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Jay.. There is the key. GTC “C” being “canceled”. As T-Satt says, you have to end / cancel the listing. Then go to bulk edit and bulk change all of the unsold-ended listings to the 30 days. Then resubmit. This way they get a brand new Ebay ID number. Ebay sees them as “new listings” and they get picked up and shown around by the Ebay search engine as something “new” in the chosen category.
Then from then on, without a third party “software” like WonderLister or SixBit you have to watch your ended listing and relist them manually and make any tweaks you want.
In WL and SB T-Satt and I use the built in auto end, then auto relist function. And a bonus is that we can schedule the relist to take place at intervals or time spreads of minutes or hours apart.
In any case we still have a lot of GTC listings and so I won’t have a whole bunch getting converted all within a day or so, I am taking each day this month and as items are coming up to end, about 2 days before I am running through the process of ending the GTC listings for that day and then doing the conversion. By the end of the month, I will have everything over to the 30 day setting, and then from their on out WonderLister will end and relist automatically. so in a sense, it is still working just like the GTC as far as we are concerned and internally, but what Ebay is seeing is all 950 items in our store getting ended. Then every hour on the hour Ebay is seeing a new item being listed. But, it just so happens it is the same listing we ended about 2 days earlier. So it is still working just like the GTC but Ebay just isn’t aware of it.
I don’t know if you can do this with the Ebay app or functions or not but we can with SB and WL.
I think I have all of this correct. T-Satt will confirm if SB is working this way for him.
It is called “creating rules” within WL. Create the rule, that tells WL to end a listing at the 30 day mark, AND Relist. Then that rule gets applied to the newly relisted and from that point on the “Rule Takes Precedent” and runs the show. And yes you can set a dwell time if I want to make some changes or tweaks.
I didn’t like the “Search” results acting like that either. So, I went to “manage my Store”, then clicked on “Listing Frame”, which allows you to Customize your header. I saw that the “Search within my Store” box had been un checked. I just clicked that back on and saved. Now the “Serach within My Store” field is back in it’s former place and that stupid Search within my store combo with my competitors also sharing that spot is gone.
give it a try and see if you get it back the way it was. I also had lost the “My New Features” left right scroll bar with the change this morning. I just “customized” that feature back also.
I already have a custom designed header and just left that the way it was. Our store was clean and simple anyway. Ebay just “messing around” I think.
Mike at MDC Galleries in Atlanta
Well that’s pretty much the way it already is for those of us in the Hassle Free Returns Program. If buyer is unhappy in any way, they get a return label automatically. Don’t want a customer unhappy for anything at all. So return it. The hassle Free Returns program has eliminated those buyers that want to “fish” for a partial refund. But of course we have to pay for that return.
But I was just thinking is there a way to get insurance to cover us sellers for the return shipping amount. But probably not. We only get a couple of returns a year. So not worth the cost of any type of insurance. Guess we just live with it.
Tina, I have done as t-Satt and AdvenE state above years ago. But now, I use quicken which has all the data saved for me. But to answer your question, I followed t-Satt and AdvenE instructions above and it worked just as they say. I only went back two years, but from the Activity section, use the All Transactions and download that report. Save to your desktop then open it in Excel. You may have to do some formatting to make it pretty, pretty but once the column widths are set, and unwanted columns deleted, then from that as they say and sort it by state.
Now create a formula [if you are familiar with Excel] at the top of the Sales column and get a total of the sales for all of your state sales.
Line by line for all those years will take a long, tedious time. so, see if you can get all that data into a spread sheet and do your filtering there.
Good Luck.
Here’s a thought that came to mind as I was iostening today.
I would be willing to pay $10 more per month to have Ebay cover me with a Buyer Problem Policy. For $120 bucks a year, that money would buy me Ebay as my customer complaint dept. Anything and everything would be handled by Ebay. Any have any issue whatsoever, call or meail Ebay and yack at them. They do it all. I already have 30 day returns allowed, I have Free returns allowed, so why not then pay more per month for Ebay to tell all complaining buyers whatever they want and leave me out of it. My Insurance Policy I pay for annually would cover me.
Just a thought. It is like the insurance you buy to cover the $5,000 50 ft. putt in a golf tournament. Chances are very few people in the USA make those $5,000 putts but everybody buys the insurance policy.
Crazy thinking. just smiled when I thought of what I would pay to not have to deal with any issues after the items are shipped.
Oh well, just wishful day dreaming.
Have some Maker’s Mark.. will that do. Susan did a new style old fashion with Badda Bing Cherries, Yuck!
You did play with data today and loved every bit of it. Going to make some modifications in WondeLister tomorrow to pick up some of your relisting methodologies. you have me convinced and especially after I re-listened to the Ebay Cassini engineer’s video again. Man it all sure makes sense to me.
