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I don’t print invoices and never had a complaint. Occasionally, I do have a customer specifically request one, but other than that, I think it’s unnecessary.
Some advice after briefly looking at your store:
1. Crop your photos (and get better backgrounds/lighting, as others have noted).
2. You can abbreviate “vintage” as “vtg.” This saves space to get more keywords.
3. Drop best offer unless it’s an item you can’t find any comps on.
I’m sure some disagree, but I rarely use best offer and I still make tons of sales. In the US, people are not used to negotiating and are not comfortable with it.
Furniture stores and car dealers negotiate deals all the time, but they don’t explicitly say “or best offer.” You have to ask for a deal. A lot of people don’t even think about it or are too timid. The same is true on eBay. I still make negotiated deals with people who ask, but most don’t, and those people happily pay full price. Set a fair price and wait. Don’t worry, even without the best offer feature turned on, you’ll still get lots of offers.
You can also send out offers, which seems to work better at creating a sense of urgency, since the shopper knows that others could beat them to the deal.
Also, best offer adds the possibility of a buyer purchasing the item, then not paying. Buy it now makes them pay immediately and reduces stress.
Anyway, you’re off to a good start. Keep putting in the work and you will reap the rewards.
I’ve sold an inordinate number of water filters lately. Older filters that had been sitting in my storage for a very long time. Otherwise, just been selling random, low priced stuff, mainly.
So far, the last couple months have been great in terms of sales. Even this week has been very strong. I sell mostly obscure vintage items and old electronics. My store is more predicated on getting a few large sales rather than doing a ton of volume, so I’m hoping that the big spenders are still willing to buy even in uncertain times. Still, I’ve saved a large emergency fund and have a part time job that provides benefits, so I should be okay for quite a while.
I’ve been using Truegether for a few years and usually averaged 5 sales a month, until August least year. Have sold nothing on the site since then. I think it’s basically dead.
You will need to send the buyer a feedback revision request. Buyers cannot initiate a change of feedback (someone correct my if I’m wrong).
“I am so dissatisfied that I … threw the item in the trash … gave it away to a person I don’t know … took a hammer to it… threw it into an active volcano… But I still demand a full refund (plus damages for pain and suffering)!!!”
Well, the eBay rep was wrong. I had relisted the hair dryer under the category Collectibles ⏩ 1980s. It just got pulled again for the same reason.
I called up ebay and had probably the best customer service experience in my years of selling online (it was a US rep). Even she seemed a bit confused by why it was pulled and she did some research. My specific hair dryer model was not recalled, but in 2011, the CPSC said all hair dryers need to have the little auto-shutoff submersion switch on them for safety reasons. The eBay bot goes through and removes all dryers it somehow determines were manufactured before 2011. She said if I put it in a collectibles category, rather than the hair dryer category, I can safely relist it.
Also, eBay did not put any restrictions on my account. It was just a (very confusingly worded) warning message. “Listings that don’t follow this policy in the future will be ended. In addition, there will be a temporary 3-day restriction placed on your account, and your other listings will be hidden from search during this period.”
So anyway, if anyone is listing a vintage hair dryer in the future, do not put in the Hair Dryer category. List it in a collectible category.
It’s a Windmere Curly Top hair dryer. Don’t think I’ve had any violations recently, but hard to remember for sure. I guess it technically isn’t a suspension, but rather a restriction (removing me from search). I have 1800 items for sale and have been selling on eBay since 2013. 100% feedback and top rated seller.
I would look for video games. Japan is home to Nintendo, Sony, Sega, and many other game companies. Lots of games released in that country never made it to the US. Should be cheaper to buy the games locally than it it to import them, leaving you some room for profit. Of course, you’ll need to research which games to buy.
I tried unsuccessfully to drop off a USPS Priority Mail box with a FedEx label on it to my local FedEx Office location the other day.
They stopped me and said I couldn’t use that box to ship FedEx and acted like I was trying to commit a felony. They said the truck wouldn’t take any boxes that were in USPS Priority Mail packaging because the USPS boxes are government property.
I leave autofeedback any time someone purchases an item from me. Saves time and it seems many people consider feedback as an exchange and will not leave positive feedback for me until I do so for them.
I did once have eBay remove a “false positive” feedback someone had left for me after I bought and later returned an item. If a person is not also a seller, though, I doubt most buyers are going to notice a false positive or at take the time to have it removed.
For one thing, what was your return policy on this item?
I’ve had at least a couple instances where someone opened a return on a For Parts or Repair listing. On one, I had forgot to turn off returns on that item. eBay customer service said I did have to accept the return, but the buyer would have to pay return shipping, despite the claim it was broken. Another time, I did not accept returns on that item, and eBay closed out the INAD return because I had described it as Parts or Repair.
If you are dealing with the international eBay reps, you just have to be non-emotional and very, very clear and concise on why you are contesting the INAD.
