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I agree that parting it out is probably your best bet. Most people aren’t going to want to pay for shipping an old monitor, even if they want the computer and keyboard.
Well, as I suspected, the buyer opened a case. He entirely skipped any attempt at resolution with eBay and instead went straight to PayPal. He filed a case of “Item not as described – Missing items.”
We’ve sent some messages back and forth. The guy even had the gall to call me a scammer. Anyway, I’m basing my defense basically on the fact that this was clearly sent to an international freight forwarding company, which I proved with a link to the company’s website showing that is their address. The guy filing the claim also has a different name than the one that I shipped to. I talked to PayPal, and they confirmed the buyer is located in Korea. He is claiming he lives in the US and had the package delivered to his work address.
It’s been about a week and he keeps sending messages via the resolution center in PayPal, but so far he has not escalated the claim. It will close after 20 days automatically if he neither of us escalates it. Maybe he’s just trying to intimidate me into capitulating without a fight. I don’t know. I think I have a good case, but I realize these things are always heavily weighted in favor of the buyer. I sent a final message a few minutes ago, but now I’m going dark and going to see what happens from here.
I had a similar experience. The buyer opened a return case outside the return period. Whatever you do, DO NOT PRESS THE DECLINE RETURN BUTTON. I made that mistake and immediately the buyer left negative feedback, which I could not get removed. The rep told me as follows for future instances: You need to call eBay and ask them to close out the return because it is outside the return window. The buyer then will not be allowed to leave any feedback. Sounds like you had a bad eBay rep on the first call. Try again and gently tell them you want this return closed out because it is outside the 30 day window.
Hope that helps.
I for one have never searched someone’s ebay store using the categories they created. In fact, I don’t even think I’ve ever searched a specific eBay category for all the listings that show up. I imagine most people search ebay like they would on Google, just by entering the key search terms.
In my store, I don’t bother with store categories. It seems like a waste of time. Does anyone feel that the store categories are helpful?
The item was purchased by an individual (with a REF# after the name), but the address is for the freight forwarding company. So the person who contacted me is the actual “buyer,” although further research indicates he is the CEO of the company that does the freight forwarding.
I’ve had no problem with freight forwarding companies in the past, but my alarm bells started going off when I saw all the online threads describing very similar eBay scam situations. I don’t normally jump to call a company a scammer, but I think it looks likely in this situation. I could post the name of the company so others could research it and/or be aware if they see it on an order, but I wasn’t sure if that was okay on these threads or not.
Anyway, I doubt they want to keep the camera only. It looks like they normally bully sellers with the specter of negative feedback and then get a partial or full refund. I guess I’ll have to wait and see what they demand.
I’ll probably call their bluff and tell them to return the item. It was only in a padded flat rate, so I’d be willing to eat that cost just to see if they will actually return the charger, box, and cords. I have 99% positive feedback, so I suppose I can eat a negative, too, and maybe fight to have it removed.
If the shoes fit in a padded flat rate envelope, I always ship that method. Haven’t had a problem thus far. For nicer shoes such as those you linked to, I put one shoe in a plastic bag before putting it into the envelope to prevent the shoes from scuffing each other.
Never had a problem shipping perfume first class. Just make sure to bubble wrap it and seal it in a bag to prevent leakage.
This photo is further proof in my argument that all artists should either learn to sign legibly or sign and then print their name underneath. 99.9% of artists will never be famous enough that people will recognize those squiggly lines they call a signature. If you don’t sign your work legibly, you are condemning your art to anonymity for the ages.
I’ll second the nomination for Adobe Lightroom. It is fairly simple to use, has great features, and is really reliable. I’ve never found a free program that can hold a candle to it. In my estimation, at $10 a month, it pays for itself due to increased productivity and potentially increased sales. Plus, you get access to Photoshop, which is also an amazing program if you know how to use it.
I’ve sold a number of Betamax VCRS. Other than the tape type used, they are really no different than VHS VCRs. You’ll just need a tape to test it. Play. Rewind. Fast Forward.
If you do go on eBay to buy a tester tape, I’d recommend getting 2 or 3 in a lot. That way if a VCR eats one of the tapes, you’ll still have another for the next time you find a Betamax.
Considering the age of the machines, they are typically pretty reliable. Unlike latter day VHS VCRs, the typical Betamax player is built like a tank. They usually retailed for over $1000s back in the 1980s, so they were designed to last.
I received this message from a potential customer today about a package of 36 vintage (made in USA) Berol colored pencils. I have them listed for $80.
“why are they so high.. can get 50 crayola for 7 dollars.. i would like to put them to use but not for super high price.. if you are selling them as antique i understand.. someone might collect pencils.. otherwise. can you sell them for 6 total.. these are most likely low end pencils but i would like to try them. been trying all the lower end ones i can get”
Granted, my price is pretty high, but I’m always amused by people who try to convince me to sell an item at less than 10% of my asking price.
I’ve had a buyer mistakenly write a positive feedback when he obviously meant to give me a negative. It was a long, angry complaint that cut off mid sentence once he hit the word limit. I wonder how many paragraphs he typed, oblivious that his rant would never be seen?
I try to be creative in the auto feedback I leave for buyers, but sometimes it leads to confusion.
“Thank you, but your princess is in another castle.”
Someone who had never played Mario Bros sent me a frantic message after that one. They thought that feedback meant I was going to send the item to a different address than the one they provided.
Quick word of advice: If it is past the return period, DO NOT decline the return. Call eBay and ask to have the return closed out. This way it blocks any feedback from the buyer. I learned the hard way. I declined a return request that was past the 30 day limit and the buyer immediately left negative feedback. Ebay has repeatedly refused to remove it.
