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Got it now. didn’t think about being logged in.
In any case hope everyone can get to there’s and maybe input some good replies and thank you for the kudos to their buyers. 🙂
mike
Thanks guys. Got worried for a minute. thoght the partial header I sent to you contained the link into mine. Sorry, but better safe than sorry.
mike at mdcg
Hey Sonia.. this link and the other one you had posted takes users back to my personal pages. Would you please delte these. I do not wish my personal stuff to be published. Many of the SL posts get picked up by Google and then my personal dashboard is open to public access.
Sorry if I included anything, but by clicking on this link, you wind up on my replies and feedback.
I sure would appreciate it.
Thanks.. Mike at MDC Galleries.
Of course I have that book marked and added to my dashboard so I can go to ours with one clcik. But here is what it says at the top of the page my book mark takes me to?
Home > Community > Feedback Forum > Reply to Feedback Received
So check in the community / Feedback forum or Search Ebay for Reply to Feedback and see what you get.
Don’t forget Sotheby’s, Park and Bernet. They have a West Coast auction hgouse also as well as Paris and London. As Jay says these are the “big boys”. Sotheby’s takes photos online, do the front and back and a close up of details on the back. Things like staples vs. tacks, the weave of the canvass, how the corners are folded or constructed, even the hanging hardware will give them clues. And again as Jay says, and on their site, those houses will contact you if they are interested.
We came across a Pissaro painting up in Connecticut decades ago. We knew some people at the Wadsworth Athenium. We showed them photos and they immediately asked us to bring it in [carfeully]. We got to ride down to the basement and observe how they tested the canvass, the paint surface under black light. They knew how to look for rips, repairs, bad cleaning., etc. It was finally acquired by them and is now part of their permanent collection.
we got a finders fee out of it because we didn’t own it outright. It was a friends and they bought it directly from him and his wife. But $250 bucks in 1974 wasn’t too bad and the education for a 2nd year graduate student was OK by us.
BTW they did pay thousands for it. Pissaro was part of the Impressionistic School and was sort of a lesser known but in the same league as Cezanne. They actually thoguht it may be a Cezzane until they uncovered the signature and cleaned that area up and discovered it was a Pissaro. That was agreat trip. We got to go back one more time after they did more study on it, then we were out of the picture and they went directly to the owner.
mike at MDC Galleries and Fine Art in Atlanta
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This reply was modified 3 years, 4 months ago by
MDC Galleries & Fine Art.
That’s a real good tip on the deep discount sale on a few items. But we also run 15% to 20% Off Sales every week. We Run [usually but no some weeks like this week] a Sale that Starts on Wed. morning [12:01 AM PST] and ends Sunday Night at 12:01 AM PST. 5 day sales and run those probaly 40 times a year +/-.
So just time to do another.. AND Here’s a tip back. If you want to “visually” drive any neutral or negative down the viewing screen, the reply to every feedback you get and that adds an extra line [space] to that feedback and drives the feedback lines down faster. So if you have your screen set to show 20 items per page then those 20 will take up about twice the real estate line wise and many people just won’t scroll down that far. It is just a visual thing. But, I reply to almost every Feedback we get. Certainly every other one. Still have the time to Thank them, etc. Also we have a ton of feednacks on our “special Cocoon packing process”. Customers love it so we try to thank them and re-state how carefully we pack our items.
I hear you AE. to answer, yep. One of my former businesses was a remodeling contracting business and yes, both from customers and from sub-contractors. In most cases, the sound in the tone of the voice speaks volumes. You can decpher if they are real angry or just slightly miffed. In the later it is not too hard to take care of the situation. Then if they are extremely agressive and abusive, swearing, threatening, then that gets handled a different way and at times just unresolvable.
I am going to sleep on the phone call idea, but like what you state about it becomes off the record, if sending him the item is his desire, I can do it outside of the Ebage protocols and buy my own shipping label through PayPal and discuss the feedback issue as you said. It would be nice to just have it removed by him.
I’ll see tomorrow. It has been over a month now and a day or two more won’t hurt.
Thanks for giving me support and I appreciate your thoughts and input.
Mike at MDC Galleries
Well this doesn’t help you out, but just for the record, we were able to access ours on April 1st mid-morning, placed our order and receievd product by the first weekend.
Good luck. Surely it must be a glitch.
mike at MDCG
Completely understand. my daughter only uses her hpone for everythign even the cell phone version of Polaris [a MS Office] look alike. She pulls up spread sheets and her company’s database on her phone all the time.
