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I had a few items sell to prop departments in the last couple of weeks as well. One was a 1940’s 8mm film projector. The buyer wanted to make sure it worked because it needed to actually run for his production..something in Florida. He was in a big hurry too. Paid $60 in shipping fees.
The other prop story was an incredibly tacky coffee maker to True Detective. It’s this hideous hunk of poop brown molded plastic made to look like kitchy, old timey barnwood. Sounds like the third season of True Detective is set in the 70’s.I ran into this problem a few months back. eBay’s policy is it’s the seller’s responsibility to deal with USPS if it doesn’t make it to KY safely. If it’s damaged after that, the buyer has to deal with the carrier in their country. According to my buyer it wasn’t a very easy process, but eBay made it clear that it wasn’t my responsibility to fix the problem.
Everyone should try out Amazon FBA if only to gain a new appreciation for eBay.
Who the heck was asking for 10 offers?! Not sellers for sure. And not the type of buyers I want to deal with.
Two years ago I lucked into buying two Zebra 2844’s and a Dymo 4XL. Tried all three out and discovered the print quality of the Dymo was significantly better than either Zebra. Prior to these I used adhesive printer paper and a laser printer. After using the Dymo for 2 years I’d never want to go back. It’s much faster, the off-brand sticker labels work great and are dirt cheap, and it looks professional.
Now if I could only figure out how to make it print out a label for Bonanza or Fedex.
Thanks Ryanne. I think I found it. Do you use the app that installs into eBay?
I used to ship them in poly envelopes with a couple of air pillows in the middle to help them keep their shape, but I had a complaint or two. Now I drop them in a thin plastic bag and use the eBay 8x6x4 box. Most hats ship 1st class well under the 9oz mark. And customers are happy.
In my mind as long as it’s signature confirmation it could have “WADS OF HUNDRED DOLLAR BILLS” printed on the box and it would make no difference. If the buyer has to sign for it, it’s going to get there.
I’d go USPS Priority, insured for $500, plus signature confirmation. That way it won’t be sitting on your buyer’s front porch asking to be stolen. Might be minor inconvenience for your buyers but getting it stolen is more than inconvenient.
That’s really good advice, Retro. I read it twice just so it would sink into my own head.
When I hit a slow or ugly patch I try to double down on listing, especially items I know will sell quickly for a good profit. Nothing like that “Cha-ching” sound on chase away yesterday’s blues!
Agree with pythonesk. Lower volume sellers can lose their TRS status with just three or four issues. A misplaced piece of inventory or two, play your hand wrong by contesting a refund. Bam! You’re in eBay purgatory! Quite frankly, I would HELP a seller avoid the defect as long as I get a quick refund and an apology.
I typically have 3-4 dozen shoes listed at any given time so this is a frequent request. I usually comply. It results in a sale about 25% of the time. I always add the word “approximately” and I usually give the outsole measurement as well. So far it’s never resulted in a NAD return.
