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[Tracy Michigan]

Very nice, Jay. Very nice. Thank you.

[Tracy Michigan]

Hello Jay and Ryanne,

I’m one of the silent active participants. Over a year on ebay, full-time, over 2,000 listings, one-person show. Too busy to read but listening keeps me company while listing.

My heart sank when I heard you say you would keep over $300 restocking fee for that necklace! I use a restocking fee for some of my items because of what I learned on your Podcast but after awhile I decided I was not going to put it on the easy to put back items, like an ashtray or vase. I do keep it on large, glass, fragile, bulky items that are a bear to pack and possibly have to repack as a disincentive to returning the item.

I just think $300 is a lot to keep for a simple thing like a necklace. But, I guess if the guy can splurge for $1,600 on a necklace on Ebay, $300 out the window is no biggie.

Thanks for the Podcast. I really enjoy it.

Tracy

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