Forum Replies Created
-
AuthorPosts
-
@Temudgin: Similar here, only the one downside to PFR, Flat Rate, or Regional Rate shipping is that Priority Returns are all based on weight. So while a PFR costs $7.33 to ship, the return will be $8-$9 depending on weight and distance.
Just a heads up for those that didn’t know that…
@SoCalJoe: Thanks for the tip! I will have to do that next time!
@GreenDragon: I think for us it is over 6lbs on Hard Goods. All Clothing and Shoes have free returns (fit matters here, and if we want a global reach, we accept the limitation that the buyer can’t try the item on, no matter how many measurements we provide).
@BCFO: I think if they take this away, they will have to add something else in for comfort, validation, and outlet.
Part of the reason this is here is to show reputation so that buyers feel comfortable purchasing from that seller. Amazon does this at the item level with reviews, as it is assumed that the seller doesn’t matter as much as the item in their case (new items). With used items, reputation will have to be on the seller that the item is what we say it is.
Plus, letting the customer have their say gives them an outlet if they are unhappy.
We haven’t seen this at all. We did this yesterday and it went through just fine.
Not sure what I can say to help…
We still have free returns on clothing, and yes we did see an increase in returns, but with our increase in sales, it isn’t an issue.
We don’t have free returns on large, costly shipping items.
We did have one buyer in the last week that had this issue. She almost cancelled the sale, but we went old school and she sent a USPS money order and we shipped the item out.
For $38, we took the chance, plus we had the bank look and authenticate it as much as possible.
@AtomicStar: I get you, as we are recovering perfectionists. We would be 99.9%…and that 1 negative would annoy us.
Now…we don’t care. We look and see if there was anything to learn to improve our business. If so, we are now better, and can improve going forward. If not…we don’t worry about it.
We have gotten to the place that their unhappiness doesn’t have to affect our happiness. Our empathy and helpfulness has a boundary.
After that, we realize the problem is them…not us…
05/01/2019 at 3:44 pm in reply to: Well… full-time it is! My eBay Journey goes full throttle. New Journal #61060Great story. Looking forward to seeing how it goes.
Good luck, and remember to reach out to us if you have questions or fears. We are all here to help you succeed!
@ Retro: For me, I like looking at the week this year compared to the same week last year. Doesn’t give a full story, but it starts. Plus, the way that I have them lined up, you can see the trend for the past 4 or 8 or 13 weeks if you want.
I don’t compare a week to a prior year average week though, because the prior year average has a summer dip and a great Q4 baked into the average.
By comparing the weeks to that same week in the past year, that removes seasonality.
Doubly: If you did this with your numbers, they may provide more info…(unless that $1,673 was the same week last year. If so, I’m betting that you had a one-off sale or just an out of trend week.)
@Retro: Amen!
I have a saying. You have heard “You can take a horse to water but you can’t make them drink”.
I say that I’ll take the horse to water. I’ll even put their head IN the water. But I refuse to go to the other side to suck it in…. 🙂
Don’t do things for your kids that they can do for themselves. Show them how. Give them encouragement. But then stop. If they don’t want to do it, they don’t get it. Soon they learn that rewards come from effort.
You only get rights when you shoulder responsibility.
@Doubly: “But I had to learn to find discipline on a day to day basis”
Very much needed, but it has benefits. Discipline = Freedom
@So Cal Joe: Amen brother.
I always told my players I coached that I expect 2 things every practice/game: Attitude and Effort. I can’t provide those things. That is only from within them. But if they are going to improve and receive the coaching that they need, they have to provide the Attitude and the Effort.
When I get with adults, if they don’t provide those two items, I slowly pull back the time that I will spend with them. If they don’t want to put in the work to get a goal accomplished, why should I spend the time teaching them? Better for them to pursue what they really DO want and find someone that will help them with that.
But for those that come to me with Attitude and Effort? I will put forth all I have to help them succeed.
@Jay: As Nietzsche says: “If you have a why you can bear almost any how”
That is how families do full time + kids + ebay. Most likely, the kids and family are the why. And parents will do just about anything for their kids.
Personally, I take my responsibility for my family very seriously. I know Veronica does as well. When we have to do things for the kids (or for the other spouse), we work our tails off. When we work for just ourselves, the motivation is low. That family responsibility is meaningful, and a meaningful goal is key.
Be Responsible
Seek Discomfort
Pursue Meaningful Goals -
AuthorPosts