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05/11/2018 at 1:58 pm in reply to: BOLO – Sold four Revere Ware pots to four different buyers in that last week #39696
I have noticed clusters of items selling together. I can tell things are clustered when I pick for shipment. I’ll go weeks with no sales in my “A” bins. These are the bins with my oldest items (I have 4 racks – A B C & D, with D being the newest items). Each bin typically has items I listed in the same day. The items in the “A” bins have been listed for close to 2 years with little to no offers, then all the sudden I’ll sell 3-4 pair of shoes from the same bin – say A12 – within 48 hours of each other to unrelated buyers. There is no way that is a coincidence. That is absolutely something to do with the algorithm. Almost like ebay drops off listings from searches and then brings them back later like they are new items.
It makes sense really – it keeps their website fresh and keeps buyers from getting overwhelmed. I’d be shocked if they weren’t doing this.
I’ll do you one better – download the “itsdeductible” app. All the valuations are built in. The app is made by inuit – the same folks who make TurboTax, and other accounting softwares. You can even use the same intuit login.
You log your donations in the app and then donate/get the receipt. At tax time TurboTax can go and grab your itsdeductible data automatically.
In the long run though, the tax changes coming next year will pretty much wipe out charitable contributions for most people.
Note that this is mainly for non-inventory charity donation of goods. If you are donating purchased inventory, a donation is directly deductible as a business expense for the amount you paid for the item. No need to go through the charitable donations side of taxes or use the app. Just create a spreadsheet for items that are destroyed, broken, or donated and create a line item in your business expenses for it.
I pick with my wife constantly that she “isn’t doing her job” in making sales happen. She’s got one job – to will sales into existence. 🙂
Well if you go by the theory of 30 days listings, your sales should have spiked or at least maintained since in April you used sell similar on your entire inventory.
With GTC, buyers still see the countdown to the ended listing clock. The clock just resets when it runs out.
I don’t worry about it. GTC for life for me.
Were you able to contest the INAD since you were in the free returns program?
Items in Store 914
Items Sold 18
Total Sales $474.00
COGS $62.00
Total Profit $412.00
Average profit $22.89
Average sales price $26.3378% of my sales were either shoes or pants this week. While listing those cheap $20 or less jeans seems like a grind when doing the work, it pays off in a week like this. Pipelines, pipelines, pipelines! 8 shoes, 6 pants, 4 misc – that is how my week shook out.
Have a great week everyone. The trees are in bloom and the weather is great. It’s time to get some work done! I LOVE this time of year!
05/03/2018 at 7:54 am in reply to: Scavenger Life Episode 358: Knowing What You Know Right Now, Would You Start Your Business Today? #38964No way ebay doesn’t just side with the customer! Ebay has flat out called my customers liars and refused to give them any refund even when I had the item back!
This happened with a pair of boots that came back marked “return to sender”. The buyer expected me to pay to ship them back to him and was mad that I didn’t want to refund original shipping since they were return to sender if we just canceled the sale. I called ebay and they said they’d take care of it. Next thing I know they closed a case in my favor even though I had the item and refused ANY refund to the buyer.
In the end after multiple appeals and reversals, the customer got all his money back, but ebay pretty much ran him off the platform with their atoricious methods of handling the case. After the debacle he got all his money back (and I got to keep the money and item too), and we had a talk about what happened.
This kind of bad CS is documented here on Scavengerlife many times. I always try to handle customer service myself without ebay mucking things up. The problem is that ebay is now taking away the ability for sellers to handle things.
Well my opinion is this:
Ebay is concerned about upsetting buyers and driving them away from the marketplace. Ebay should be a little more concerned about upsetting sellers as well and encouraging them to grow every way they can (not so much about driving them away).When a buyer obviously abuses the INAD case, it should be super easy to call ebay, state your case, and ebay simply changes the return case to a standard return. If the buyer whines and complains, ebay can offer a one time grace waiving of the return shipping to the buyer, reminding them to pick the correct return reason next time. It boggles my mind that ebay can’t simply close the case and direct the buyer to open a standard return.
That paragraph above, THAT is industry standard and how these cases should be resolved. Why is this so hard? The free returns thing is such a cop-out by ebay, rather than resolving their own Customer Service issues.
And I do agree with T-Satt, these returns are incredibly few and far in between. This was really just an experiment for me since I’ve never fought an INAD before. We all learned something in the process. Knowledge is power – use it to better adjust your business.
05/02/2018 at 3:46 pm in reply to: Scavenger Life Episode 358: Knowing What You Know Right Now, Would You Start Your Business Today? #38937In their twisted view of reality, it brings value to their life. The internet, for the most part, is all a lot of people have left. So fulfill their sense of self-worth by trolling away their day.
That’s the scariest mostly realistic part of the book/movie “Ready Player One”.
This is what I was afraid of. That is honestly complete BS right there.
On this item the buyer didn’t look at my photos or my description. Said I didn’t say the jeans were “short”. I included a photo of the actual tag, referenced to look at photos for details & description in two places, and included the actual dimensions of the jeans in the description.But…but… I didn’t say the word “short” in the title! How dare me!
Oh well, I’ll issue the label and hope I scared them off from returning them.
The status of the case is for me to send them a return label. I have to send them a label by tomorrow.
I always tell people to add a pickup deadline in the item description.
A simple line stating such:
“Item must be picked up within 2 weeks of sale date. Sale will be cancelled if item is not picked up within this window unless other arrangements have been made.”By buying the item, the buyer agrees to that term so you just cancel the item as a “buyer requested cancellation” as the reason.
If you don’t put that in your listing then just send the buyer a message stating that if you don’t hear back from them by XX date, then you assume they no longer want the item and you will cancel the sale.
I don’t need to do research to know that the fact there was so much action on this lot that there are some seriously valuable individual items scattered through that lot. Follow the buyer of your lot. You’ll likely see some of those pencils hit ebay soon.
Anyways, old pencils are definitely a BOLO for me now that I saw this thread. Thanks!
Go to ebay.com in your mobile browser. Scroll to the bottom and click “classic site”. Now navigate to the orders tab to see your items that need shipped – the custom SKU shows up in bold right below the title. You may have to scroll back down and click classic site again if it bumps you back to the mobile site.
Now once you are there on that screen you can create a bookmark. Boom! Instant up to date pick list right on your phone.
I find mixed bins to be quite fast. I can pull all of my sold items within a few minutes. Can you be more specific as to why your mixed bins system isn’t as fast as you need?
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