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I ship direct. When the GSP rolled out, I heard many buyers say they would not buy from sellers who used the GSP, because ebay was overcharging customs fees. That’s all I needed to hear.
On the flip side, I feel the GSP is the perfect option for small volume or beginner sellers, and is a great way for them to expand their market
Week Dec 8 – Dec 14, 2019
Items in store: 4641 Listings for 7586 Items
Items Sold: 101 transactions for 111 Items
Gross Sales: $7153.40
Highest Price Sold: $235 Aquascutum Trench Coat
Lowest Price Sold: $2.49….shoelaces
Average Sale Price: $64.45
Cost of Goods Sold $371, Plus consignment payout, roughly $1200
Number of new items listed this week: 126 listings for 131 items
$$ spent on new inventory this week $0
International Sales, 34%
Repeat Customers 7All that said….UK customs charges are still not as high as some. Hungary is the highest at 27%.
That brings up another common misconception. In the UK, New goods vs. Used goods doesn’t make a difference either. If it’s more than £15, the 20% VAT will apply.
However, if the seller undervalued the package on the customs documents, that’s another story. A risky action which could result in very heavy fines for the seller if they are caught.
As far as I remember my friend ordered £20 of electronic components from the US. Duty was about £4, and the charge for collecting the duty £8. I know, that doesn’t actually make sense as the value was well under the £135 limit, but that’s what I remember from taking him to the sorting office ten years ago.
@antique frog,
I think this is where most UK buyers are getting confused.
The threshold for the 20% VAT is only £15. Anything over £15 is assessed the VAT tax + the £8 service charge.
The £135 threshold you mentioned is for the additional Customs Duty, packages valued over £135 are charges 20% VAT, 2.5% Customs Duty and the £8 Royal Mail Service charge.
Keep in mind theses charges are applied to the total value of the package, including the postage.Correct, you are not obligated to refund anything at all for a refused package. If you choose to refund anything, that is just being nice. And if you are choosing to refund the item cost out of the goodness of your heart, you definitely shouldn’t be refunding shipping, putting yourself in the hole.
This goes for any refused package and incorrect addresses, domestic or international.
Not a scam. Royal Mail charges a £8 service charge to pay the customs on the buyers behalf, transfer the item into their mail system and deliver the “fee to pay” notice.
But Whoa Whoa Whoa! If the buyer refuses to pay the customs charges, they are NOT due a refund of any kind from the seller. Refusal/failure to pay customs charges voids any ebay/paypal buyer protections. As a seller, you are not obligated to refund anything at all. If you choose to refund the item price only, that is already above and beyond the requirement.
You definitely should have it changed to “The Scavenger Formerly known as Simplicio”
J&R, don’t knock those $30 sales – they add up quick!
+1
Out of 114 items sold this week, 61 of them were under $35.
@Jay @Ryanne Awe, you guys are so kind, thanks! I wouldn’t call myself “hardcore” per se, I just try to keep my head down and work hard. I can always seem to find ways to improve.
Week Dec 1 – Dec 7, 2019
Items in store: 4597 Listings for 7551 Items
Items Sold: 91 transactions for 114 Items
Gross Sales: $7098.40
Highest Price Sold: $240 Carmina Antelope Boots
Lowest Price Sold: $10….Necktie
Average Sale Price: $62.27
Cost of Goods Sold $558, Plus consignment payout, roughly $1200
Number of new items listed this week: 164 listings for 305 items
$$ spent on new inventory this week $948
International Sales, 39%Oh eBay, you hurt my feelings this week with that promotions glitch. Was really hoping to have my first $10K week. Oh well, maybe next year.
Yeah, at least my sales caught up and are still average at this point. I was really just wanting to move a lot more product this week to help lower my end of year inventory number a bit for taxes.
Grrr..
Had been hoping to have a record week this week, but some eBay technical issues put a major damper on that idea.
I had a tiered discount cyber week promo with storewide free shipping scheduled to start Monday at 12AM and run for 7 days. By Tuesday afternoon only two tiers of the promo had started. I called merchant support and they told me they would monitor it for 24 hours and call me back. That night, I realized none of the items that were “stuck” in promo limbo were getting offers or being sold since Monday morning. The only items with any activity were from the two active promos, or newly listed items that were not included in the sale. Essentially 4000 listings were seemingly invisible and sales had definitely tanked for two days. I decided to “end” the promos. Even though the promos had never started, ending them took more than 12 hours to process. After they finally ended Wednesday morning, I immediately got 10-12 sales within an hour, and sales have been steady since.
Additionally, I was notified by several potential buyers that when they received an “offer to watchers” offer from me, they did not have an option to counteroffer or decline. The only option was to accept, so if they wanted to make a counteroffer they had to wait 2 full days for my original offer to expire.
Sigh, thanks eBay.
