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[SusieK]

Having this same problem. Got the email from PayPal – We are writing to let you know one of your buyers opened a case for this transaction. The buyer stated that they did not authorize this purchase. And that they have the tracking # and no further information will be needed from me. I looked at my PayPal account and saw that this payment is being “held”, and that there is no case open. I called PayPal, they transferred me to an Ebay rep, they transferred me back to PayPal. I was told to send more information to the same email address, so I sent screenshots of the transaction on Ebay, only to receive an automated reply saying to resolve the issue under Resolutions on PayPal.

This all happened yesterday. I checked this morning and there is still no open case. So I’ve decided I’m going to wait to see what happens. I’ll keep you updated.

[Author]

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