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Good Luck – I think you all have convinced me to go this route too – I don’t think I utilize the “Burrito Stuff” Method enough – but that is a great idea!
Hi,
I know Jay and Ryanne covered this topic beautifully in past posts… They have even explained how to do it well by taping over where the heels are so they don’t poke through. I send converse chucks or sneakers (women’s sneakers will often fit in a padded flat rate) this way – but as far as a $50+ pair of nicer dress shoes, I personally don’t feel comfortable putting those in a poly mailer, I usually pack them in a USPS shoe box – even if it costs a dollar or two more. (Occasionally it is WAY more (~$5) ie: going from Mid West to California… in which case I will make an exception and pack them in an envelope – we all have our limits!) I don’t think they would get damaged in an envelope – especially if you stuff them with paper and bubble wrap securely, but I do think the box makes a better presentation. Maybe customers don’t care, and I am just anal 🙂 but that is just me…Hi 1sourcesales,
Thanks for your opinion – I appreciate your insight as an experienced seller. In this case, it was something I didn’t want back (Junky golf club covers that I got at the Goodwill Outlet for less than a buck – not something I particularly know anything about or enjoy selling.) Should I have held him more accountable? Perhaps, but I just blocked him. He only had a (5) feedback. I’ve been scammed many times with people trying to get refunds for false reasons – in this case I ALWAYS require them to return the item (and report them!) Honestly, just wasn’t in the mood last night – I think there was a high probability that his claim was valid and these covers honestly didn’t fit.Ah, sorry to hear that! What a bummer… I hope you have some good sales soon to help ease the frustration a little.
Last night I got a return request for a set of vintage golf head covers: here is what the guy said:
Return reason: Doesn’t fit(for example: clothing)
Comments: not one of these head covers fit on any one of my clubs and my clubs are standardI know I could have made him pay return shipping… and charge a 20% restocking fee… but heck, I just refunded him the $24.99 and told him to dispose of them how he saw fit. Now I can sleep easy. He was really appreciative. I don’t have to worry about negative feedback. I only wish other sellers would extend these same courtesies – especially when an item is clearly not as described. You can try to open a paypal case… I would submit some new pictures showing the damage, etc. Doesn’t hurt to try. (But don’t get your hopes up.) With my last ebay buying experiment, it was really eye-opening how so many things were described as “Excellent” “No issues” “Practically brand new!” Etc, and then came with scratches, flaws and other imperfections. No big deal, but these were not always disclosed in the photos so you are left to feel like you were deceived somewhat! Not a good feeling…
Nice to be able to come here are vent a little :0
Have a nice day!Please let us know how your call goes – completely empathize with you over a frustrating buying experience. I recently went on an ebay buying blitz (a bit of an experiment.. trying to obtain some items from ebay to resell on ebay.. needless to say I won’t be doing this again anytime in the future, lol.. what a mistake, no profit to be had and I’ll have to work really hard just to recoup my investment). I just purchased a ton of bakelite jewelry. 80% of the items are authentic – I have had two overpriced items that were CLEARLY fake plastics, misrepresented. Of course I opened up return cases – these were all non-returnable items. The first person (we are all females, lol) immediately refunded. I was satisfied. Now, the 2nd woman is arguing with me, making excuses, “I was told it was bakelite.. etc. and said to return it and she’ll inspect it, and MAYBE she will issue a refund if she deems it worthy, etc. ” so that irritated me. I don’t want to engage with her. I’m not responding at all and will call ebay to step in as soon as I can. Can only hope they will determine the case in my favor. I do feel like giving this buyer negative feedback – but I purchased this stuff on my main selling account (big no-no, I know) and hate to have negatives associated with my feedback – even if it is me the one giving them out. If I don’t win this case, I will not be very happy – the bracelet is a piece of junk, at this point it is her word against mine.. so I’ll let you know what happens. Good luck with your case – I sincerely hope you get a more understanding rep. I think ebay has begin to trend towards taking more steps to protect sellers lately – good for us sellers, but not when we are taken advantage of by another seller…
Hello everyone, I thought it was overdue time to post my numbers:
January 29-February 4, 2017
Total Items in Store: 716
Items Sold: 15
Cost of Items Sold: $18.82
Total Sales: $349.09
Highest Price Sold: $61.41 (Pair of Polo Ralph Lauren Shoes)
Average Price Sold: $23.27
Returns: 1
Money Spent on New Inventory This Week: $481.83
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Bonanza: 0Trying to clear out older low priced items and get rid of death piles of clothes… Hoping to do that soon so I can start focusing on better inventory. It’s going to take a while though. My consistent profit winners are name brand shoes. They are bread and butter items that consistently bring good profits for me.
When I first opened up a store about a year or so ago… I noticed a definite drop in my extremely consistent sales, by over 40%… (even though I was doubling my listing efforts). This drop lasted for about 2 months, and then I gradually climbed to my prior point and then surpassed prior levels and have continued steady growth ever since. It was very discouraging at the time, to say the least, and that first month I deeply regretted opening up the basic store and locking in for 12 months only to find my sales almost dip in half unexplainably! So if you find yourself in this situation, my advice is to trudge through it and just continue to list, you will break through and find yourself making even more money than previously as you continue to fill your store. I definitely feel I was “limited” in some way (Coincidence, or Intentionally?) Who knows.. but things are just fine now. Just wanted to share my experience…
Hi Everyone, Thanks a bunch for your replies.. Thought I would follow up and let you know that the Perfume Got To Hawaii just fine, first class. 🙂
It wasn’t the upgrade (or change) of shipping type that was my concern (going from Parcel to First Class) but it was the going-by-air and not claiming ORM-D status at the post office… I was worried the vial would break or leak from air pressure or something like that. Anyway, it was all just fine.
Thanks again for your help!Hi eCommerce411, None of my business really, just curious why you would use a different ship from zip? Is that in some way to drive more sales? Many times I have thought about getting a private PO Box (rather than give out my personal name and residence) but haven’t done so. I have heard about people changing their PayPal origination address to just say “United States” rather than your actual city.. (I have a friend who did this because of nosy/vindictive family members who she felt could try to sabotage her eBay business in some intentional way and wanted a higher level of anonymity.) I’ve got small kids at home and often wonder if I am too transparent with giving out my home information in case of some crazy buyer out there with way too much time on their hands. Interesting to hear everyone’s thoughts.
