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Just curious, what did the California print shop use to pay you? PayPal?
In this case, it all sounds legit, but with other items/clientele, this is always the question when dealing long distance outside of eBay.
I’d be curious to know how this ends! If you packed it as well as you did, you should be able to get some insurance money from the USPS. Obviously we are mourning the loss of the lamp, but this would certainly help.
PirateShip is great, but only cheaper on Cubic. Otherwise eBay with Top Rated discount always wins. Great for non-eBay sales though, that’s true!
I was only mystified by your very first reply, Jay, where you say: “We have Automatic Returns turned on if the buyer has just changed their mind. They agree to pay the shipping.” This vs the concept of “Free Returns” is what I didn’t understand.
And yeah, I guess it would be nice to decide whether to issue return labels or not. Thankfully, I do not deal with many returns and when I do, it’s mostly scam artists.
Sorry to barge in on gfd_622’s original conversation, but I’m still not on the same page regarding the returns.
My understanding was, Free Returns = seller pays return shipping, no matter the reason of the return.
I thought that was the whole point of this setting and the reason why sellers also get some benefits for this policy that’s even more generous than Amazon’s.
Because otherwise, the regular “(buyer pays return shipping)” would be the same thing. Buyer pays if they change their mind, seller pays if the messed up (=INAD).
This is why I still jump between Free Returns and regular Buyer Pays on different listings, depending on how I want to “encourage” the buyer to behave. This is not really a tactic against scammers, just regular people.
I am confused, I thought having “Free Returns” meant you hand out free return shipping no matter what – “change of mind” included / no questions asked sort of thing. How is this then different from regular “30 days – Buyer pays return shipping”?
Sounds like a nice way to ship heavy packages that are just a tad larger than what qualifies for USPS cubic. I assume you need to buy this from UPS directly, not available on eBay?
