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@KyleH:
from previous posts, I am thinking that you are offering some nice vintage items on eBay. Pottery and such.My items are probably way different. But for what it’s worth, my sales pretty much tanked over the same period. Except last Wednesday evening: 4 sales in 6 hours. Since then, crickets again. This was the sales pattern for me same time last year too. Makes me feel like eBay is not showing my items. Or maybe buyers have gone into super thrift mode or?
Oh, and over the weekend, I have a return for ‘changed mind’ on an item that was $7 plus first class shipping. Buyer pays return shipping and I will deduct the out-going shipping fee and refund just $7. Buyer already left fantastic positive feedback. Go figure.
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Use the “undercover” option of your browser (on Google Chrome it’s called Incognito) to search for your items on eBay. Look to see if your account has been accidentally set to vacation mode. Check your shipping times too. If they’re set to an incorrect parameter, eBay will sometimes assume you’re on vacation mode. (P.S. You didn’t have to be the one who set these. eBay’s software glitch is wide-ranging at the moment!)
If you can’t see anything wrong, try stopping listing for a couple days. Sometimes the reverse action happens – you stop listing and eBay throws a bone.
Also, on your Overview page under the Growth section, there’s a link to Invalid/Missing Product Identifiers. Fix those and see if that helps.
Good luck!
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Thanks for all the helpful responses – sorry I didn’t get back on here and respond. I didn’t change much – just kept listing. I’ve had good sales through the second half of December, but mostly because I’ve been listing good new merch. I do think it’s interesting that the seller HUB shares that the whole market is down more than 10%. It would be interesting to know how much down it is? I still feel like I’ve had much better sales volumes in Decembers of previous years.
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My sales always tank in November and December; my best months are almost always July and August. I think you hit the nail on the head when you said you’d had good sales in the second half of December because you were listing good new merchandise; in November and December, I’m always busy with family things and getting ready for the holidays at home, so my attention to eBay slips and my sales decline. In July and August, we’re all off for the summer, I’m hitting some of my favorite annual sales and finding good merchandise, and I’ve got loads of time to list.
In my experience, the fourth quarter doesn’t automatically mean good sales. Keeping your shop active and continuing to list good items is key.
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Ironically, this December, my sales were the highest. Weird. But a good problem to have. I was stunned at what sold. Last year however, was horrible. I think if I made $100. all month, I was lucky. I think it’s just a crap shoot. When I looked at the “stats” on ebay, it read that I was doing better than the market. I have no idea why. Don’t get me wrong-I did not break the bank-just did better than last year at this time.
I had a few high dollar items (for my store). I sold 1 cookie mold for $99.(I paid $6. for it) after an offer. Another sold for $52.(I paid $3. for it) and a bag for $89. (I paid $6. for it) after taking an offer and a designer hat (I paid $4 for it). for $89. The buyer for the $89. hat tried to return it after 13 days-my return policy it 14 days), but ebay sent me a message that I was under no obligation to accept the return, so I didn’t.
Those were the high ticket items, then there were some smaller $15-$30ish sales.
Let’s see what 2020 brings. Happy New Year, everyone! -
December was my worst month, but not catastrophic. I’m not sure what I should have done differently – I think it’s just the stuff I’m listing not exactly being gift-worthy.
As luck would have it, my biggest sale in December ended up getting completely destroyed in shipping. Never quite seen something so clearly mishandled, but FedEx made it right and refunded me in full yesterday, so props to them for taking responsibility.
Unless the type of inventory I’m listing changes next year, I think my strategy will just involving spending less in Q4 and riding off savings a bit.
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December was also my worst month for sales. For me the correlation is very clear: December was the month I listed the least.
Comparing my listing numbers and sales numbers there is an obvious connection between how many items I listed each month and my sales each month. Which makes it easy for me to figure out how to boost my sales: just list more!
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