[T-Satt]

Can you send a link to where you received this? I can’t find this on the Announcements page. I would like to see the “Update” button for what items are in EGD and which are not.

[T-Satt]

Yeah, dispute resolution is my only concern. We “lost” with a credit card dispute through PayPal recently. Not sure how, but we received the item and had refunded already…

[T-Satt]

My advice would be to understand your numbers and be able to forecast. There is a wide spectrum of numbers on eBay, even on this forum.

Know your Sell Thru Rate, know your Average Selling Price, know your seasonality for what you sell.

Some sellers are Fast Burners (higher STR, lower ASP), so they get money returned fast, don’t need as much inventory space, but need to constantly feed the beast. For us, I have many items on this side (shirts, pants, etc.)

Some sellers are High Rewarders (lower STR, Higher ASP), so they get more money for their (listing) time, but require more inventory space, more shopping time, and sales are less consistent. J&R are a good key on this side, and that is me on suits and Veronica on Christmas items.

Knowing how you fall in this spectrum is useful to knowing how much time, capital, inventory space, and work required to get the profits you require.

[T-Satt]

Thanks for the heads up on this. We have only three “late” shipments, all due to the delivery being outside of eBay’s estimate. All were handled on our side within the guidelines.

I will contact eBay later and ask what these “late” shipments mean when we did our side. My guess will be that they will say that we are well within the guidelines (3 of 848 for a 0.35% rate, and the metric is 3%), but I figure it is worth the ask…

[T-Satt]

Retro: I am laughing at the visual of ordering UNsweetened tea in the south…That is classic!

I can imagine the awkward pause and stares if you do that in a restaurant… It would be like dogs hearing an unusual sound…they hear you…they just don’t understand…

[T-Satt]

We are somewhat similar in our process. For clothing, all shirts and pants are folded and put into clear poly bags with the SKU number on it. I love using metal file drawers to store them. Legal width drawers and in a 9×12 poly, I can get two rows side by side. I do segregate by type (so that if something is mislabeled or put in the wrong drawer, I don’t have to search through ALL drawers, only drawers of the same type): Short Sleeve, Casual, Dress, Western, Outdoor, Sweater, Pants, Jeans, Cycling, T-Shirts, Fishing.

Suits and Sport Coats are now being put into 14×16 Poly Bags, into a locking lid bin, and taken to our outside warehouse. Bins are labeled SUIT1, SUIT2, and when they are taken to the warehouse, I put -WH on the SKU.

Veronica has her racks labeled, no bins, and when it is boxed and taken to the warehouse, we put WH1, WH2 to designate which rack it is on.

We only label the rack, not the shelf, so that when we need to reorganize the rack, we don’t have to change the location in eBay. If I label down too narrow, I have to do too much changing when a rack gets reorganized.

Any inventory system is only as good as accurate it is between system and floor. Find the system that fits your style, provides some flexibility, and you find items quickly.

[T-Satt]

Yeah, we only had to do it the one time. We noticed the glitch when items that we had already packed and shipped were suddenly showing on our eBay “Awaiting Shipment” and on “Orders” in Shippo. So if you see that, contact eBay and let them know that they lost your tracking number and then manually enter it.

[T-Satt]

I have only been to Pittsburgh once…sounded like this…

[T-Satt]

Dialect is such an interesting rabbit hole. For me, any brown, sugar, carbonated drink was a coke, but for my wife (and our boys), it is a Pop.

Kitty-corner or Katty-corner?

Tea… there is no sweet tea in the South…that is just Tea.

[T-Satt]

If the immediate payment is on, I believe the buyer can add the items to their cart and request an invoice.

Other options are to have them pay in full and refund, or to make them an offer .01 less, then when they accept, send a combined invoice.

[T-Satt]

Brian B: Yes, you can tell the buyer to purchase (but not pay) for the items. Then you can send a combined invoice.

[T-Satt]

Beware of the data there…it has issues.

I called eBay on our dashboard last week, and it is still having issues. One of which that ticks me off is that it only considers shipments that “might” be eligible for EGD to be part of the metric.

I will start a separate thread that has the messages back and forth on this issue…

[T-Satt]

Your tracking should be automatically added after you purchase the label. I would add it manually for now but make sure it doesn’t continue.

[T-Satt]

Week of 1/28-2/03
Total Items in Store: 1,793 (Up 31% YOY)
Number of Items Listed: 98
Number of Items Sold: 56 (Up 17% YOY)
(Includes 0 Etsy, 0 Bonanza, 0 TrueGether)
Weekly STR: 13% (Down 2% YOY)

Total Product Sales: $1,474 (Up 40% YOY)
Cost of Items Sold: $286
Highest Item Sold: $100 – Tuscan Fine English Bone China Teapot Set
Competition: Highest Priced Sale: Veronica wins the week and Troy leads the year in the lead 3-2.

eBay Clothing
# Listed: 1,079
# Sold: 37
STR: 15%
ASP: $25.09

eBay Shoes
# Listed: 105
# Sold: 6
STR: 24%
ASP: $34.02

eBay Hard Goods
# Listed: 609
# Sold: 13
STR: 9%
ASP: $26.27

Etsy Hard Goods
# Listed: 133
# Sold: 0
STR: 0%
ASP: $0.0

January 2018
Number of Items Listed: 413 (Forecast: 600)
Number of Items Sold: 281 (Forecast: 283)

January Sales Breakdown:
eBay – 273
Etsy – 3
Bonanza – 3
TrueGether – 2

Monthly STR: 16% (Forecast: 17%)
Monthly ASP: $27.70 (Forecast: $23.28)
Total Sales: $10,024 (Forecast: $8,571) – Increase of 86% YOY

Sales still a little sluggish for a second week. Still better than last year when you look at the Year Over Year comparisons, but sluggish. Hard Goods STR is down for a second week, which I’m thinking has a lot to do with the error on FedEx SmartPost.

On that note, eBay called me back (my rep is AWESOME) to let me know the status of the SP issue. Still not fixed, and she is pushing it with them, but no date yet from them as to when they will have it fixed. So she recommended to keep FedEx SmartPost OFF of our listings until further notice, which is where we are.

GSP is up and running for us now, and we have had two sales this week through GSP, so that error is past us.

We continue to work to get our listing numbers up. We have delayed our hiring of someone for a few months. We are enjoying the Empty Nester life, so right now we don’t want someone else here!

[T-Satt]

You KILLED this week steven s! Well done!

[Author]

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