Home › Forums › Random Thoughts › People You DON’T Want To Sell To
- This topic has 10 replies, 7 voices, and was last updated 6 years, 3 months ago by ssmantua.
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12/23/2017 at 11:08 am #29306
I awoke to this email, sent at 2:00 am, from someone in California wanting to buy my Nike Air sneakers:
Hi so I am absolutely in love with the shoes I have never owned a pair of nikes for the last 5 months I kid you not almost every day I have searched for the perfect pair perfect details and colors that are unique and help define my personality my other huge things I really really wanted the strap with the velcro. Anyways I am very very tight on money with the holidays is there any possible way you could come down to 10? including shipping I can pay about 20 but when you add on the extra basicly 10 for shipping its to much. Either way please let me know thank you greatly for your time and I hope you have happy holidays.
Best regards,
ZoeMy response: “No.”
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12/23/2017 at 11:21 am #29308
you’re a saint, i wouldn’t have even responded!
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12/24/2017 at 9:36 am #29324
Hay Ryanne: Just reading and had a thought. Oh and Merry Christmas by the way.
I like Linda, usually answer by way of a flat out “No” or “Nope” or occasionally just say “Make me an Offer” [who knows]. But the question is doesn’t Ebay state as sellers we need to answer the majority, if not all of the messages we get sent or questions asked” I thought I read somewhere that it is part of the metrics they track and that we need to answer most of the inquiries we get. If we just don’t answer thought they track that somewhere for whatever reason?
Mike at MDC Galleries and Fine Art
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12/24/2017 at 10:02 am #29325
would love to see documentation of that. i do actually respond to most people with a “nope, sorry”. sometimes they actually just buy stuff outright even after that. but sometimes i just ignore, especially if they keep asking the same thing over and over, like offering the same low price over and over, i just ignore, don’t have time to say “no” every time.
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12/24/2017 at 10:17 am #29330
Oh I don’t know, thought I saw that somewhere and thought you might know. I just did a few minutes research and guess it is not a requirement. The topic is spoken about more as a “best practices” type of thing seemingly under customer service categories.
After reading a few examples of the dumb or insulting questions buyers send I understand a “no response”. That will save me some time in the future. I will just ignore them also.
I have a “Present” question for both you and Jay. How do the people that can find, buy, get almost anything they need and or want at the lowest prices ever possible, ever decide on what to “BUY” each other as a Gift? 🙂
thanks.. mike
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12/24/2017 at 10:43 am #29336
it is definitely best practices to reply to every message, that is true for any online business, even if the answer is “nope”. and i think a lot of scavengers here would agree that they even message people with unreasonable offers etc. but sometimes there are just cranky and crazy people messaging you with long drawn out stories and we mostly just ignore those and don’t engage, which seemed to be the case with Linda’s message up top.
as far as jay and i giving gifts, we general don’t. we don’t really celebrate with gifts. if we want to have a fun night on our birthday we go out to eat or something. every now and then we give each other a surprise tech upgrade on something. like jay wanted a newer ipad for traveling and i got him one used on ebay as a surprise at some random time of the year.
we have everything we need and more from the waste stream. if we need something, we get it for ourselves. and if family want to give me presents, i say i want practical things like coffee or money! that being said, i did find some really nice jewelry for a great price for some gifts this year, so i love giving presents, but we just don’t put much emphasis on it at certain times of the year.
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12/23/2017 at 10:05 pm #29320
Huh. I guess that’s what power sellers do. I’m still a sucker for these things so I would have typed out. “I appreciate your interest in this item, but unfortunately I am unable to come down on the price.” Maybe if I instead spent that time listing and then as a result sold more, I would be too busy packing to be bothered to make that much effort in my responses.
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12/24/2017 at 10:49 am #29337
I’ll generally lower the price, even if it’s only a dollar, send an offer and put the ball in their court. Sometimes, they already want it, but just need a push. If not, I’ve made the effort.
I keep the messages short and simple.
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12/25/2017 at 10:10 am #29374
I’m a small, lower-volume shop, but in situations like this I simply reply “Thanks so much for your interest, but I’m unable to accept your offer.” Then I block them at lightning speed.
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12/25/2017 at 12:14 pm #29387
My husband and I don’t really buy Christmas gifts for each other. Instead we donate to charity, like Living Waters International. They dig wells in 3rd world countries. Lack of fresh, clean water is the #1 cause of disease and death. Oh, And this year we also donated a goat to someone thru Compassion International. (Happy thought!)
- This reply was modified 6 years, 3 months ago by Linda Shields.
- This reply was modified 6 years, 3 months ago by Linda Shields.
- This reply was modified 6 years, 3 months ago by Linda Shields.
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12/26/2017 at 7:04 am #29409
should we share the buyers we blocked?
J&R, any issues?
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