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[NC]

This page explains it all:

https://export.ebay.com/en/customer-service/case-resolution/item-not-received-cases/

 

“Defect cases can affect your Seller Performance Status.

The case counts as a defect only when:

• You’re not able to resolve the issue with your buyer,
• and eBay is asked to step in,
• and eBay resolves the issue in favor of the buyer.”

[NC]

Yeah I keep a close eye on all of that stuff since this is now my main income. What I was talking about with refunds was when a buyer starts an item not received case, as long as I refund them (eBay gives this option as part of the case) before the case closes and eBay has to step in to decide what to do, I don’t get any negative affect on my account. I just lose the money from the sale. Basically, eBay doesn’t want to have to do anything when a case is opened, they want us to resolve things before that happens. So giving a refund is what I can do in item not received cases.

I am above standard and tick all the boxes to be top-rated except for the percent of tracking uploaded.

[NC]

I use the dymo 450 turbo. I wish I had the XL for 4×6 labels cause mine can only do the 2×7 labels and I haven’t figured out how to get eBay international standard labels to print in that format.

You should be able to use small labels in a Dymo printer that does 4×6 but not sure if that’s what you have

[NC]

Thankfully, if you refund the buyer before eBay steps in, your account doesn’t get affected negatively. There’s a patch seller with over 40,000 listings and no telling how many INRs they get.

[NC]

yeah unfortunately, eBay standard envelope is not an option in the patch category so you have to either ship with a stamp, or take a hit and do first class shipping for $4. It’s virtually impossible to compete in the patch niche and charge $4 for shipping so pretty much everyone ships with stamps.

 

I buy the 1″ x 3″ labels and copy and paste the addresses into the dymo software and print the labels that way. I have an ink stamp with my address on it for the return address. I buy stamps in bulk for usually under 40 cents a piece on eBay.

 

If someone says the item never arrived, your only option is to refund since there’s no tracking. I get a few of these every month now but it’s still cheaper than paying for tracking on all of the orders. I also can’t be a top rated seller but that doesn’t seem to hurt too bad.

My advice for patch selling is to either go all in or not at all because of the variables I mentioned above and the average sale price is usually quite low.

[NC]

Weekly sales 2/6 – 2/12
Total items: 7136
Items sold: 167
New items listed: 350
Gross sales: $1,747.06
Net sales: $1,192.82
New buyers: 122
Repeat buyers: 7

Etsy
Orders: 19
Gross sales: $200.00
Net sales: $170.00

Gross sales total: $1,947.06
Net sales total: $1,362.82

I’m happy for the positive changes in this update but it may make it harder to combine shipping when someone gets several items and wants a discount. Guess we’ll have to send partial refunds instead of invoices

[NC]

Weekly sales 1/30 – 2/5
Total items: 6933
Items sold: 153
New items listed: 350
Gross sales: $1,572.79
Net sales: $1,024.20
New buyers: 128
Repeat buyers: 1

Etsy
Orders: 18
Gross sales: $220.00
Net sales: $187.00

Gross sales total: $1,792.79
Net sales total: $1,211.20

I had a very scavenger moment the other day. Took some trash to the dump and as I was pulling in, the truck dumped out a bunch of stuff and I noticed it looked like the contents of an older persons house. Ended up getting a vintage sled, a few records, some board games and puzzles from the 80s, linking logs, fishing poles and a firewood holder. I do an antique booth with my dad so this stuff is perfect for it so that should be an easy $100. I could have filled my truck up with other stuff but it would have been things I’d have to list on Facebook marketplace and I didn’t feel like doing that. It’s sad how much stuff gets thrown away that can still be used.

[NC]

I think the 3 people include him (the owner) he talked about his employees at some point and said one of them is his wife’s sister and the other is a relative of someone who works for him in another business (he literally has 10 businesses. I don’t know how he does it). He said he pays his wife’s sister like $20 an hour and I think the other person is paid $12 or $15.

 

[NC]

I’ve listened to all of their podcasts and they go over just about everything. Technsports doesn’t have a high turnover rate at all. He’s got a super refined process so the people that work with him don’t have to think about anything. They create 300 listings between the three of them 5 days a week. He has people who buy for him and he pays $5 per item so these buyers are making a full time income just buying clothes for him since he needs thousands of pieces every week. He lives in Miami and he calls it the “last stop before donated clothes are shipped overseas”.

[NC]

No problem! Yeah if I had your numbers I’d be happy to stay where you’re at lol. You said that you sell about the same amount as you list each week and that’s where I want to be. Will have to see how my days are when my sales are close to 50 a day, I don’t think it will be too bad, I’ll just have to stay focused.

But yeah my listing process is to go to my store and sell similar off of items that are already listed and update the necessary info. The description is the same for everything but I put more information in the description notes section for hats. For patches I do a picture of front and back and I feel like that’s pretty much all the description the buyer needs along with a descriptive title.

[NC]

This guy has a 3 person operation and does only clothes and hats. I think he said he got up to a million in gross sales annual by himself and is now over 2 million. He said he’s worked many 18 hour days in the past though.

https://www.ebay.com/str/technsports

[NC]

Yeah I’ve taken a couple days off here and there but looking forward to taking some time off this year. Sometimes I only work 4-6 hours a day so it’s nice not being chained to a job where I have to be on the computer for an arbitrary amount of time even if I don’t have work to do.

[NC]

@annaesthetic23

I’m glad I can now say my suspicions were true, listing every day has a big impact. I started listing 50 a day 7 days a week on Jan 1st and I have to say I’m happy with the results so far. I bet you will sell a lot more if you take the same amount of listings you’re currently doing and spreading them across the month a little every day.

[NC]

Thanks! I just treat it like a job I have to clock in to and don’t stop until I get my listings created. I do 75 listings 5 days a week and that consists of 15 hats and 60 patches. I save them as drafts and every morning 7 days a week I hop on and launch 10 hat drafts and 40 patch drafts. It probably takes me about 4 hours to get 75 drafts created. I consider “working late” to be anything past 4pm and I usually start around 7:30-8. I can knock out patch listings super quick so if I were selling in another category I probably wouldn’t be able to do as much per day.

[NC]

I actually don’t cross-post to etsy. I have about 10 multi-quantity patch listings and almost all of my sales come from two different types of post office patches (I bought a thousand each of them). I actually started selling on Etsy after I realized that eBay wouldn’t allow me to sell post office stuff. I barely know anything about Etsy since I’ve only got a few listings and pretty much all I do nowadays is fulfill orders.

[Author]

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