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I’ve noticed a significant increase on Unpaid Items as well. All from offers, usually ones they submit and I accept. I wish there was a way to avoid this!
I also noticed the Unpaid Item Case option is missing. I am unsettled by this. I like the process of sending them the reminder, and while I hate waiting for 4 days to close it, at least I know that a mark was put against the buyer. I wish it was public though, so as sellers we could see how many cases this buyer has against them. I don’t trust the “don’t worry it’s done for you” mentality, because I don’t know FOR SURE that it is done.
I’ve read that in several places, but it hasn’t picked back up. We went from selling 10-20 items a day to 20-40 a week!! A good week now is 40, low end is 20, average being 30. That’s quite a bit down from 70-100 a week. This isn’t counting November and December, you can’t really count those numbers for a “normal” selling time. The difference was noticeable the DAY we entered into managed payment. One day we sold 18 items, and then we didn’t sell anything for 3 days after that.
We switched to eBay Managed Payments in September 2019. I would advise against it until you have too. They have worked out some of the bugs, but in my opinion it’s still a disaster. We weren’t able to sell to any international buyers until mid January and we can’t be in the GSP yet. (I think that’s changing in the next couple of months though) International Buyers aren’t able to pay for items they bid on or purchase as Buy It Now. Our newer listings don’t seem to have any problems, but any listing before mid-January, our int’l buyers are able to pay. I’ve had to send them all invoices through PayPal and mark them paid in eBay to complete the transaction.
The daily payments sometimes take up to a week to reach your bank account. Plan on payments being at the very least 4 days out, sometimes as far as 7 days out. It caused MAJOR headaches in the beginning since our available money for shipping in PayPal depleted rather quickly when it wasn’t being replenished quickly enough. So make sure you have enough in your PayPal account to cover shipping for at least 2 weeks.
Our sales have plummeted as well. I was hired mid 2019 to post items that couldn’t be sold in our brick and mortar store. When I came on the eBay store had about 120 listings, never more than 150. in 3 months we were holding steady around 700 listings. Our listings were selling almost as fast as I could post them. However, in September when we joined managed payments, our sales plummeted. We have our listings up to around 1,000 now, but we’ve had to put more merchandise in our brick and mortar and less online because nothing moves. We have the same type of items and reasonably priced, just as before. It could be coincidence, but we don’t believe it is. We bring in roughly the same total dollar amount and quantity per month at 1,000 listings, as 150.