Here is one for T-Satt. Could you see yourself doing all the work you do on spread sheets ona cell phone screen. I wear tri-focals and even enlarged it is hard to see on a phone, much less all the scrolling that needs to be done. Zowie, think about clicking on all of the precedents and dependents function in excel and finding all the related connections. Holy Crackers Batman LOL.. 🙂
I have two giant monitors connected to one of our rigs and in that it is hard to see some things that are connected with all those “blue lines”. 🙂
Anyway Sonia, perfectly understandable.. everything has it’s place and time. Some things are just better left to deal with at another time. No right or wrong.
Like the old saying .. When you are to your butt in alligators it is difficult to remember that your objective was to drain the swamp. 🙂
And all the changes at Ebay, they aren’t making it any easier. 🙂
mike
T-Satt: I talked with JC at SB about a year ago when I was comparing the size of the WL and SB datbases and I brought this up and thought he told me SB could go on the cloud as a server but only in the Enterprise version and it was costing. thought he also told me they did some propriertory coding for a few private business users for the cloud, but I could be wrong. Sometimes i mix up the WL and SB teams and what they each can and can’t do and what they are working on. Like when WL got all of the Photos to get paced in the cloud [Google drive] in order to reduce the size of its database and SB had not done this.
I sent my database to both tech teams about a year ago and what took SB to load in over an hour went to WL in less than a minute. But think JC and Ryan [the senior tech supprt guy at SB] have overcome that issue now. But maybe SB won’t operate directly from the cloud.
But again as I was saying to Sonia, this is all behind the scenes stuff not part of a user having to maintain a database. The actual program can be loaded or reloaded from anywhere. it is to make sure your database is backed up in multiple locations and that is just smart computer user technique and procedure. I could loose my whole hard drive right now and by tomorrow have bought a new hard drive, formatted it and down loaded about 96,000 files [I think that is what I have backed up]. I also use carbonite as a paid back up source.
So on a side note, a suggestion, make sure all user make it a policy to back up your computer. as they say, it is not a matter of IF, it is a matter of WHEN is your hard drive going to crash. 🙁
mike at mdcg
Hey Sonia: These apps are self installing. They maintain themselves and do their own back ups automatically. Updates is no harder than updating any other app. WL is set to back up daily automatically. It auto rotates between a back up on my hard drive and the next day onto our free google drive account. Same place we store our photos.
The use of either of these apps is the same as oening up Ebay and using it’s listing app only you open WL or SB and a blank listing form is right there.
A main difference is that you can customize a lot of what you want to see and how you want to see it. The other is the flexibility you have in what data you want to see and what is included in a report. It is no harder to list and view reports than it is in the Ebay Dashboard.
As far as maintenance goes, it maintains itself.
as far as the cloud, yep both have versions that can be loaded into and run from the cloud but the question is why? Well the advantage to having the main application in the cloud is that multiple people can access it remotely from various regions and locations throughout the world. If you hire and trust assitance from other countries or other states or local counties you can have any number of people working for you and on the application at the same time. Other than that we personally would not need an in the cloud solution and doing so is very expensive.
If you have a harddisk crash, the app can be redownloaded and self installs in minutes. where are your photos and the single database, it is already stored in 3 places, atleast for us. One copy is on our hard drive, but if it crashed, then that is gone, but the second place is on a small external hard drive we bought for $60 that sits on top of the computer and the third place is on the Free Google Drive.
Where are your phone contacts stored and how hard is it to have a copy of those being saved. WL & SB is no harder than that. Wonder how many people have 3 back up copies of thier phone photos, contacts, texts and emails?
If we had a crash, WL could be downloaded to a laptop in less than 2 minutes and then when you go to open a file, you would just go to Explorer, click on the Google drive icon and viola’ there is your recent database. And if by chance it was not current one clcik on the tab synch with Ebay and it will make you current right away. By the way our database synchs with Ebay every 10 minutes automaically. Anyone using SixBits will synch with Ebay and Etsy in about the same amount of time, and again automatically.
So all of 3rd party users spend way more time talking about the benefits here on SL than we ever spend maintaining the actual systems. Now someone like T-Satt, is doing nothing more than accessing the power and flexibilty that these programs offer. An example is MS Word. You can either use it to just type a one page letter or use it to create a web site or a full color, two sided, fold over brochure. But that ability comes from knowing how to really us all of the cow bells and whistles that come with and are available with the software.
But the caveat is that one does have to learn to use the program. Just like trying to show someone how to list using the Ebay app. At first it is the easy lister-editor. Later comes learning about bulk editing, later comes creating templates and going back to them.
