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This is a tough one. Did the buyer break the zipper, or was the zipper already in weak condition when she received the item?
I know I would be upset if I got an item that couldn’t handle me wearing it for the first time. But then again, is it your fault if she was too big for the dress to begun with?
Now you need decide how much time you want to put into this issue.
If you want to spend time, then first call eBay.
Always call eBay when an issue arises. Professionally and calmly explain the problem. See what they say. In this case, they’ll probably ask you to reach out to the buyer to resolve the issue. Often the buyer will admit they made a mistake. Make sure you’re emails to the buyer are short and simple. Don;t let it get personal or accusatory. If the buyer is unreasonable, then you can call back and show you made a good faith effort. An empowered customer rep might side with you.If you don’t want to spend anytime on this, offer a partial refund. Or just accept the return. Or just give a full refund and forget it. Sleep well at night knowing you run a good business.
Grumpy buyers happen. It’s your choice how much brain space you want them to rent in your head.
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This reply was modified 9 years, 10 months ago by
Jay. Reason: returns, grumpy customers
11/07/2016 at 8:16 pm in reply to: Scavenger Life Episode 283: Running Our Businesses Without A Safety Net #5259My apologies. I misread.
I’ve never been able to find a way to see the number of newly listed items other than manually counting.Ryanne’s correct. You’ve done your side of the deal. It’s up to the buyer to now pick up the item. You don’t have to do anything.
I just added this to this list. We’ll see if the “edit” feature can stay on the page longer.
11/07/2016 at 6:37 pm in reply to: Scavenger Life Episode 283: Running Our Businesses Without A Safety Net #5238Your computer being hacked and Paypal money being sucked out if our nightmare. It is very very very good to hear that Paypal made you whole without much issue.
Do you know how they got into your computer?
11/07/2016 at 6:35 pm in reply to: Scavenger Life Episode 283: Running Our Businesses Without A Safety Net #5237These are good questions. And good questions for your tax accountant. It all depends on how you have your business set up and pay taxes.
It’s also just a numbers game. If you pay someone even $15/hr (with all the tax stuff), how much can they list for you per hour? How much extra profit do you make? how much freedom does this buy you?
11/07/2016 at 6:32 pm in reply to: Scavenger Life Episode 283: Running Our Businesses Without A Safety Net #5236The fact that you’re average nine items sold each day is amazing!
Is there a way to raise your prices so you can sell less and still make good money? or is your business model all about selling clothes for average of $25?If you hire someone, you want to first make sure it can be someone you trust. A scammer will always scam.
But you can also invest in software like https://www.sixbitsoftware.com/.
It allows people access to list on your account without the ability to do anything else.11/07/2016 at 6:25 pm in reply to: Scavenger Life Episode 283: Running Our Businesses Without A Safety Net #5235On your Seller Hub, click on “All Orders” and set to “current week”.
Then scroll down to the bottom of page to see the total amount of items sold and profit.Yes, many of us have been using our store vouchers for free eBay shipping supplies the last couple quarters.
Those photos worked. Seems imgur.com is the way to go for photo hosting.
You did find some weird stuff. Looking forward to hearing if it all sells.
That makes sense. I can “delete” posts because I’m the admin.
And yes, the “edit” feature exists for you for just ten minutes. It’s for any unintended errors.
It’d be weird if we could have a whole conversation and then you go back and edit your part to make the whole thing confusing.
What is your experience with auctions? Do most items sell the first go around? I assume you’re using the free auctions that eBay gives you?
Welcome Beverly. Glad you’ve made it to the other side. I know programming is very well paid, but at least now you have less stress. Having a partner join you can make listing much more efficient.
California is for sure an awesome place, but remember that it’s much more expensive. Make sure you end up somewhere that fits your new Scavenger style. The less you spend each month means the less you have to work.
I’d love to hear how that experiment goes. My feeling is you may get more calls for house clean outs (which actually exists as a business).
Grandpa dies and the kids want to sell the house. They want it all cleaned out, but only after they’ve taken what they want. Could be some valuable stuff left over, but you also have to take stuff to the dump. Good news that this is a service people pay for. Bad news is grandpa could have been a gross hoarder.
So what do you think is the proper procedure to post an image?
Just use the “img” button?I’m glad you made it over.I know the blog was a little clunkier to participate.
I can attest to Brad’s camera skills. Ask him questions! -
This reply was modified 9 years, 10 months ago by
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