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a customer harassed me and my partner for days about getting a pair of soccer cleats for a discount. we actually gave them the discount but they didn’t pay immediately so we cancelled it. they said they were waiting for money from their brother or something? we said, cool, feel free to buy when you have the money. We blocked his account from buying after he sent a few more messages. We also lowered the price on the cleats because more of the same style had been listed and the market had changed.
a couple days ago the cleats sold to a different account. we print the label today and immediately receive a message from the first account:
“I AINT TRIPN SLIM! Btw thanks for da discount on da cleats Ur bama ass shoulda took da 100. U aint stopn NOTHING. U SOLD EM TO ME FOR $65 on a guest account. Maryland dudes b too green😂💀✌🏾”
I swear I do not know this person! LOL! At least I don’t think I do…For some reason this transaction was very personal to him. I guess he didn’t realize it’s a holiday, so we haven’t actually shipped the shoes yet and could still cancel the order. Instead we just said, “you’re welcome”.
We wanted to sell the shoes. That’s why they were listed on ebay. We didn’t care who bought them as long as their money was green! I was turned off by his messages from the jump because he was acting overly familiar and using local slang as though he knew us. Should have gone with my gut and not responded at all! Really hoping they don’t leave feedback….just enjoy the cleats and go.
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People are weird. For me, the key is to remove my ego. It’s a transaction. As long as the item is paid for at the price I want, we’re good.
Unfortunately loud, kooky buyers like this are often the ones who return items. Your choice if you want it to go through.
–Mail the item and hope for the best. If the buyer has an issue, take the return. Stay silent.
–Or Cancel the sale. Block buyer. Never say a word.
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Should I report the harassment to ebay? doesn’t seem like they would do anything about it but I don’t know.
I guess my fear in canceling it is that he’ll just make a new account and buy it again. I think he feels like he’s “won” now, so maybe that will be enough for him. This whole interaction has already been a week…it actually becomes more disturbing to me the more I think about it.
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I’m not sure if this would rise to the level of “abuse” for eBay. I’d just block the buyer from all future purchases. He can keep making accounts, but if you stay quiet, he’ll likely move on.
Yeah, just ship the shoes. Just be aware he may start a return. Just accept and dont engage.
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An update: I received a message from the guy saying thanks for the cleats and sorry for giving us a hard time.
not sure why this was sent as a message and not left as feedback, which would have been more appreciated. Not responding, of course. Just glad the transaction is over.
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Hey kesia,
Just wanted to let you know that you’re not the person experiencing weird, overly familiar customers. I had some plus sized dresses for sale and I got extremely long messages daily for weeks from an interested buyer re: her weight (with photographs!) and other personal details. Needless to say I never responded to these messages.
I was convinced this person was a creepy guy with a fat fetish who thought I was the original owner of the clothing and wanted to start a correspondence with me. After I blocked the prospective buyer they continued to message me daily, begging me to unblock them.
I do think this person turned out to be a woman, who was just overly intimate with me, a complete stranger to her. I am really glad that I didn’t sell to her though, I think weird buyers are trouble waiting to happen. She finally quit messaging after several weeks of no response from me. I think if she had been able to buy from me I’d still be getting photos and stories from her about wearing the dresses I sold her.
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You just reminded me of someone who bought something orange from me and then sent me messages about how much she loves orange. LOL It was weird, but at least she was nice. I guess some people just like the interaction and so any response is seen as encouraging that. Quarantining isn’t helping, I”m sure.
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