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So frustrating! The weirdest part is I recently had gone through my settings. I really think that when they added Business Policies I think mine got automatically changed without me knowing…but it still doesn’t explain why all other returns came through and notified me.
Everyone needs to check their returns set up page. I think there’s something wonky going on. I just lost $87 to a buyer that didn’t like an item and the return settings automatically accepted the return, gave the buyer their refund on the item AND the $87 shipping, AND they got to keep the item!!!!!! I was never notified by email, messages, tasks, nothing. I’ve called Ebay 4 times now in 4 days and they told me that it’s not their fault, because my return settings had it set up to automatically do that for buyers. Guys I’m telling you, I would never have set my returns for something like that. That’s crazy!
On the same day I had another return that just happened to be the same exact customer complaint and that return was notified to me and I was able to work it out with the buyer.
I told them that I did not set my returns up that way and that the other return I had on the same day wasn’t automatically accepted, so how can one (which was the same reason) be any different?
The only reason I found out about the first return was because I called Ebay about what to do with the other return and the guy on the phone was like, “Which return do you want to talk about?” I then told him I didn’t know I had two, because I was only notified about one.
Here’s what I think…with the return changes they are making, there are glitches going on. Go check your settings! This definitely scares me so much so that I had the last Ebay representative make a note on my account that I was having glitches on the return settings.
Thank you SO much for the awesome advice!
Thanks everyone! I’m trying to get rid of some clothes and I’m going to try this option out. Not a free version, but a buy one get one 25% kind of deal.
01/15/2018 at 12:54 pm in reply to: Scavenger Life Episode 343: Our Business = Little Things Every Day #30502Great podcast and commenting on the television props…Ryanne’s right, a lot of shows have auctions. The show Turn had a huge one last year in Virginia. I wish I could’ve gone to it, but wasn’t able to.
That’s exactly what I was afraid of and somehow she’d end up giving me a negative. SO glad it was canceled! Whew!
It was seriously the strangest messages. I called Ebay and they said, “we are aware of some buyers that consistently cause problems.” So I’m thinking that buyer has a history.
That’s right, I didn’t even think of the fact that I could’ve had automatic acceptance on!
I honestly was like, um huh?
For anyone who really is interested in doing Amazon Merch, sign up now. I’ve been waiting since the Spring and I know others that have been waiting to get approved for over 14 months now. Others say it only took them about 6 weeks. Who knows how long it will take!
Local news is so brutal! Nooooo thank you. My fiance started off in local news and he said never again. He’s full time now with the production company versus me who’s freelance. I want to stay freelance, I enjoy the freedom. It’s a great scenario that I want to see stay around. I just need to get my listing count higher, then it’s on.
And I’m off to the post office! Thanks again for all the advice, you two really help a ton of folks. I’ll stay in touch here on the forum and hopefully get Nate (my partner) to join in one day.
Hah! Yeah, it’s a complicated and strange business. It has it’s perks, but it changes SO much that reselling is really what I’m ready to put a lot of energy in. It’s so reliable ironically. I just need to get a lot more listings done.
We thought it was so cool that you guys worked in production too.
No I work for a production company. I work on mainly commercials, corporate videos, and such. My fiance is a DP for the same production company.
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