Just an opinion completely but I would venture to say, using WL or SB is actually easier and quicker to use than using the Ebay app and certainly safer in some cases. Think I just read Ryanne and another member saying about a bunch of lost drafts after so many days. Never would have to worry about that within WL or SB. And the fact we can customize the whole screen layout of the listing form, that once that is done one time, then the felds you enter data in is lined up in the order you want to enter it in. try changing around and rearranging Ebays listing screen. don’t think it can be done, but not sure now.
but in any case, back to maintaing, just really doesn’t pose any problem no more than amintaing any other software. And by the way WL database size is very compact and is much smaller than that of SB. But SB was going to work on that and maybe has reduced it’s size by now, but that is a techie, engineering type of thing, not a worry the the actual user.
Now those that are more tech savy on WL & SB may have different thoughts, but just my opinion. I can hear Jay saying, “whatever you are comfortable with”. LOL 🙂
mike at MDC Galleries
Calling him directly is something we did not even think about, since we have never done that before. good idea.
Yeah he really wasnt happy. He may even think we sold it to somebody else for a higher amount, then it got returned and now we want to try to resell to him. PLUS.. I also said in anearlier email to him, if we ever did find it we would sned it along to him for FREE! as a consolation for the error.
Thanks t-Satt but think I will go along with AE and Susan. Just move on, no big deal with our first negative in 16 years and let it disappear. As Jay told me, “Welcome to the Negative Feedback Club”. I still want some sort of a badge for joining the club 🙂
If I get this guy going again, he just may have too much time on his hands and then he comments on the second effort to contact him.
If you ever come on board with something like WonderLister or Sixbit it would not take up any brain space at all. Once you set your rules and scheduling, all of your listings then would get taken over by the software and either WL or SB will handle everything for you. Then any templates you create you save with all of the item specifics and formats you want. Then get a new item, open a draft-template, click submit to Ebay when finished then from that day and hour going forward the software will handle the listing, ending and relisting automatically. WL & SB both have customers who have tens of thousands of listings and do this. In WL we can also create a small rule that will “append” either the title of the “description” and add a rev. [revision code] to the listing and then we can filter and look at how many times an item has been ended and then relisted each time.
There are other things that both of these programs will do to / with your listings at the time of re-listing but that gets into how to use these programs.
And to throw something in about the often used phrase rare, unique, hard to find item.
One of the things we seem to be finding, is that finding the rare and unqiue items are getting harder and harder to find.
What I mean by that is two fold. One that the actual procurement of items in fairly good shape that are really unique is more of a challenge these days because more people are getting into online selling of them and TV shows and recycle shows are pushing more people to become sellers so, there are more sellers buying everything up faster. But als in turn, then those items are shwoing up on Ebay faster and faster and where we used to list something and we were one of only 2 or maybe 3 like items, we find these days, we find a fairly unique item from the 1940’s, 1950’s, list it, and search it and there are 80 others just like it.
And then to make matters worse, which we mention the other day, a lot of newer sellers don’t resarch and price at the top of the highest sold but are happy with just doubling their money [buy for $2 and then sell for $4 to $5 dollars, when top dollar is $35. All the antique booth guys we talk too trying to go online seem to favor this. So when we now list what was a once harder to find item, now out of the 80 like items they are priced all over the place, from $10 up to $80. we see this everyday.
I know years back Jay said, don’t worry, when all the others sell yours then will be the only one out there and it will sell for our top dollar. well now that everybody under the sun is grabbing anything over 20 years old that is not nailed down and selling online is more mainstream and fairly easy to do, there seems to never be a situation whereby we are the only ones any longer.
This day and time taking good photos is fairly easy with built in phone camera s. steady cam features, gauze and blurr reducers built in, zoom built in, back ground removal. Then apps to show what items sold for in the past at the touch of your fingers, copy and paste both photos and text, not all as hard as it used to be. How many kids are even doing this now?
There is kid that comes with his parents to an auction house we go to sometimes and he sits there with his laptop and researches as items come up for bid in real time and all he bids on is Sterling Silver. he buys it all the time and then he flips it online. We talked with him and his parents one time and since he is not old enough for a craedit card and an Ebay account, they handle all of that for them, but he knows what to buy, the makers mand Hallmarks, silver content, age of the designs, he is very knowledgeable.
But point at hand, there are a ton of people buying everything that is not nailed down and in turn flipping it online and at very low margins. We thought we had a West Bend insulated metal ice bucket we could sell for about $50. well there are tons of them all from $10 up to $125. Where now is the rarer, harder to find fit in. It is maybe 60 years old. Well millions of people are now buying, as Jay says, tons of stuff out there and it is being found and listed by the millions. Just an interesting market now.
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This reply was modified 3 years, 4 months ago by
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