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hey we just got a caller call in (and will play it next week), but they said they had a similar problem with someone returning something damaged and the person opened a case on ebay and paypal against her as the seller (maybe an INAD case?). she said ebay didn’t help her, but paypal fully refunded her and gave her money to dry clean and have the item fixed. so you might want to call paypal and see if you can open a case there. god knows buyers go to paypal if they can’t get what they want from ebay, why shouldn’t you.
that’s what we do too. i say ‘the item has arrived back to me, i’ve sent you an invoice for the re-shipment cost’ and send them a paypal invoice. the only thing i’ve had trouble with is ebay hates the words ‘paypal invoice’ in their messages and they get flagged thinking you’re trying to sell offline. but i think if you just say invoice for reshipment, you should be ok. i highly doubt someone would come back and say ‘you (the seller) should pay to re-ship. that would be nutty.
i would put 299.99 w best offer. that’s just me, i like to price high! and make sure you used the words: handmade, benchmade, bespoke
the size is hand written which would indicate that these are handmade or “benchmade” shoes. very expensive! an amazing find. where did you get them?
i don’t think you can change the handling time on the invoice. it’s just automatically in there when they buy from the listing.
i do like to give people food and soap, that is true. we send people honey from our hive throughout the year too. that’s fun.
“Note: Buyers can leave sellers negative, neutral, or positive Feedback. Sellers can leave buyers positive Feedback or choose not to leave Feedback.”
http://pages.ebay.com/help/feedback/howitworks.html
that’s how it works on ebay.
i’ve never included a fan letter, but the other day i sold something to someone in Corning, NY. my best friend growing up moved from my town to Corning (her dad was a Corning engineer and they had a division in our little Boston suburb). As a teenager, i visited her every chance i got, almost every vacation, so spent a lot of time there. i sent a note that i loved Corning and their little downtown and their huge Wemans grocery store. i guess that was a little fan letter too.
i’m setting up a Shopify store today. it’s $30 a month and you can import your ebay store and do Buyable pins on Pinterest which sounds interesting to me. i also think it integrates into Google shopping as well. i thought i might as well give it a try. though it’s another 3rd party system, i’m interested to see if people find our stuff other ways. i’ll certainly be updating people on it on the podcast and here.
yep, absolutely. i told everyone in my family- NO PRESENTS. don’t give us presents. takes the pressure off everyone. i did get my mom some little fancy soaps (found at a higher end thrift in NYC, of course!), because i know she’ll give us stuff no matter what. but i’d rather just visit with people and make food and be merry.
