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So guess what?!
Buyer was refunded according to Ebay AND items were delivered after all! I got a message from global shipping and tracking shows that items were delivered. So crazy!
I don’t know if they just delivered the half of the order that was ok or all of it.
So nuts!
Antique Frog, I think this is par for the course with Ebay. I love selling on Ebay for many reasons but I also recognize they are a patchwork operation that is not fully coordinated internally nor with their partners.
Antique Frog — understood and thank you!
I am still not sure what Ebay does with the items that don’t get shipped. Basically Ebay “purchased” the item by refunding the buyer and not dinging the seller; so technically it is now theirs. Where does it go? Interesting business model…
Seller 8ten1944 is selling a all kinds of different items, not just golf stuff. I saw many “vitamins” and diet pills as well. He has 28K items and I can see by the photos that they are not all the same camera and location so the photos are lifted in my opinion.
My jerry cans were about $50 each. I did not do anything to the cans, I sold them as is as found with description of what they were based on what I saw embossed (not painted) on the cans.
My buyer was from Japan. He tried to purchase a military manual as well with the jerry cans and the military manual was not approved for international shipping and it was blocked from purchase.
So my question is if that is the case, then why did the jerry cans not receive the same message if indeed they were not approved for international shipping?
Temudgin, your reply provided some key words that helped me find the thread below. It kind of answers my original question.
The outpoint is that Global Shipping should block any items that cannot be shipped international BEFORE the purchase is made. Ebay DID do that with one of my items (a military manual). They blocked the buyer from making the purchase. But they did NOT block the Jerry Cans and later said they (or Pitney Bowes, I guess) would not ship them.
I see what you mean about 8ten1944, all his photos have inconsistent backgrounds so it makes sense that he takes photos off other people’s listings. So weird!
How would he get those Ebay items, I wonder? Does Ebay sell them to him for pennies or is he an Ebay employee that just sells for Ebay to recoup their losses?
Retro Treasures: yes, I am prepared to lose this one if that is the way it goes. Not pleasant but I did all I could to salvage this case and it is time to just move on. It does seem unfair that a buyer can claim just about anything and get away with it.
It does feel good to talk to you since I have been dealing with this for several weeks now.
I have NEVER had a bad buyer like this before. Everyone else has been great and we do everything we can to fully describe things and make sure the buyer knows what they are getting.
I will let you know how it comes out. It can take 30 days or more for them to make a decision.
I gave PayPal all the evidence of when the item arrived, how long she had it before she gave a 5 star review (8 days), etc. PayPal says they will fight on my behalf and I assume their own behalf since they get charged 150.00 if it goes in the buyer’s favor.
I would definitely feel vindicated if they rule in my favor.
She claimed a defect which she called a manufacturing flaw on Ebay but then changed it to a chip on PayPal — this is after saying on Ebay review that the item is flawless and as described.
What she found is a dot right under the rim and still touching the rim that is likely from the paint that was used to paint the rim of the cup.
This is a vintage item, I assume the rim is hand painted.
Not sure about seller protection: Ebay is not involved anymore and Paypal has their hands tied right now since the buyer’s credit card company took the money from Paypal (in other words from my account).
PayPal customer service said it can go either way (for me or the buyer), they have seen it go both ways in this situation.
I just wonder if the Credit Card Company would be more buyer friendly since it is the buyer that make the money for them by using their company. It would not shock me if this buyer cancelled her CC if she did not like the results and I assume the CC company would take that into consideration.
