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My mom has people come to her house and pay cash for large expensive items fairly regularly. Most people bring a friend/spouse. You could offer paypal friends and family or venmo but also know there are people who will just bring cash. If they have your address/name they can do quite a bit of research on you prior to coming.
Have you tried using business practices? I’m pretty sure you can set templates that auto-fill all of those + shipping costs depending on which template you use. I have it on one of my accounts & it is super easy.
You can even block buyers who’ve had 4 or more policy violation reports in the past 6 months. I report all of my problem buyers to eBay.
If you go in to your feedback profile on the upper right side above “View your Seller Dashboard” it says Report a buyer. I’m sure eBay doesn’t look in to every report but if a buyer starts racking up reports I imagine eBay will take a peek at their account.
Thankfully I’ve never had any super crazy scam experiences.
Christine – This was sold at Anthropologie but eBay doesn’t really care. I think the confusion is that Anthropologie is a brand & a store. Even in the email they sent me they just recommended that I take out the word that is in violation and relist without it. This wasn’t Anthropologie coming down on me but another buyer reporting me for search manipulation & eBay agreeing. I’ll just be careful about putting Anthro in the title in the future. I’m going to skip using it for in-house brands too just so eBay doesn’t think I’m ignoring them!
It really doesn’t relate to the VERO program at all because it was just eBay policies.
Not even close. Maybe $5. I’ll just pull it and move on. I fixed other listings that they might think are in violation too so my account should be good. Thanks for the help!
Thanks Mike!
I’m not actually sure this is a VERO violation. I think it violates eBay’s search & browse manipulation policies as seen here . I think a user reported my listing as violating those policies instead of a company going through the VERO system. The email doesn’t say anything about me not being allowed to use the word Anthropologie just not allowed in this listing because it was misleading.
I took out the word Anthropologie & relisted it right away. Do you think I should take it down and wait for a few weeks to do an entire new listing? I figured without the “manipulating” word it would be good.
Okay thanks so much! I read somewhere that 3 was the magic number and poof you were gone. So glad that isn’t the case. Now I can get back to listing instead of panicking & picking a new career…
I took Anthropologie out of it before I relisted. People will find it without that word & I don’t want eBay to think I’m not listening to them.
I have this Link to Lyst that shows it was sold last at Anthropologie. Any idea how I show that to eBay though?
Yes! Poshmark does this so I don’t see why eBay couldn’t do it as well. It would stop people from just throwing out offers without reading the description or really wanting the item.
I’m in that beta program as well and love it. It gave me the power to message a buyer who tried to claim gray boots were black and explain that if I got them back and they weren’t black eBay had given me the power to charge a restocking fee and not refund shipping. They closed the return within a few hours since they couldn’t scam the INAD system. It was AMAZING. I want all my buyers to be happy and fully refund honest INAD returns but I don’t want to pay for buyers who just changed their minds. I do worry this wouldn’t work because people would abuse the program and not fully refund honest INAD claims.
