for at it’s true value. I tried your way for a couple of years but found it hard to scale and some of the storage/testing/etc was rough. It also seems like our sources are very different. In my area auctions and estate sales are so crowded that thing a sell for crazy high prices. It’s possible I never found the great ones and while I could still make something work at each one it didn’t seem like a great use of time.
At one time I had 30 successful private labels but they have almost all died off one at a time and it’s such spiritless work that I didn’t put in the effort to continue finding new products.
Cigs for outlet shoes vary wildly by brand. Most nikes I buy are somewhere between 25-60 and vans and adidas are 10-22.50. The margins are the same % usually but obviously higher dollar on the Nike’s. I need to buy about 60 shoes a week but am aiming for 100 every time I go out. I live about 30 minutes away from 2 outlet malls and within an hour and a half is about 5. It grows exponentially if I’m willing to make a day of it.
No credit card float. While my inventory is different my lifestyle looks similar to yours. We live simply and have saved most all of the income we have made. It’s very easy to just reinvest profits as my wife and I both have full time jobs that already provide more than we need.
Also small correction on the blackjack. It’s really not gambling. Blackjack is a beatable game when using a count. It’s as easy as plus one and minus one then dividing by the remaining decks. The skill part of counting blackjack is being able to get your money on the table. This may make me sound like I’m a kook but I promise I’m not.
You did hit on my personality though. It’s hard for me to do one thing for too long. Once I get bored and it feels like work it’s hard for me to continue.
I enjoy creating profit and really enjoy selling shoes for the streamlined process. I find it fun to source. I can list the shoes on goat and StockX (two apps for selling shoes) by just entering their sku and size and hitting confirm, no pictures needed. I also list on eBay but goat and StockX take smaller fees for shoes under 100. (Fee structure is similar but they give you a prepaid label so you essentially ship for free and they are the middle man so you never have to worry about returns or customer interactions. All for their 9.5% fee) eBay currently doesn’t charge fees for shoes over 100 and is better at selling commodity vans so I still use them but it’s definitely more work listing and shipping.
I can replace my income at 10 shoes per day sold but want to go to 20 in order to cover extra costs and what I expect to be a reduced average profit as the vans are easier to scale but lower profit generally. I have thought about leaving my job for the last 3-4 years and think this might be the year. There is also the risk of being banned by the retailers which sometimes happens but I stay within purchase limits so I’m not overly concerned at this time.
NikeGuy
