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I ordered a couple of new books that I think were probably some of these scammer accounts. They had some feedback, not a whole bunch, and the books were quite a bit cheaper than Amazon. Books never arrived, seller wouldn’t respond and I had to file an A to Z to get a refund. Maybe this explains the big seller fee increase this year at Amazon?
Glad to see it’s not just me who has issues with certain colors when taking photos. I do like and use the color adjustments quite a bit too but sometimes I can’t quite match the color of the item to the photo.
I would describe them as ceramic tea mugs/cups since they don’t have handles.
Yes, you can upload tracking info from Stamps to Ebay, Amazon & PayPal. Stamps downloads your orders, you enter in the weight and how you want it shipped, print the label and they upload the tracking for you. Since I sell on many different platforms besides Ebay, Stamps works really well for me.
There is not free tracking on first class, but it is available for a small fee. I use it just about everyday to ship out small items. I use stamps.com and the cost there for first class with tracking is:
1 oz – 4 oz = $2.61
5 oz – 8 oz = $2.77I had a similar situation except I was the buyer. USPS showed it out for delivery but not delivered. It was a first class International package. I went to the post office 3 different times looking for the package. They could not locate the package. Ebay and seller both told me I had to deal with the post office about it. I ended up filing a claim with USPS by calling the 800 number, which is no fun but they are not as bad as Ebay’s off shore customer service. At first the USPS rep told me since it was not insured I couldn’t file a claim, but I insisted that I should be able to since they had obviously lost it. She filed the claim and miracles of miracles they found the package the next morning at my local post office. They called and asked me if I wanted it delivered or if I wanted to pick it up. I opted to pick it up there! lol
I didn’t realize the Lovejoy series was about an antique dealer. I’ll have to give them a try!
The return was automatically accepted. Since he was in Canada, he couldn’t print out a return label. I explained to the buyer he needed to mail the package himself since it was an International transaction. I told him I’d pay him for the postage too. He refused to do it. I talked to multiple people at Ebay and all said I needed to provide him with a prepaid label. I talked to Canadian Post (very nice lady) and she said it was impossible. She said he would need to go to the post office and mail it since it was an International package. He refused. Customer service at Ebay sided with him. Said it didn’t matter if it couldn’t be done, if I couldn’t get him a prepaid label then my buyer did not have to return the item. It was like I was in an alternative world where logic made no sense. I was so frustrated. I pleaded with them to transfer me to a US based representative, because the overseas reps had no idea how the postal system works over here. They wouldn’t do it. It was an awful experience.
But if they are International (as in my case) they cannot print a label through the Hassle Free Returns system. He also sells on Ebay and I think he figured out this loophole and exploited it.
Nope that is not true, at least it wasn’t in my case. The buyer refused to return the item. Insisted that I needed to furnish a prepaid label to send it back. I’m in the USA & he’s in Canada. I could not find a way to do it. I asked him to mail it back it back to me and I would reimburse him for the postage. He refused to do it and Ebay backed him up. Ebay said since he claimed the item was NAD I had to furnish prepaid postage for him to ship it back. (He lives in one of the neighborhoods that Martin (Things I find in the garbage) cherry picks from. I was tempted to ask him to pick up the item for me just so my buyer couldn’t keep it free of charge.) I spent hours on the phone with Ebay on this case. I got a different answer every time I spoke to someone. It was one of most frustrating experiences I have dealt with in quite a while.
Yes, the buyer can lie and Ebay will back them up. It is very frustrating trying to deal with Ebay customer serivce. I had a buyer in Canada who was awful to deal with. He ended getting to keep the item and I had to refund him, according to Ebay. I was not happy (quite angry) but had to keep reminding myself about shrinkage costs. Also, this case is my motivation to get the size of my store up to move up to an anchor store so I can get access to US based Ebay customer service.
