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05/31/2019 at 11:12 am in reply to: Study: “What You Need to Know About the Modern Online Shopper” #62733
Oh it’s definitely at the top of the list. Some people are happy with the illusion that they are getting “free shipping”. Others (like me) will shop around for the seller who is legitimately absorbing the cost of shipping and giving true free shipping when compared to other sellers.
Either way both buyers try to avoid paying for shipping.
I keep my unlisted items in bins, just like my listed items.
I put an unlisted bin to the right of my listing table and pull items one at a time from that bin. Once I create the listing for the item I place it in a new bin to my left.
Once I have a bin of created listing items, I place it to the right of my photography station. As I photograph items and complete the listings, I place them in a new bin to the left of the photography station. I’ll keep 2-3 bins here so I can sort if need be. Once these “listed” bins are full, I assign inventory numbers to the items and place the bins out in my inventory storage building.
To be time efficient, I’ll usually fly through a bunch of photographs with the phone camera app, and then upload the photos to listings throughout the day in the “dead space” of the day. I’d rather be productive than play games on my phone. I actually don’t even have any games on my phone anymore – I deleted them all.
So basically it is like an assembly line process, one bin at a time. If I want I can follow a single item down the line, or I can (typically) batch process at any point in the process.
He’s mainly ebay from what I have seen. Also branching out into posh, etsy, etc. Also does local sales on offerup and other local marketplaces. Basically he’s willing to do any form of scavenging through any platform and video document the process.
Here’s a cool example video:
He started a brand new store and is doing a “marathon challenge” to help people build up to listing $1k worth of inventory a week. Full transparency of everything he’s doing.
It is definitely a bit odd to sit at my well paying Engineering job that I went to school for years for….and day dream of just sitting at home and thoroughly enjoying scrubbing gum off of the soles of some strangers shoes.
But…. I DO!!! 😀
It worked fine for me for a while. I’d get a handful of sales a year. Then one day something went wrong and all of my previously sold listings went active. I closed out the store at that point because it wasn’t worth the headache of dealing with.
In my opinion, don’t waste your time with it.
I’ve watch his videos occasionally. He’s actually pretty transparent about his processes. Alot of good, positive information there. He also has other people come on and share information.
He’s learned a lot in a very short time.In that video he explains that he now has a full time helper who lists and picks for shipment that he pays about $600 a week. If he doesn’t have enough work for the helper, he pays him to scavenge from a specific list of things.
His own time is dedicated to scavenging and doing his youtube/mastermind stuff.
Some people want to pay someone to be their guru. He’s capitalizing on that. Don’t blame him.
Facebook has all but destroyed marketplace. They barely even let me see local stuff – it’s all brand new junk listings and advertisements. I can’t sell anything on there to save my life when I used to sell everything I listed.
Then if I search for something specific they clog up my feed with similar items for the next month.
If my own personal frequent marketplace searching and browsing is any indication, the problem is definitely that people simply can’t see my item in an organic browsing fashion.I’ve watched a couple vids on youtube about amazon returns unboxing. It is definitely a mixed bag and way too expendsive for the risk.
I just checked my clothing returns. In the last 18 months I’ve had 13 returns on clothing.
1 was because there was a stain I missed.
1 was a false INAD that I fought and got refunded the shipping on.The other 11 were standard returns due to fit. The buyers all happily paid return shipping and I don’t refund original shipping.
I don’t have a great way to easily identify all clothing items in Godaddy bookeeping for that time frame, but just using keywords I see 315 clothing sales in the last 18 months. So I have just over 4% return rate for clothes. That sounds worse than it is though. I’ll gladly take 13 returns in order to sell over 300 items.
Yep just had this happen yesterday on a vintage coleman water pitcher. I had it on sale and didn’t realize I had free shipping on it. A buyer in Washington low balled $8 for it. I declined it without thinking. They offered again at $12 and I looked at the item. It was on sale for $14 free shipping. Shipping to Washington would have been more than the BIN price at the size/weight. Ouch!!!
So thanks cheap stranger. You gave me the time to decline your offer and relist the item out of the sale.
In most cases it isn’t a problem, but do remember that if you do not have the manufacturers permission to use those stock photos then they can have you taken down with a VERO claim.
I used stock photos with some Smartwool socks and they took all my listings down that had the stock photo. I don’t use stock photos at all now. It sucked recreating those listings.
Items in Store 1121
Items Sold 16
Total Sales $429.00
COGS $50.00
Total Profit $379.00
Average profit $23.69
Average sales price $26.81
New Listings 8Ugh, this holiday weekend sales sucked! I did a 40% off sale on all items that were older than 1.5 years. 320 items were part of the sale and I sold 1 single item. I also got multiple insultingly bad offers on sale items that I declined.
One item I had to cancel and relist to get it out of the sale because a buyer in the northwest corner of Washington was making offers – the item had free shipping. I would have lost money! Thank goodness that person was sooo cheap that they didn’t just use Buy It Now for a whopping $2 more, which would have still been less than actual shipping.I only sold 3 items total over the holiday weekend.
Turns out this is a trend. Last year I sold 2 items over the 3 day memorial weekend. In 2017 I sold 5 items. In 2016, 4 items.
I’m pretty sure I ran a sale last year as well.
In other news, I expanded my DIY repertoire of skills by replacing my front porch steps this weekend. The stringers and step boards were rotten on one side which had become dangerous. The steps were also poorly designed – the top step was only 3″ lower than the porch. We got used to the studder step required for the top step when entering leaving.
The new steps are properly designed with even steps of the proper height/depth all the way up. The problem: We still have that muscle memory of the old steps that we have to unlearn! The first step when leaving is a doozy when my brain is still expecting only a 3″ drop.
This is fascinating data!
Doubly is WAY down this week and you are way up. Similar stores in literally the same location, but with a drastic swing in sales. Interesting.
We got a TJ Maxx at our mall just over a year ago. They are loaded with Nike, Ralph Lauren, Guess, Lucky Brand, etc. All at a fraction of the price of other stores in the mall.
$14.99-19.99 is their sweet spot. It definitely makes me nervous as a used clothing seller. My Ralph Lauren mens shirts don’t sell at all anymore.
Seam, your numbers always appear too good to be true. I’m quite envious!
I love looking through your sold listings.Thanks for being so transparent about your processes and your willingness to answer questions.
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