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That’s not entirely true Raoul. I have never entered the measurements, only the weights. I also used, at one time, only calculated shipping on all my items. I will say that I’ve been selling on eBay for over 1 year. YAY, for me.
I also have never used eBay labels. (Technically they didn’t work out for me when it came to printing) I print my labels using Shipstation. You are not required to enter dimensions in that system to ship. I usually make sure the weight is on the money and print my label UNLESS it is an oversized item. If it is an oversized item I will enter the measurements when I create the listing so I will not lose out on shipping funds. I hope that makes sense.
I do understand now that it would be beneficial for me to make sure I know include the measurements. Which I think will be a bit of a pain, but what can we do.
Thanks for the link Sharyn. I attempted to test it in the calculator but it would not give me an estimate without measurements. Drats!
That is a good idea So Cal Joe. I did take a look at some of the changes I made, but I was sure if the change has been fully rolled out yet. If not I won’t be able to tell. Thank goodness most of my items are small then the 12 x 12 x 12.
My brain was just wondering, what happens if you don’t have your measurements in at all. How will eBay calculate postage for the customer? That is the big question. I never thought about it before. I’ve never added the measurements in before. So I’m thinking eBay has been calculating postage at a higher rate. I don’t now.
I did know that the crystal was foggy. I attempted to put all flaws in the description, however, I did not state the crystal was foggy. I was not initially being deceptive I just left it out by mistake. However, the pictures are very, very, very clear and you can see that the crystal is foggy.
I did have a lot of interest and believe I can resale it. I decided to accept the return so we will see what the buyer will do.
I know that the situation seems cut and dry, but as a new seller sometimes I think too deeply into what is going on. I try not to sweat the small stuff, but sometimes I can’t help it. I just want the buyer to be happy and that doesn’t always happen.
I appreciate all your feedback. I also try to make sure that I put everything in the description, for my protection and this one slip through the cracks. It is definitely a learning experience.
I will update you all on the final outcome.
THANKS!
Thanks Sonia and Joe. I had to laugh at the Thingies comment Sonia. LOL
I agree with you Jay on the $20, but I’m thinking that I could be opening up a molehill by even starting up a discussion with the buyer. I could be a bit paranoid about that. I haven’t done anything yet.
I’m really thinking that the buyer’s intention was to get me to pay for the repairs from the beginning even though the item says AS IS, because of the content from the first message.
Since I’m very new to selling on eBay and this is the first case I’ve had to handle, I’m attempting to think things through thoroughly before I act. If that makes sense. I realize I have to act within a certain time frame which I will do.
Hi my name is Elizabeth and I’m actually a quiet member of the forum. I started selling on Ebay around the middle of April and I wanted to start making videos on what sold. Actually, I’ve made my first one and I would like to share it with the scavenger community.
I’ve posted it on my YouTube account, which has nothing to do with Ebay and so I’ve made the video unlisted. I thought it would be nice to see how things evolve from a newbies point of view. I hope you agree.
Here is the link https://youtu.be/mL16F3SG7Us
I’ve set up a Playlist as well to drop these videos in as well. Here is the link to the playlist https://www.youtube.com/playlist?list=PLAJNSqx8a4GL6EeQUARVDaFb00Q8OujYF
I hope it is acceptable. I love sharing so this is right up my alley. Time to get back to listing.
Elizabeth
