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That is really interesting about the punctuation. I use Men’s in my titles a lot for the size (as in Men’s Medium, Men’s Large). Sometimes I take out the apostrophe if I need one more space.
I also use the / a lot for dress shirt sizing (as in 33/34) for the sleeve length.
I will have to look into that. It could up the STR if I make those changes…
Yes.
On our Dicken’s Village Sale, we have had to pay the $250 Final Value fee even though EBay does not show it as paid.
PS-We will be paid back once the sale is final.
Again, for more clarification, it will not happen automatically.
After 48 hours, you have to manually open an Unpaid Item Case. eBay does not do that for you.
Then, 4 days after you open the Unpaid Item Case, you have to manually close the case, and then manually relist the item.
I just want to make sure you are clear that you have to do the steps on this, nothing happens automatically.
Just to put a finer point on it…
You can open an Unpaid Item case after 2 days, and then the buyer has 4 days that they can make payment. After 4 days, then you can close the case and manually relist the item…
I would agree to discuss with eBay just to understand what protections you have with their policy.
Overall, work with the buyer to provide information on how they can arrange shipping or whatever else they need.
I would boil it down to providing professional customer service…and knowing your risks.
I would think that if you provide shipping documentation via eBay (as well as keeping a copy for yourself), you are protecting yourself against an eBay Undelivered case, as well as a PayPal Undelivered case.
We had that this week as well, and we aren’t GSP.
Buyer wants to return a sweater from Canada, I missed a picture, so I’m paying for it. But I can’t provide the label since it is international. So we are going to handle by reimbursing them for the shipping amount they have to pay (in addition to the original price).
eBay doesn’t have a contract with other countries for shipping FROM them TO us. They do with US to THEM via USPS, FedEx, UPS, but the origination country is the starting point for the postage, and they would have to have hundreds of contracts for every country to get that done.
We are Same Day handling up to 2pm (our time) on all of our listings (all the time, so Christmas doesn’t matter). We also don’t change what service is first. We put the cheapest service first by weight (First Class, Parcel/SmartPost). We always have a USPS Priority option on all listings, though most times it is second (anything going Priority Regional A or PFR, that is the only option provided).
Will that Guarantee by Christmas? Who knows. If a buyer asks, we tell them that we will do our part to get it into the mail ASAP, but we tell them that at this time of year, and since it is not in our hands, we cannot guarantee it will arrive by Christmas.
That is the best we can do.
I have heard that. I follow some other discussion groups on Merch.
That is where the real “throttling of sales” takes place. And they straight up say they are doing it…
Look at it this way…
Focus on the amount you listed this week. You have over $1,700 coming your way in the future. You don’t know when…but it is coming…
Was the coaching from Greg really valuable on Merch? And how much time are you spending per shirt for design?
We have never missed anything with Same Day, but we have been burned by shipping too early. Literally had the labels on at 1:45 and someone bought and paid at 1:50. So now, we will pack everything with a quick description, name, zip, and weight on the package at any time (night, first thing in the morning, or starting at around 1pm) and we won’t hit pay and print until 2:00pm…
