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So my usual method for bookkeeping is to just settle up my book keeping at the end of the year. In the past, godaddy would leave things that I didn’t expressly tell it what they were as “uncategorized”. I would settle these items against receipts in order to properly classify everything.
Well first off this year I realized godaddy was messed up when ebay changed to managed payments. I walked away for a few months in hopes that they would get it fixed. In the meantime, I just started my accounting today to find that the autocategorization has taken on a mind of its own. EVERYTHING is categorized already, and poorly at that. There are entries in every single category for expenses.
I have to go through every single line item and re-categorize, which is gonna suck because I did alot of peronal expenses this year on my business card for points purchases. It would have been easy to reconcile if everything would have been left “uncategorized” as in the past… I could have fixed all the business expenses and then just bulk changed all the personal stuff that was left uncategorized.
Has anyone else dealt with the crap show that is godaddy bookeeping lately? I really need to drop them and get something new in 2021 as this isn’t really working for me anymore.
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So sorry to hear that. I used Intuit’s Self-Employed app/program and while it’s generally good (once you apply a liberal amount of rules to charges) there are always a few that slip through into weird categories or none at all. I make it a habit to check at least every few days and review charges. One thing that helps is to use a specific card/account for buying merchandise, another for paying business expenses, and not mixing in your personal purchases/spending if possible. I’ve definitely made a mess of my finances in the past, and this year I really tried to separate them as best as possible. Best of luck! Can’t wait for this messy year to be over and start fresh :).
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GoDaddy works pretty well for me overall. I still do have to do some manual steps for GSP transactions to get the Shipping Income correct, but that’s a pretty small percentage of total transactions, so it doesn’t really bother me at all anymore. One annoyance is that it doesn’t seem to sync my PayPal credit card anymore (it might work if I upgraded to a business level credit card), but all I use that for is shipping, so it’s no big deal. I can see how it would be annoying if I had my personal transactions all mixed in, but I don’t. Except for sourcing, my business-related transactions on my credit cards are very infrequent, so I don’t sync those cards – I enter the expenses manually. I really like keeping track of my inventory and COGS in GoDaddy.
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I’m done with Godaddy Bookkeeping as well. I was getting ready to start cleaning/fixing the transactions to get ready for tax time and noticed it is quite a mess. Nothing has been fixed for Managed Payments. I have noticed GSP transactions are all messed up and Fedex shipping labels costs don’t even show up anywhere under expenses. Anybody know something reliable with Managed Payments? I may also have to create an Excel Workbook going forward.
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Well the good thing is that ebay’s records are MUCH better now, and the data is for all year as well. Download a report for all of your transactions and you’ll see.
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Retro,
Are you talking about the report in the “Orders” section of Seller Hub or the report in the “Payments” section? I downloaded both. The one from the Payments section has a lot of misaligned line items/rows (ie, data in wrong columns), which makes it unusable for me. The Orders report looks clean, but neither report shows how much I paid for any shipping labels.
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The problem is that some FedEx labels are in GoDaddy and others aren’t. Right now I think this issue affects all FedEx orders in 2020, even before I switched to MP. Searching for “FedEx” in both the name and description section only return a dozen or so total for the year. I’ve also searched all Shipping Costs during the period listed on the invoice (sorted by highest) and looked for exact dollar amounts listed under the FedEx charges on the invoice and only 5 or so match what’s on the invoice.
I’ve emailed GD support. For now, I’m creating a secondary shipping expenses category and manually entering the data from the invoice.
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GoDaddy responded to my support ticket: “Sorry for the trouble. eBay informed us that the FedEx fees are not available to import initially with a normal refresh. Only later after a few weeks does resetting the account for a manual refresh bring the transactions in. We can only import the data eBay makes available to us.”
The refresh went through and the missing FedEx charges now appeared to be logged. Take note that this isn’t the same process as manually hitting “Update” on the account – apparently GoDaddy support has to do it directly on the backend. This begs the question as to why this process isn’t automated and needed to be ran manually.
If you’re missing data, contact GoDaddy. Top right of the page, “Help & Community.” You don’t need to log in, just type your email and the problem.
I’ve written a script that takes an eBay invoice from a given period and checks for matching FedEx charges in GoDaddy. Before support ran this update, it was missing 16 transactions. I’ll run it again with this latest data, but just from a quick peek I can see there’s way more entries than I was seeing an hour ago. Regardless, I think it’s extremely important that I now audit the books and make sure other data isn’t incorrect.
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