Forum Replies Created
-
Posts
-
If this goes any longer, I will have to call Concierge back and see if we can get the same deal (crediting the overcharge on our account). For now, thank goodness we are getting the cheap Priority Rate on Shippo. That is keeping us whole…
Geoff: Oh, I hear you and we were excited to join GSP. We signed up, they think we signed up…but we aren’t in GSP, and they don’t know why. That is the frustrating part…
I saw your post on the SmartPost issue as well. I’m with you, and I’m thinking that the SmartPost rate is way too high as well. The issue that I have with all of it is that they are showing a glitch with the billing and paying rates being out of sync, and they are causing the turmoil and dealing with buyers one at a time. Not a smart way to do business.
Overall my issue is that they are not getting their collective crap together and handling their business well. I’m hoping this is a bump in the road, but they have to do better…
I would need to know more about what someone meant as “hours”.
Just working on your business is not an expense to the business. However, if you are driving to source, those miles are an expense that can lower your taxes. If you have a separate part of the house that is exclusive to your business, you can expense part of that on your taxes.
Let me know if you have any other questions!
LoveJam: For us, there are multiple advantages to using Shippo. First, we use Parcel Pickup with USPS, where they pick up our packages at the door. We need the SCAN sheet on these packages so that we get the USPS acceptance immediately and we comply with the needs for Ebay Guaranteed Delivery. With Shippo, we can print our labels at any time during the day, and then at 2pm (our Same Day Delivery cutoff time), we print the SCAN sheet and put the packages on the porch for pickup.
Yes, another advantage is that we have our Etsy and our Ebay orders automatically pulled into Shippo, and we can also manually enter our Bonanza and TrueGether orders into Shippo as well. This gets us the same if not better rates that what we saw using PayPal shipping, and all the packages are on the SCAN sheet.
We also get the benefit if paying for our shipping on our 1% cash back credit card. That small amount is a nice little return on one of our largest business expenses.
Last, we have notice this week that using Shippo, we are getting even better Priority and Priority Express rates than through eBay. I have shown a lot during the earlier posts that our rates are $1-$2 cheaper on Shippo for Priority Shipping (First Class and Parcel is the same).
Regarding the Regional shipping, I don’t think you have any relief there for the size boxes you are using. We use a lot of Regional A boxes, but they are not the size you need. You can see the size of the Regional A & B boxes on USPS.com (that is the only place you can order them as well), and I think imjosh has the rates for you. The concept is that the you can fill the box (up to 70lbs I believe), and the cost is based on how many “regions” away it has to travel. So you will pay a lot more to go to New York than to Texas.
As to advice on those larger boxes, I really don’t have any. I know that there is a disconnect between the the cost being sent to the buyer on FedEx SmartPost vs. the cost we are seeing when we print the label. My gut tells me (and my hope) is that the calculated cost to US is incorrect, and that the we will see the costs we saw in the past return. I keep seeing that the SmartPost cost is MORE than Home Delivery. That happens sometimes, but not EVERY time. I would have thought that if the cost to use SmartPost was going to be that dramatic, eBay would have warned us. This seems like a glitch to me. If not, then eBay did a HORRIBLE job notifying us that the SmartPost rate was going that high. Right now, we are riding this out, but I may use SixBit to change all of our FedEx options to just USPS today…
Ok, definitely having the calc issue now. Sold a pair of shoes, 3 lbs, 12x10x8. Buyer paid $6.60 for FedEx SmartPost, but the label cost is $11.39 for SmartPost. We can ship Priority through Shippo for $6.95, but the fact that the calculated billing to the buyer is out of sync with the calculated label cost is an issue.
Going to call eBay, and we will remove FedEx as a shipping option on our listings if this will not be fixed timely…
We are seeing this now too. I checked on a 16x12x8 box, 3 lbs. SmartPost is calculating over $18, with Home Delivery at $14. I can ship via Priority on Shippo for $7.60…
Mark: were you signed in to Shippo through the EBay Partnership link? I wonder if that is the difference?
We didn’t notice a large hike, but maybe ours were too small. We shipped two items on Monday via SmartPost and the cost was normal.
For us, SmartPost works very well, and never has an issue. Sometimes we can still ship via Priority and get it there cheaper, but for a lot of items, it works great.
Regarding the extra payments, that has a lot to do with where you drop it off. We have been using one near our house that never remeasures and adds in extra inches. We round up and since we have a good rep, we never get the extra charges. A different place we went to before always changed the size and added in extra charges.
We have seen sometimes that Ground or Home Delivery is cheaper, usually when the buyer is in a large urban area. My thought is that it is easy for FedEx to deliver in those areas since they have a large presence.
Not sure why the calc was $15.45 in your screen shot, but your cost was $16.56. Are you TRS?
Sharyn: I answered on your other post, that we don’t have this issue either. We shipped 2 items via SmartPost yesterday, no issues with the pricing.
Sharyn: I wish I had some answers for you, but I have none. We shipped two items via SmartPost yesterday, and they went through just fine, no issues with the price.
Lukastreasuretrov: I know that it is a bit painful that you were on the losing side on this weekend, but the good news is that was only for those past sales, and it is corrected going forward. You can also take away that this will happen every year, and if you continue to use Calculated Shipping, you can plan to pack and print the shipping labels over that weekend ASAP to try and mitigate the loss.
