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Saving for annual subscription savings! Definitely a business goal to pursue. Hope to make that a reality this year with Q4 sales. It will be cool to pay off eBay subscription fees for 2018 in the first week of the year.
250 included in basic subscription + 250 fixed price items @ .20 = $50
$24.95 + $50 = $74.95 – which is the cost of a premium store paying month to month.
So at 500 fixed price items you hit the break even point for moving up to a Premium Store.1000 included in premium subscription, 2750 fixed price items @ .10 = $275
74.95 + 275 = $349.95 – which is the cost of an anchor store paying month to month.
So at 3750 fixed price items you hit the break even point for moving up to an Anchor store.I wish they had a store between Premium & Anchor – $74.95 to $349.95 is a HUGE difference.
I think my figures are correct. If I did my math wrong, someone one here will correct me.I’ve got to start saving to subscribe annually to the premium store at approx $720 for the $59.95 monthly cost. That will allow us to hit 3900 items before we cross the anchor store price point.
I had to add one more thing in this edit – I forgot to figure in the higher quarterly coupon for shipping supplies. Anchor stores get $150 a quarter for shipping supplies.
I’m too lazy to do the math on profit at 200 and profit at 1000. It has definitely gotten better, but I don’t have a clue how much.
We have a lot of clothes, because that is what we are finding. We’ve probably averaged about $800 a month profit (not taking any mileage deductions) for the past year from eBay sales.We subscribed to the basic store before we hit 40 items. We new we’d get there soon so we went ahead an did it a bit early. We’ll weigh the anchor store price and benefits soon. Listing fees will come into play, but we may make the upgrade early if there are enough incentives to do so.
Good Article on HOW to ship post cards
GOOD idea about starting a separate account!
When a customer opens a return request, the FIRST thing you MUST do is ACCEPT the return. THEN you can offer a partial refund, etc. If you do not accept the return request, eBay assumes you are denying the return request, even if you respond with a resolution option (as you did). I spoke to a manager at the seller support center in length about a similar incident (after going in circles with the first person I got). He said that He understood the logic behind wanting to resolve the return shipping charges (who pays?) before having to pay them myself, but he added that is not the way eBay handles such situations.
He said to ALWAYS accept the return. That shows eBay you are being a good seller and are officially trying to resolve the issue. He said that if I did not accept a return, eBay would almost always rule in favor of the buyer. He added, once you accept the return, you can try to negotiate with the customer, etc.
If they just send a message to you regarding a problem with the item or a “possible” return, without officially opening a “return request case,” you can negotiate away!
You may have to pay for return shipping (for an INAD case) and then talk to eBay (open a case yourself) to have the shipping charges reversed once you receive the return (if you can show that the item IS as described, etc.).
1. Accept the return.
2. Then, attempt to negotiate with the customer before they ship the return back to you
3. Open a case with eBay to have the return shipping charges reversed, once the item is returned to youAll of this being said – You have a small window of time before eBay will side with the buyer on their return case. You can asked the buyer to send picture(s) of their concerns with the item. This will sometimes filter out those who are really not wanting to return the item, but ARE trying to squeeze some money back out of you. You can (as you did) offer a partial refund etc., BUT you MUST accept the return before the deadline that eBay gives you – whether or not the buyer responds to a negotiation/resolution option.
Did you ask the potential buyer why they were bidding over the buy it now price? Communication can be a good thing.
Very well written!
If this were a more expensive shirt, I would definitely try to make a reply. However (maybe I’m a bit paranoid) but this hits me as a customer that is giving me a list of things they can use in a INAD case. Having sold quite a few similar quality shirts at this price point with no questions or concerns, I have every reason to believe this will sell to another buyer with absolutely no “red flags” involved in the process.
I’m “ignoring” the message for now – after all it is Friday night of a holiday weekend. That should buy me a bit of time to respond.
Yes, shoes with thick rubber bottoms can dry rot from the inside out – just like the tires on a trailer and even your car. We try to break Danskos, Clarks, etc. by bending and twisting them before buying. Even then – they are a bit of a time bomb. But, they can also be a bit of a pay day too. Bend, scratch, etc – look for ANY sign of dryness, crumbling, flaking, cracking of the rubber.
The more specific the buyer’s search must be to FIND what they are looking for, the less like they are to click a bunch of filtering options. Plus, the mobile platform (40% of my recent sales) requires the buyer to open up more pages and drop down menus to set filtering. I still think many folks are just going to do a simple search, find and buy what they are looking for – at total price they accept. We may have to price closer to the “free shippers” with more common items, but more unique items will still sell with added calculated shipping, restocking fees, etc. – because someone wants one and you have it.
