01/11/2019 at 11:29 am #54926AshanaParticipant
- Location: Illinois
Hello!! It’s been awhile… I recently invested in Sixbit, and I’m loving it! So much easier to list and manage. Now, I have a question, specifically about automatically relisting. If I remember correctly, I think it was T-Salt, made it so his items would relist after 30 days. When I started using ebay I wanted to have the minimal amount of fussing and made all my items good until canceled. I’ve changed this for all listings, but it’s unclear if it will automatically relist after 30 day. Is there a setting I need to set up, or does it just happen automatically?
Sorry if this is in the wrong section. I looked for a better place, but didn’t see a better place for technology/3rd party program questions.
Thanks! If you have any other tips on maximizing my store with Sixbit I’d be happy to hear what you enjoy doing with it!
01/11/2019 at 2:59 pm #54936MDC Galleries & Fine ArtParticipant
- Location: Atlanta
Hi Ashana… I am sure T-Satt will add to this, but I am currently in the transition to go from Wonderlister which we have used for about 4 years to SixBit. Why is a whole other story that I have mentioned here on SL. But we also used SixBit years ago before locking into WonderLister.
Troy does have all his items set to end and then re-list at the 30-day mark. It is done by using the “Allocation” tab function within SB. But it does take some work and understanding. Also, Ebay can and has thrown a monkey wrench into the mix for both WonderLister and SixBit. Both programs gather data FROM Ebay and when Ebay transmits wrong info. the both WL & SB will pick it up and it becomes embedded into the WL and SB inner workings.
One example, and this has happened 3 times over 4 years, when we ran a Sale on our items, and then the 30-day ending kicked in while the Sale was active, then Ebay would report back to WL and SB both, the lower Sale price as the regular price. Then when WL & SB did the auto relist, bingo, in went the 20% lowered [or whatever your sale price was], as the new regular price.
We caught this after a couple of Sales and we had items that had originally listed at $30, after 3 10% off Sales were now listed at a regular, no-sale price of $21.87. This issue hit both WL and SB. They worked with Ebay for months and months and still 2 years later I don’t trust eBay’s API and reporting procedure.
I talked with Troy [aka T-Satt] about this as well as the WL and SB team, and WL and SB said they were having a dickens of a time trying to work with Ebay. You would never get this type of issue to get corrected by going to Ebay reps. Only by way of WL and SB engineers working directly with Ebay engineers did I see the issue dwindle.
My solution was I went back to GTC and stopped ending items at 30 days. Troy and Veronica still do, and he does it through the use [I am fairly certain] using the Allocation Plan functions in SB.
There are a few SB videos on using the Allocation features and Troy can explain, but I wonder if SB and Ebay has had this glitch hit home again recently? I hope they have it fixed. But as we transition over to SixBit I am going to stick with GTC for a while until I trust that Ebay and SixBit are playing well together on the playground before I start ending and relisting items every 30 days and especially if I have a currently running Sale in progress. Maybe ending the listings automatically in SixBit, then BEFORE letting SixBit auto relist, I would check and end any Sale that may be on those ended listing, kill the sale, then let SB do the relist, but that sort of defeats the auto relist function.
We lost a lot of many due to those auto discounted items relisting at the lower sale price as a regular non-sale price. Of course, nobody offered to reimburse us because both WL and SB engineers were pointing fingers at Ebay and Ebay was saying we have known about this for a long time, and it is a complicated fix that required re-writing code and had no idea when they could have it fixed.
I would suggest until you have talked directly with SixBit and got assurances that you can use Allocation, auto end and relist every 30 days and if any of your items are on Sale, that when items are relisted, they will be priced BACK at your original prices jut stay with GTC.
I had the WonderLister time create a new field called maximum Price column. This column can never be edited by anyone, ever. This way if an item gets relisted at a lower price, I can see the original higher price I listed at and quickly correct it. But that is a work around not a fix.
We’ll see what troy says about the auto end and relist while on sale and if the Ebay reporting is throwing back lower numbers to SixBit? Hope he has been checking this if he is running any sales on his store?
Mike at MDC Galleries and Fine Art
01/13/2019 at 10:53 pm #55034AshanaParticipant
- Location: Illinois
Thank you Mike!
This is great to know. I think even if it is something I will have to manually do to relist, it is way easier use Sixbit. Automation sounds great, but that headache does not make it sound worth it! Thank you for your help!
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