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We have an eBay store and we strictly give Free USA Shipping. We do add in our costs, and it gets us eBay discounts on our fees, and is just simpler to figure in. We get the ‘Fast n’ Free’ moniker on our listings, too. Buyers seem to figure it out just fine, and I think it’s just a mental thing to get something ‘free’. It may hurt us a little when we have a Return where we might have to pay return shipping, but those are pretty rare. I have extremely detailed listings, and I have had very good luck in having any negative feedbacks taken off in the last year–eBay Customer Service just seems more responsive and supportive to Sellers nowadays. You automatically can’t be dinged on your star ratings for shipping, too. So far (cross your fingers) we have been at a 100% feedback rating. It’s been very helpful that First Class has gone up to 16oz, too. Using the Free eBay credits to buy eBay Branded Padded Envelopes (when you have an eBay Store) has helped defer shipping costs of supplies like envelopes and bubblewrap, too. (tho I usually can find it for free or very cheap) And anything we use for the business is pretty much tax-deductible anyway. We max out our Priority Flat Rate Padded Envelopes & Boxes! Our International sales seem to have gone down a bit with the raise in shipping prices, and using eBay’s Global Shipping program…we used to offer our own international shipping thru USPS Priority International and First Class Intl, but now the difference is so little we just stick to the Global program. We also like it becomes eBay’s problem once it goes out of the Kentucky Global warehouse–we can’t be dinged for delivery issues. I’ve noticed that more places in CA & FL seem to be popping up that do the international deliveries, like to Japan, Korea, and South America.
