10/21/2020 at 7:08 pm #82686TimoParticipant
- Location: Metro Atlanta
Oct 18 thru Dec 27 2020
While printing shipping labels, everyone has probably noticed that USPS shipping has increased this week for the holiday rate increase. This was widely announced beforehand.
I ship mostly first class & some Priority Mail, mostly with eBay calculated shipping. And eBay is charging me more for the labels, as expected. 25 cents for FCM; 40c for Priority.
And one might assume that eBay calculated shipping would adjust the amounts that the buyers have to pay. But it seems that this is not true. I don’t see that eBay is charging buyers any upcharge. Not what I expected.
Can anyone validate (or invalidate) what I have been seeing?
10/22/2020 at 2:11 am #82696SimonParticipant
- Location: San Francisco Bay Area
That doesn’t match what I’m seeing. Since Monday I’ve seen that buyers have been paying the same increased shipping cost that I’m being charged for shipping as you would expect.
10/22/2020 at 12:19 pm #82713debitendcreditsParticipant
- Location: Albuquerque, NM
Same here. As long as my weight specifications are accurate, customers are being charged the same rate I am paying.
10/22/2020 at 4:01 pm #82720TimoParticipant
- Location: Metro Atlanta
It gets pretty confusing due to the mix of items that I sell and zone-based first class rates. (Not to mention the small sample count; Not enough sales.)
BUT I am sure that I am receiving the same amounts from buyers this week as last week.
Most of my items are USPS and first class mail. I use calculated shipping and my Shipping Preferences do NOT offer USPS carrier-specific discounts to buyers. So when item weight etc is correct, I usually make a little on the shipping. Plus I have a 25 cent per item handling fee on top of that.
The amount buyers are paying me for first class shipping has not changed from what it was before the Holiday rate increase.
@debitendcredits and @Simon: how do you configure your USPS settings?
10/22/2020 at 5:33 pm #82727
This reminded me I need to do something about this. All my listings have shipping included, aka free shipping. I’m right now in the process of creating a new shipping policy to charge .25 for standard shipping and an extra .40 for expedited delivery. The unknown is if this will affect sales more than just eating the extra cost.
10/23/2020 at 10:23 am #82746
Well, I screwed that up, changed all my shipping policies instead of just the default policy. What a mess to try and fix.
10/23/2020 at 1:33 pm #82774
I found out how this mistake happened, it’s a bug in bulk edit.
I have about 6 shipping policies but most are in my default shipping policy which has free standard shipping for the U.S. and calculated shipping for International
For a simplified example, let’s say you have 275 listings, 210 with default shipping policy, the other listings use other shipping policies. From the active listings page, I used the filter to select the default shipping policy, resulting in 210 listings displayed.
I used the top box in the list to select all, then from the edit option there are 2 options, “Edit Selected” or “Edit all 210 listings”.
If you click on “Edit Selected”, the result is the 210 listings go to the bulk edit screen, as expected. Make the needed change and save. Easy stuff.
But, if you use “Edit all 210 listings” option, ALL 275 listings are loaded to the bulk edit screen! If you don’t notice this then you are going to edit all listings instead of just the 210 you expected to edit, creating the mess I have now.
You can test this, I have checked it multiple times. I think this only happens with the shipping policy filter, but I’m not sure. I test with a filter on the title and used a specific word. Either edit selection option worked correctly.
Actually, I have over 10 times as many listings as the example, split out over 6 shipping policies. I don’t know which listings should be in default and which need to be assigned to one of the other shipping policies. A ridiculous amount of work to fix this, with the probability that some will not be returned to the correct policy.
I don’t know off the top of my head what the process is to report a bug, or if I can stand to spend the time with the extra work I have that was caused by this. Maybe after I finish fixing the issue before it cost me lots of money.
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