But Susan is just like Veronica, while I am mulling over your data she is showing me where we need to go next week for some great stuff at an estate Sale. She loves to shop and leaves me to, as you call it, the back end stuff.
Great stuff today. all of your data [loved it], some art dialogue and we have had a great day selling also. cha ching after cha ching all day and still a couple of pending offers to deal with. 8 Sales with over 32 individual pieces [some sets sold] to pack and ship tomorrow. Almost $300 today all while sitting here and posting on SL. Maybe you guys bring us luck.
Well here’s to another tomorrow.
mike at MDC Galleries and Fine Art
Got ‘cha. Thanks everyone for such fast replies. think it may be time for a Vodka & Tonic. Anyone want to join me??? 🙂 🙂
Thanks Ryanne, got it. Got jumpy for a second. Appreciate all the quick feedback. Didn’t think about being logged in.
mike
Got it now. didn’t think about being logged in.
In any case hope everyone can get to there’s and maybe input some good replies and thank you for the kudos to their buyers. 🙂
mike
Thanks guys. Got worried for a minute. thoght the partial header I sent to you contained the link into mine. Sorry, but better safe than sorry.
mike at mdcg
Hey Sonia.. this link and the other one you had posted takes users back to my personal pages. Would you please delte these. I do not wish my personal stuff to be published. Many of the SL posts get picked up by Google and then my personal dashboard is open to public access.
Sorry if I included anything, but by clicking on this link, you wind up on my replies and feedback.
I sure would appreciate it.
Thanks.. Mike at MDC Galleries.
Of course I have that book marked and added to my dashboard so I can go to ours with one clcik. But here is what it says at the top of the page my book mark takes me to?
Home > Community > Feedback Forum > Reply to Feedback Received
So check in the community / Feedback forum or Search Ebay for Reply to Feedback and see what you get.
Don’t forget Sotheby’s, Park and Bernet. They have a West Coast auction hgouse also as well as Paris and London. As Jay says these are the “big boys”. Sotheby’s takes photos online, do the front and back and a close up of details on the back. Things like staples vs. tacks, the weave of the canvass, how the corners are folded or constructed, even the hanging hardware will give them clues. And again as Jay says, and on their site, those houses will contact you if they are interested.
We came across a Pissaro painting up in Connecticut decades ago. We knew some people at the Wadsworth Athenium. We showed them photos and they immediately asked us to bring it in [carfeully]. We got to ride down to the basement and observe how they tested the canvass, the paint surface under black light. They knew how to look for rips, repairs, bad cleaning., etc. It was finally acquired by them and is now part of their permanent collection.
we got a finders fee out of it because we didn’t own it outright. It was a friends and they bought it directly from him and his wife. But $250 bucks in 1974 wasn’t too bad and the education for a 2nd year graduate student was OK by us.
BTW they did pay thousands for it. Pissaro was part of the Impressionistic School and was sort of a lesser known but in the same league as Cezanne. They actually thoguht it may be a Cezzane until they uncovered the signature and cleaned that area up and discovered it was a Pissaro. That was agreat trip. We got to go back one more time after they did more study on it, then we were out of the picture and they went directly to the owner.
mike at MDC Galleries and Fine Art in Atlanta
That’s a real good tip on the deep discount sale on a few items. But we also run 15% to 20% Off Sales every week. We Run [usually but no some weeks like this week] a Sale that Starts on Wed. morning [12:01 AM PST] and ends Sunday Night at 12:01 AM PST. 5 day sales and run those probaly 40 times a year +/-.
So just time to do another.. AND Here’s a tip back. If you want to “visually” drive any neutral or negative down the viewing screen, the reply to every feedback you get and that adds an extra line [space] to that feedback and drives the feedback lines down faster. So if you have your screen set to show 20 items per page then those 20 will take up about twice the real estate line wise and many people just won’t scroll down that far. It is just a visual thing. But, I reply to almost every Feedback we get. Certainly every other one. Still have the time to Thank them, etc. Also we have a ton of feednacks on our “special Cocoon packing process”. Customers love it so we try to thank them and re-state how carefully we pack our items.
I hear you AE. to answer, yep. One of my former businesses was a remodeling contracting business and yes, both from customers and from sub-contractors. In most cases, the sound in the tone of the voice speaks volumes. You can decpher if they are real angry or just slightly miffed. In the later it is not too hard to take care of the situation. Then if they are extremely agressive and abusive, swearing, threatening, then that gets handled a different way and at times just unresolvable.
I am going to sleep on the phone call idea, but like what you state about it becomes off the record, if sending him the item is his desire, I can do it outside of the Ebage protocols and buy my own shipping label through PayPal and discuss the feedback issue as you said. It would be nice to just have it removed by him.
I’ll see tomorrow. It has been over a month now and a day or two more won’t hurt.
Thanks for giving me support and I appreciate your thoughts and input.
Mike at MDC Galleries
