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yep we eat zucchini bread, we just make it using almond or coconut flour. yum!
where is the sync tool? on ebay or etsy or 3rd party?
same
yes they are in the shipping policies, which i think makes sense, but you make a good point.
just to reiterate what DID change as we mentioned in the last couple podcasts–
ebay won’t protect you from abuses of INAD cases
UNLESS
you offer Free Returns, then we think they might (hopefully they will).that’s a huge change to return policies imho.
i loved the book and i love atwood. so i need to go watch…
+1!
“Sounds like eBay wants opened cases to be a last resort, when we can’t work out a return with the buyer. But it sounds like the advice here is to ignore requests for returns, and always make the buyer get eBay involved through a case.”
why does ebay have a hassle free returns platform if they want us to work out all returns directly through messages only? i’ve never heard that. sure you can talk to your buyers about returns, but the official process is for them to open a return case to get a label. that’s what HASSLE FREE returns was supposed to be.
in regards to INAD cases through Hassle Free Returns and reps saying they won’t get involved, that has been my experience on my last 2 calls when i asked:
–buyer opens return case, says Item Not Described, but in the notes explains “didn’t want this item”
–ok, buyer’s remorse, but claims INAD, so they are not required to pay return shipping label.
–i call to appeal, CS reps say i have to accept the return because THEY NO LONGER GET INVOLVED WITH INAD CASES.
–so i accept the return, get the item, then call to appeal and hope i get my return shipping refunded.also, if they did open a case through ebay, it’s a GSP damaged item and ebay should cover it.
not sure what happens if they open a case through PayPal, would paypal make them return it for a refund? not sure.why are reps saying “we no longer get invovled with INAD cases” then? i’ve called twice and had them say that to me.
maybe you can save us from listening to it and sum it up?
having the same issue with offerup and letgo, people want you to deliver to them! honestly that never happened on CL for us. so weird to me.
05/16/2018 at 3:26 pm in reply to: Pretty sure the item didn't look like this when I shipped it… #40101although ebay should back you if you think they were returned damaged. but honestly i can’t remember the last time i fought a return for that reason, so not sure how they’ll decide.
anyone asking to see an item worn in a very specific way is most certainly a fetish-ist. we just ignore.
wish i could find it again, but i’m sure you’ve all seen this one before:
photo of item on top of a dirty, cluttered dryer or washing machine in the dark! -
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