[Ryanne]

wouldn’t hurt to call paypal again now that you have uploaded screenshots of ebay messages. you might even upload screenshots of the previously opened ebay case as well stating that it didn’t fit and then call paypal.

[Ryanne]

oh yeah i forgot that the What Sold video is Wed-Wed not sunday to sunday like our numbers.

[Ryanne]

you are a genius. what a great idea.

[Ryanne]

key words here “auto accept”, not reject/accept. we pretty much accept all returns, it’s just that some dont need our approval. if an item does not fit, and the buyer is paying all the shipping, of course i’ll auto-accept. if the buyer says an item is from the 2nd list (our fault, damaged, not the correct item) then of course i want to have a conversation about it first before i either accept return or give a partial refund etc.

[Ryanne]

another wire recorder sold? or same one?

[Ryanne]

we auto-accept these (as these are buyers remorse)–

Doesn’t fit
Changed my mind
Found a better price
Just didn’t like it
Ordered by mistake

we don’t auto-accept these (as these would be considered our fault and we want to have a conversation about them)–

Doesn’t work or defective
Doesn’t match description or photos
Wrong item sent
Missing parts or pieces
Arrived damaged
Doesn’t seem authentic

[Ryanne]

searching ebay solds for the same brand and model brings up several things that are pretty low priced. i say just price at what you want to sell it for that seems reasonable.

[Ryanne]

automatically approve is selected for any reasson which the buyer is taking responsibility. non-auto would be if they are blaming us for the issue.

[Ryanne]

yeah i can find a simple black frame for it and that should work. custom framing is expensive, but worth it for some pieces for sure.

[Ryanne]

agreed

[Ryanne]

i guess i’m not getting dinged because items are delivered on time then?

[Ryanne]

oops, forgot to post that!

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[Ryanne]

http://imgur.com/kqd0svz

[Ryanne]

did she open an ebay return case or just message you?

[Ryanne]

ha, that’s cool!

[Author]

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