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I really need some advice, will try to be brief and not leave out needed details.
I do not have a store, just list on eBay, have been on managed payments since mid last year. I just went in to my eBay transactions and was horrified to see TONS of insertion fees. As far as I can see I was charged .35 each on March 30 for all my fixed price listings active. I have never seen this before now, but I haven’t read my invoice in detail each month since I went on managed payments.
So, reading the terms it appears since I don’t have a store my fixed price listings are ‘relisted’ each month and count towards my free 250 items. I haven’t gone back to see if it happened before now, but I assume I usually just don’t list enough to get hit with this fee. I currently have 174 items listed (an all time high) and tend to list 10-20 new a week.
Two questions. Do you think I can get these fees reversed if I call? I would never have approved if it had asked me, I’d have delisted the items, since I have a ton of low dollar stuff (about $10 items), and this is the first time I know that it happened. Second, I really don’t want to expand, my current work level is where I want to be, so what should I do next? Is there a store subscription low enough to help me? Should I just take down all the low dollar items? Any suggestions?
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I doubt they’d adjust the bill. If you pushed it, they might give you a “goodwill” discount.
Sometimes, eBay has promotional “free listings” but they are not forever listings. Its just for the 30-day period.
You should read over eBay store subscriptions: https://pages.ebay.com/seller-center/run-your-store/subscriptions-and-fees.html
Sounds like you want a “starter store” which is $4.95/month for 250 fixed price listings.
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Thank you Jay for your help. I think I might just call in and be nice and see if I can get a credit of some kind. This is a first for me, so fingers crossed.
I am absolutely going to have to dig in and run some numbers. Even without the store I get 250 free fixed price listings, so I don’t know what the store would offer that I don’t already have. In the old days I only had 50 free listings – they should have adjusted the starter store numbers when they made the 250 listings free for all last year. I am reading the store changes for the big sellers, so perhaps they just haven’t made it down to the little guys.
We were planning on having our annual yard sale this month anyway, perhaps it is time I just purge the cheap stuff and upgrade my stuff. I really dislike Facebook marketplace in general, but that might be unfamiliarity with their platform. I might have to look into some of the other specialty online spots for selling as well. Live and learn!
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eBay really should just make listings free and make the money when you sell.
But we all had to do that math to see how much we should pay each month to keep a certain number of listings up. I agree that you should just dump your low dollar items. Less than $10/items are a real grind.
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From the sounds of it eBay is finally moving closer towards aligning their money making activities with their sellers, which is good! I can see why they don’t want sellers listing everything and the kitchen sink, most wouldn’t abuse it but those that did could cause more problems to the platform. I do think they should revaluate their fees, I don’t think they have significantly changed since I started selling decades ago. I think the insertion fee was .25 back then, but my memory could be fuzzy. They have tons of competition nowadays and like us need to keep up with the times.
The only reason I started in on low-end items was the fun – I was buying cases of VHS and cassettes for little or nothing, and they are totally easy to list and ship. I got some great stuff out of the boxes and it was easy to put up the remainder at low prices, but now I will either bundle or not list that stuff. Gotta start working smarter for sure.
One final question if anyone knows – are the store zero fee listing limits PLUS the 250 everyone gets? It makes no sense to spend $5 a month for a basic store with 250 free item listings if that is just what I already have. The difference in lower final value fee wont even out the cost. If it is 250 plus the 250 I already have that is a different story.
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